TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo tax is an excellent tool but has issues Have always enjoyed using Turbo tax and have for over 10 years. I am an intuit customer with Quick Books online and turbo tax desktop for business. Do not like that you cannot link the information from Quick books to the desktop tax instance. There has to be a way that can be developed as I spent the time assigning my chart of accounts to my tax accounts.
Date published: 2023-01-28
Rated 5 out of 5 by from Simple, convenient and affordable. Every year this is how I do my taxes and every year it is easy, convenient and affordable.
Date published: 2023-01-28
Rated 5 out of 5 by from Sandra was Amazing Sandra the live agent help me to check all the forms
Date published: 2023-01-28
Rated 5 out of 5 by from Simple instructions It took a while to sort through things but it was pretty simple and the explanations were nice to have if you didn't understand the questions. It's better than sitting in an accounting office when you can do it in your own home.
Date published: 2023-01-28
Rated 3 out of 5 by from could have been more happy It used to be free, I've never had to pay before. I just had to pay $120 to do everything myself
Date published: 2023-01-28
Rated 5 out of 5 by from Taxes on file TurboTax is great to file taxes this was my second time trying it
Date published: 2023-01-28
Rated 2 out of 5 by from Not happy with the way this was presented I have done my taxes for over 35 years now and never had a problem. They are straight forward and simple. However, this year after Credit Karma sent me through to this site after entering everything and trying to submit I get hit with a bill that I have to pay or it won't file. It says simple return and specifically mentions if there are capital gains with no tax due you don't have to pay. My total interest capital gains and any other 1099 forms all added to 250 dollars with no tax being due, yet I was still charged over 100 dollars to file these forms. This is really upsetting I already made less money this year due to covid hitting our business affecting our salary and now this.
Date published: 2023-01-28
Rated 5 out of 5 by from Quick and Painless I've used TurboTax for over 10years. Awesome product. Quick and easy taxes.
Date published: 2023-01-28
Rated 2 out of 5 by from Used to be so simple what happened Very confusing this year. I did not like paying ahead. It should be at end like it used to be. I should not have had to pay extra for 22.80 sale of stocks
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo is great and easy to use! Customer Service 24/7! Helped me do it right after a few questions I had!
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 1419
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo tax is an excellent tool but has issues Have always enjoyed using Turbo tax and have for over 10 years. I am an intuit customer with Quick Books online and turbo tax desktop for business. Do not like that you cannot link the information from Quick books to the desktop tax instance. There has to be a way that can be developed as I spent the time assigning my chart of accounts to my tax accounts.
Date published: 2023-01-28
Rated 5 out of 5 by from Simple, convenient and affordable. Every year this is how I do my taxes and every year it is easy, convenient and affordable.
Date published: 2023-01-28
Rated 5 out of 5 by from Sandra was Amazing Sandra the live agent help me to check all the forms
Date published: 2023-01-28
Rated 5 out of 5 by from Simple instructions It took a while to sort through things but it was pretty simple and the explanations were nice to have if you didn't understand the questions. It's better than sitting in an accounting office when you can do it in your own home.
Date published: 2023-01-28
Rated 3 out of 5 by from could have been more happy It used to be free, I've never had to pay before. I just had to pay $120 to do everything myself
Date published: 2023-01-28
Rated 5 out of 5 by from Taxes on file TurboTax is great to file taxes this was my second time trying it
Date published: 2023-01-28
Rated 2 out of 5 by from Not happy with the way this was presented I have done my taxes for over 35 years now and never had a problem. They are straight forward and simple. However, this year after Credit Karma sent me through to this site after entering everything and trying to submit I get hit with a bill that I have to pay or it won't file. It says simple return and specifically mentions if there are capital gains with no tax due you don't have to pay. My total interest capital gains and any other 1099 forms all added to 250 dollars with no tax being due, yet I was still charged over 100 dollars to file these forms. This is really upsetting I already made less money this year due to covid hitting our business affecting our salary and now this.
Date published: 2023-01-28
Rated 5 out of 5 by from Quick and Painless I've used TurboTax for over 10years. Awesome product. Quick and easy taxes.
Date published: 2023-01-28
Rated 2 out of 5 by from Used to be so simple what happened Very confusing this year. I did not like paying ahead. It should be at end like it used to be. I should not have had to pay extra for 22.80 sale of stocks
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo is great and easy to use! Customer Service 24/7! Helped me do it right after a few questions I had!
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 1419