TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Awesome The easier to fill out information than last year when filing joint return was a breeze.
Date published: 2021-03-01
Rated 5 out of 5 by from Its convenient and safe. Thank Turbotax very much for the convenience and the app. I most appreciate it very much and recommend Turbotax to my friends and family
Date published: 2021-03-01
Rated 5 out of 5 by from outstanding GREAT JOB thank you Fantastic Dawn and Mary . Thank you to both for your time and patients . You both where so wonderful .
Date published: 2021-03-01
Rated 5 out of 5 by from TURBO TAX IS AMAZING IT WAS VERY EASY TO UNDERSTAND THANK YOU TURBO TAX
Date published: 2021-03-01
Rated 5 out of 5 by from Loved Using Turbo Tax I used the free tax return and didn't have any problems using it. Very easy to follow the questions.
Date published: 2021-03-01
Rated 3 out of 5 by from Disappointed I have used TurboTax numerous times in past years and have found it generally very straight forward and easy to use. This year was an exception. I purchased a new HP Pavilion laptop. I could not get TurboTax to load on my new computer. I did have a very helpful tech rep who spent 90 minutes on the phone with me doing everything he could think of to get it to load. Not sure if the issue is with my new computer or TTax but I was very frustrating and forced to use my old, slow, outdated lapto.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbotax is great Turbo tax is so easy and convenient. my favorite feature is filing from my cell phone
Date published: 2021-03-01
Rated 3 out of 5 by from very easy to you use Easy to use.... We just dont agree with them charging 40 dollars to pay them out of my refund this will keep us from coming back. Im not going to be charged again for paying like that. I dont like putting my info on the internet no more than I have too. i wouldnt mind paying 5 or maybe 10 dollars but 40 dollars is way to much. other than that great site easy use.
Date published: 2021-03-01
Rated 5 out of 5 by from Excellent intuitive service Hassle free, headache free and simple enough to rival breathing in difficulty.
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is a great tax app everything was good once i went and completed myself, i started with letting yall complete but the representative was asking a lot of unnecessary questions about the things on my taxes and i said i will do it on my own
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1421
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome The easier to fill out information than last year when filing joint return was a breeze.
Date published: 2021-03-01
Rated 5 out of 5 by from Its convenient and safe. Thank Turbotax very much for the convenience and the app. I most appreciate it very much and recommend Turbotax to my friends and family
Date published: 2021-03-01
Rated 5 out of 5 by from outstanding GREAT JOB thank you Fantastic Dawn and Mary . Thank you to both for your time and patients . You both where so wonderful .
Date published: 2021-03-01
Rated 5 out of 5 by from TURBO TAX IS AMAZING IT WAS VERY EASY TO UNDERSTAND THANK YOU TURBO TAX
Date published: 2021-03-01
Rated 5 out of 5 by from Loved Using Turbo Tax I used the free tax return and didn't have any problems using it. Very easy to follow the questions.
Date published: 2021-03-01
Rated 3 out of 5 by from Disappointed I have used TurboTax numerous times in past years and have found it generally very straight forward and easy to use. This year was an exception. I purchased a new HP Pavilion laptop. I could not get TurboTax to load on my new computer. I did have a very helpful tech rep who spent 90 minutes on the phone with me doing everything he could think of to get it to load. Not sure if the issue is with my new computer or TTax but I was very frustrating and forced to use my old, slow, outdated lapto.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbotax is great Turbo tax is so easy and convenient. my favorite feature is filing from my cell phone
Date published: 2021-03-01
Rated 3 out of 5 by from very easy to you use Easy to use.... We just dont agree with them charging 40 dollars to pay them out of my refund this will keep us from coming back. Im not going to be charged again for paying like that. I dont like putting my info on the internet no more than I have too. i wouldnt mind paying 5 or maybe 10 dollars but 40 dollars is way to much. other than that great site easy use.
Date published: 2021-03-01
Rated 5 out of 5 by from Excellent intuitive service Hassle free, headache free and simple enough to rival breathing in difficulty.
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is a great tax app everything was good once i went and completed myself, i started with letting yall complete but the representative was asking a lot of unnecessary questions about the things on my taxes and i said i will do it on my own
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1421