TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Great experience Had some unique situations and TT walked through them perfectly
Date published: 2021-02-21
Rated 4 out of 5 by from TurboTax is awesome. Been using it for 38+ years Tried to use live review and help but couldn't connect
Date published: 2021-02-21
Rated 5 out of 5 by from So Easy!!!! Easy and very helpful to get all of the areas i needed to get taken care of.
Date published: 2021-02-21
Rated 5 out of 5 by from No questions left unturned - Clueless Citizen Very informative! I am a clueless tax filer and I couldn't see myself paying a tax expert, so I decided to do it myself. Trust me when I say I tried other online tax websites and they all pale in comparison to turbotax. I don't know anything about filing but by the end I felt like I had a good grasp about what I was doing. Education about filing was my main reason for leaving a 5 star rating. Filing taxes this year wasn't just about filling in the blank spaces it was about learning more about adulthood.
Date published: 2021-02-21
Rated 5 out of 5 by from Top of the line software service! The Gold Standard for complicated processes made easy. Top marks for usability.
Date published: 2021-02-21
Rated 3 out of 5 by from TurboTax is OK, a few issues Easy to use, but font size cannot be changed. Thus, in large screen monitors, the monitor resolution must be changed to be readable. This typically leads to jagged print. Program is slow and switching from questionnaire to tax forms. Some form input is wrong and needs to be corrected in the tax forms themselves.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax investing help I cannot explain how amazing turbo tax was in helping me upload my investing 1099s and getting them in the system. HIGHLY recommend. Could not have done this without him (or at least in a month and a half).
Date published: 2021-02-21
Rated 5 out of 5 by from Very user friendly Helpful step by step, no need to request personal assistance.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy I have been using Turbo Tax for years. It is always easy and fast. Lots of information to answer any questions I might have. The transfer of information from previous returns is nice and the automatic import of forms reduces the tying I have to do.
Date published: 2021-02-21
Rated 5 out of 5 by from Outstanding!!! Everything was easy to following, last year info was safe and brought forward so you didn't have to reenter info that had not changed. Only took me one hour and I was done with my taxes
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1429
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great experience Had some unique situations and TT walked through them perfectly
Date published: 2021-02-21
Rated 4 out of 5 by from TurboTax is awesome. Been using it for 38+ years Tried to use live review and help but couldn't connect
Date published: 2021-02-21
Rated 5 out of 5 by from So Easy!!!! Easy and very helpful to get all of the areas i needed to get taken care of.
Date published: 2021-02-21
Rated 5 out of 5 by from No questions left unturned - Clueless Citizen Very informative! I am a clueless tax filer and I couldn't see myself paying a tax expert, so I decided to do it myself. Trust me when I say I tried other online tax websites and they all pale in comparison to turbotax. I don't know anything about filing but by the end I felt like I had a good grasp about what I was doing. Education about filing was my main reason for leaving a 5 star rating. Filing taxes this year wasn't just about filling in the blank spaces it was about learning more about adulthood.
Date published: 2021-02-21
Rated 5 out of 5 by from Top of the line software service! The Gold Standard for complicated processes made easy. Top marks for usability.
Date published: 2021-02-21
Rated 3 out of 5 by from TurboTax is OK, a few issues Easy to use, but font size cannot be changed. Thus, in large screen monitors, the monitor resolution must be changed to be readable. This typically leads to jagged print. Program is slow and switching from questionnaire to tax forms. Some form input is wrong and needs to be corrected in the tax forms themselves.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax investing help I cannot explain how amazing turbo tax was in helping me upload my investing 1099s and getting them in the system. HIGHLY recommend. Could not have done this without him (or at least in a month and a half).
Date published: 2021-02-21
Rated 5 out of 5 by from Very user friendly Helpful step by step, no need to request personal assistance.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy I have been using Turbo Tax for years. It is always easy and fast. Lots of information to answer any questions I might have. The transfer of information from previous returns is nice and the automatic import of forms reduces the tying I have to do.
Date published: 2021-02-21
Rated 5 out of 5 by from Outstanding!!! Everything was easy to following, last year info was safe and brought forward so you didn't have to reenter info that had not changed. Only took me one hour and I was done with my taxes
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1429