TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Crumbler from
TurboTax is an excellent service!
I have been using TurboTax for a couple years and it has been a very quick, easy and painless process. It saves me a ton of time and hassle over going to an accountant, and I feel like i am getting the best price for processing my return.
Date published: 2023-01-30
Rated 5 out of 5 by
susiejean13 from
Turbo Tax is wonderful!!!
I didn't have any problems and everything was very easy, this is why i love Turbo Tax, and its free!
Date published: 2023-01-30
Rated 5 out of 5 by
wisdom8 from
turbo tax is awesome
i really like turbo tax help an network they make everything so easy
Date published: 2023-01-30
Rated 4 out of 5 by
RGM45 from
2022 Review Rating of Turbo Tax
Fine except for not adding a box SPECIFICALLY for non-qualified dividends.
Date published: 2023-01-30
Rated 4 out of 5 by
Jenjay2022 from
Love this company
Very helpful and easy to use online or on mobile app. They never let me know
Date published: 2023-01-30
Rated 5 out of 5 by
Coco cutie from
Turbo Tax is a great product
This is my 3rd year using turbo tax. The product is awesome. User friendly and easy to navigate. I had a question and received a live phone call from Ariel. He was great and made sure my return was correct.
Date published: 2023-01-30
Rated 5 out of 5 by
Zachem from
Turbo Tax Rocks!
Easy peezy way to file. This is the fifth straight year I have used it.
Date published: 2023-01-30
Rated 1 out of 5 by
Aaron555777 from
TURBO TAX IS A SCAM
I have been using turbo tax for longer than I can remember. 8+ years or so. While it started as a good fair and free service it has long since been that. I have multiple friends, family, and co workers who are able to file free and for the last 3-4 years I have been charged what seems double. Just this year I was charged $39 which I was already upset about just to see that I am getting charged $39 TWICE!!???!!! And for what? This will absolutely be my last year using this service and I will warn others to just use the FREE IRS WEBSITE INSTEAD. Or at this price I'll just go back to H&R Block.
Date published: 2023-01-30
Rated 4 out of 5 by
Bill from down the hill from
Turbo Tax. Started out great.
Some where in the middle I got confused and entered the wrong amount. Did not realize I had done that until I was almost finish. Tried to change the amount but not figure out how to do it with the help from one of your associates.
Date published: 2023-01-30
Rated 1 out of 5 by
Unimpressed2023 from
Rejections
I used to love to file my information with Turbo Tax but this year it was deplorable. I had to re-file 3-4 times. Why all because the I.D. number and AGI didn't match. This is pathetic.
All TurboTax® Offerings Reviews - Page 1443
Date published: 2023-01-30
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Crumbler from
TurboTax is an excellent service!
I have been using TurboTax for a couple years and it has been a very quick, easy and painless process. It saves me a ton of time and hassle over going to an accountant, and I feel like i am getting the best price for processing my return.
Date published: 2023-01-30
Rated 5 out of 5 by
susiejean13 from
Turbo Tax is wonderful!!!
I didn't have any problems and everything was very easy, this is why i love Turbo Tax, and its free!
Date published: 2023-01-30
Rated 5 out of 5 by
wisdom8 from
turbo tax is awesome
i really like turbo tax help an network they make everything so easy
Date published: 2023-01-30
Rated 4 out of 5 by
RGM45 from
2022 Review Rating of Turbo Tax
Fine except for not adding a box SPECIFICALLY for non-qualified dividends.
Date published: 2023-01-30
Rated 4 out of 5 by
Jenjay2022 from
Love this company
Very helpful and easy to use online or on mobile app. They never let me know
Date published: 2023-01-30
Rated 5 out of 5 by
Coco cutie from
Turbo Tax is a great product
This is my 3rd year using turbo tax. The product is awesome. User friendly and easy to navigate. I had a question and received a live phone call from Ariel. He was great and made sure my return was correct.
Date published: 2023-01-30
Rated 5 out of 5 by
Zachem from
Turbo Tax Rocks!
Easy peezy way to file. This is the fifth straight year I have used it.
Date published: 2023-01-30
Rated 1 out of 5 by
Aaron555777 from
TURBO TAX IS A SCAM
I have been using turbo tax for longer than I can remember. 8+ years or so. While it started as a good fair and free service it has long since been that. I have multiple friends, family, and co workers who are able to file free and for the last 3-4 years I have been charged what seems double. Just this year I was charged $39 which I was already upset about just to see that I am getting charged $39 TWICE!!???!!! And for what? This will absolutely be my last year using this service and I will warn others to just use the FREE IRS WEBSITE INSTEAD. Or at this price I'll just go back to H&R Block.
Date published: 2023-01-30
Rated 4 out of 5 by
Bill from down the hill from
Turbo Tax. Started out great.
Some where in the middle I got confused and entered the wrong amount. Did not realize I had done that until I was almost finish. Tried to change the amount but not figure out how to do it with the help from one of your associates.
Date published: 2023-01-30
Rated 1 out of 5 by
Unimpressed2023 from
Rejections
I used to love to file my information with Turbo Tax but this year it was deplorable. I had to re-file 3-4 times. Why all because the I.D. number and AGI didn't match. This is pathetic.
All TurboTax® Offerings Reviews - Page 1443
Date published: 2023-01-30