TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Great job! Directions were easy to follow and I feel comfortable the return is correct.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is awesome It was quick and easy. The employee that helped me through the process was patient friendly and easy to understand.
Date published: 2021-02-21
Rated 3 out of 5 by from Trouble reading my TD Ameritrade 1099-B Form I had to type in my info by hand for my TD Ameritrade 1099 -B Form. And I got rejected the first time I tried because I wasn't sure about a certain expense. I I had to look it up on line for the tax code. Turbotax could have made the info available or a link to the info.
Date published: 2021-02-21
Rated 4 out of 5 by from Great Product, Too Much Upselling As always the product itself is easy to use, accurate, and trustworthy. Please consider consolidating your product offerings and stop trying to upsell so many times throughout the process. Trying to sneak in the $40 charge to pay via my Federal Return was particularly frustrating.
Date published: 2021-02-21
Rated 5 out of 5 by from simple and easy to use!! fast service, excellent guidance, over all great!!!
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is easy to use I've used this product for years even as my income and life has expanded. I will continue to recommend this product.
Date published: 2021-02-21
Rated 4 out of 5 by from Improvement is needed I would greatly appreciate the idea of making the site more explanatory involving WHY a taxpayer must pay for the deluxe edition when they are filing for FREE and the site does not allow to return to change the payment process if the taxpayer changes their mind.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is good source to do your own taxes I am very happy with the service i get from TurboTax
Date published: 2021-02-21
Rated 5 out of 5 by from It made filing my taxes easy and quick Turbo tax is great when you want to get your taxes filed quickly
Date published: 2021-02-21
Rated 3 out of 5 by from Harder theni thought My first time filing my own taxes. Afraid of mistakes. So things could be clearer.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1443
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great job! Directions were easy to follow and I feel comfortable the return is correct.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is awesome It was quick and easy. The employee that helped me through the process was patient friendly and easy to understand.
Date published: 2021-02-21
Rated 3 out of 5 by from Trouble reading my TD Ameritrade 1099-B Form I had to type in my info by hand for my TD Ameritrade 1099 -B Form. And I got rejected the first time I tried because I wasn't sure about a certain expense. I I had to look it up on line for the tax code. Turbotax could have made the info available or a link to the info.
Date published: 2021-02-21
Rated 4 out of 5 by from Great Product, Too Much Upselling As always the product itself is easy to use, accurate, and trustworthy. Please consider consolidating your product offerings and stop trying to upsell so many times throughout the process. Trying to sneak in the $40 charge to pay via my Federal Return was particularly frustrating.
Date published: 2021-02-21
Rated 5 out of 5 by from simple and easy to use!! fast service, excellent guidance, over all great!!!
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is easy to use I've used this product for years even as my income and life has expanded. I will continue to recommend this product.
Date published: 2021-02-21
Rated 4 out of 5 by from Improvement is needed I would greatly appreciate the idea of making the site more explanatory involving WHY a taxpayer must pay for the deluxe edition when they are filing for FREE and the site does not allow to return to change the payment process if the taxpayer changes their mind.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is good source to do your own taxes I am very happy with the service i get from TurboTax
Date published: 2021-02-21
Rated 5 out of 5 by from It made filing my taxes easy and quick Turbo tax is great when you want to get your taxes filed quickly
Date published: 2021-02-21
Rated 3 out of 5 by from Harder theni thought My first time filing my own taxes. Afraid of mistakes. So things could be clearer.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1443