TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Love it always easy and fast Step by step instructions easy to follow what more do you need and FREE!!!
Date published: 2023-01-28
Rated 5 out of 5 by from Great Service Li was exceptional and was very professional. The process was easy and very informative.
Date published: 2023-01-28
Rated 3 out of 5 by from I may have to find a new place for taxes I usually look forward to using Turbotax because they are user friendly...Turbotax use to be cost effective. It seems as if more fees are added every year. Since I file both of my federal and state taxes through Turbotax I feel they shouldnt have individual fees of 39.00 a piece. THen you add another 39.00 fee. That eats up my income tax. I could go into a local place if I am going to get charged that much...no disrespect. Perhaps maybe lumping the fee into a decently priced fee for those who file both federal and state would be helpful.
Date published: 2023-01-28
Rated 5 out of 5 by from LOVE LOVE LOVE!! I've used TurboTax for several years. I have zero complaints! TurboTax is always easy to navigate, with helpful links when you need them. I am very impressed with my TurboTax experience.
Date published: 2023-01-28
Rated 5 out of 5 by from Easy and fast Been using TurboTax for years. Went with Live help this year and it was great!
Date published: 2023-01-28
Rated 5 out of 5 by from TurboTax is wonderful and easy and has the best ex I had some issues but my expert resolved them fast and easy
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax Takes the Hassle Away I love how easy it is to file my taxes using Turbo Tax! I've been filing with Turbo Tax for 15 years total now, because it's easy, stress free, and I've never had any issues receiving my return.
Date published: 2023-01-28
Rated 5 out of 5 by from Use it every year! Been using turbo tax free file every year since 2014. It’s an awesome tool. It guides you through it and there are less headaches. It’s fast and easy, and best of all FREE!
Date published: 2023-01-28
Rated 4 out of 5 by from Quick and Easy! TurboTax is very easy to use every year. The only thing that bothers me is it is never free. Other than that great help for the price.
Date published: 2023-01-28
Rated 3 out of 5 by from Not as easy to do alone I have been using TurboTax for the last 3 years and NOTHING has changed but this year was far more difficult to file alone, I may have to go in and see an expert next year.
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 1464
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love it always easy and fast Step by step instructions easy to follow what more do you need and FREE!!!
Date published: 2023-01-28
Rated 5 out of 5 by from Great Service Li was exceptional and was very professional. The process was easy and very informative.
Date published: 2023-01-28
Rated 3 out of 5 by from I may have to find a new place for taxes I usually look forward to using Turbotax because they are user friendly...Turbotax use to be cost effective. It seems as if more fees are added every year. Since I file both of my federal and state taxes through Turbotax I feel they shouldnt have individual fees of 39.00 a piece. THen you add another 39.00 fee. That eats up my income tax. I could go into a local place if I am going to get charged that much...no disrespect. Perhaps maybe lumping the fee into a decently priced fee for those who file both federal and state would be helpful.
Date published: 2023-01-28
Rated 5 out of 5 by from LOVE LOVE LOVE!! I've used TurboTax for several years. I have zero complaints! TurboTax is always easy to navigate, with helpful links when you need them. I am very impressed with my TurboTax experience.
Date published: 2023-01-28
Rated 5 out of 5 by from Easy and fast Been using TurboTax for years. Went with Live help this year and it was great!
Date published: 2023-01-28
Rated 5 out of 5 by from TurboTax is wonderful and easy and has the best ex I had some issues but my expert resolved them fast and easy
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax Takes the Hassle Away I love how easy it is to file my taxes using Turbo Tax! I've been filing with Turbo Tax for 15 years total now, because it's easy, stress free, and I've never had any issues receiving my return.
Date published: 2023-01-28
Rated 5 out of 5 by from Use it every year! Been using turbo tax free file every year since 2014. It’s an awesome tool. It guides you through it and there are less headaches. It’s fast and easy, and best of all FREE!
Date published: 2023-01-28
Rated 4 out of 5 by from Quick and Easy! TurboTax is very easy to use every year. The only thing that bothers me is it is never free. Other than that great help for the price.
Date published: 2023-01-28
Rated 3 out of 5 by from Not as easy to do alone I have been using TurboTax for the last 3 years and NOTHING has changed but this year was far more difficult to file alone, I may have to go in and see an expert next year.
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 1464