TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is an excellent service! I have been using TurboTax for a couple years and it has been a very quick, easy and painless process. It saves me a ton of time and hassle over going to an accountant, and I feel like i am getting the best price for processing my return.
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo Tax is wonderful!!! I didn't have any problems and everything was very easy, this is why i love Turbo Tax, and its free!
Date published: 2023-01-30
Rated 5 out of 5 by from turbo tax is awesome i really like turbo tax help an network they make everything so easy
Date published: 2023-01-30
Rated 4 out of 5 by from 2022 Review Rating of Turbo Tax Fine except for not adding a box SPECIFICALLY for non-qualified dividends.
Date published: 2023-01-30
Rated 4 out of 5 by from Love this company Very helpful and easy to use online or on mobile app. They never let me know
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo Tax is a great product This is my 3rd year using turbo tax. The product is awesome. User friendly and easy to navigate. I had a question and received a live phone call from Ariel. He was great and made sure my return was correct.
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo Tax Rocks! Easy peezy way to file. This is the fifth straight year I have used it.
Date published: 2023-01-30
Rated 1 out of 5 by from TURBO TAX IS A SCAM I have been using turbo tax for longer than I can remember. 8+ years or so. While it started as a good fair and free service it has long since been that. I have multiple friends, family, and co workers who are able to file free and for the last 3-4 years I have been charged what seems double. Just this year I was charged $39 which I was already upset about just to see that I am getting charged $39 TWICE!!???!!! And for what? This will absolutely be my last year using this service and I will warn others to just use the FREE IRS WEBSITE INSTEAD. Or at this price I'll just go back to H&R Block.
Date published: 2023-01-30
Rated 4 out of 5 by from Turbo Tax. Started out great. Some where in the middle I got confused and entered the wrong amount. Did not realize I had done that until I was almost finish. Tried to change the amount but not figure out how to do it with the help from one of your associates.
Date published: 2023-01-30
Rated 1 out of 5 by from Rejections I used to love to file my information with Turbo Tax but this year it was deplorable. I had to re-file 3-4 times. Why all because the I.D. number and AGI didn't match. This is pathetic.
Date published: 2023-01-30
All TurboTax® Offerings Reviews - Page 1443
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is an excellent service! I have been using TurboTax for a couple years and it has been a very quick, easy and painless process. It saves me a ton of time and hassle over going to an accountant, and I feel like i am getting the best price for processing my return.
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo Tax is wonderful!!! I didn't have any problems and everything was very easy, this is why i love Turbo Tax, and its free!
Date published: 2023-01-30
Rated 5 out of 5 by from turbo tax is awesome i really like turbo tax help an network they make everything so easy
Date published: 2023-01-30
Rated 4 out of 5 by from 2022 Review Rating of Turbo Tax Fine except for not adding a box SPECIFICALLY for non-qualified dividends.
Date published: 2023-01-30
Rated 4 out of 5 by from Love this company Very helpful and easy to use online or on mobile app. They never let me know
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo Tax is a great product This is my 3rd year using turbo tax. The product is awesome. User friendly and easy to navigate. I had a question and received a live phone call from Ariel. He was great and made sure my return was correct.
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo Tax Rocks! Easy peezy way to file. This is the fifth straight year I have used it.
Date published: 2023-01-30
Rated 1 out of 5 by from TURBO TAX IS A SCAM I have been using turbo tax for longer than I can remember. 8+ years or so. While it started as a good fair and free service it has long since been that. I have multiple friends, family, and co workers who are able to file free and for the last 3-4 years I have been charged what seems double. Just this year I was charged $39 which I was already upset about just to see that I am getting charged $39 TWICE!!???!!! And for what? This will absolutely be my last year using this service and I will warn others to just use the FREE IRS WEBSITE INSTEAD. Or at this price I'll just go back to H&R Block.
Date published: 2023-01-30
Rated 4 out of 5 by from Turbo Tax. Started out great. Some where in the middle I got confused and entered the wrong amount. Did not realize I had done that until I was almost finish. Tried to change the amount but not figure out how to do it with the help from one of your associates.
Date published: 2023-01-30
Rated 1 out of 5 by from Rejections I used to love to file my information with Turbo Tax but this year it was deplorable. I had to re-file 3-4 times. Why all because the I.D. number and AGI didn't match. This is pathetic.
Date published: 2023-01-30
All TurboTax® Offerings Reviews - Page 1443