TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Pretty Good Its super easy to use, but i feel like they are sneaky with what they are going to charge you to file. I thought I was only going to pay $60 but I ended up paying $110 to file.
Date published: 2021-03-02
Rated 4 out of 5 by from TurboTax made our life easier! We couldn't get it e-filed with the privacy/security fraud affidavit as we don't have a "home-phone" (i.e., entering the cell phone # doesn't work since it's not "valid"). So I'm dropping it from the e-filing, and am planning to send it using USPS separately. Otherwise we had to struggle finding the TurboTax account info, as we had young kids in the family for the past several years, and these details were less organized than we would like them to be. This year, we created some method cleanly; hopefully we'll remember that next year :-)
Date published: 2021-03-02
Rated 5 out of 5 by from Thank You Turbotax for making a taxing procedure. Michelle helped me through the deletion of a form that I did not need. I could never have done this with out her patience and guidance.
Date published: 2021-03-02
Rated 5 out of 5 by from TURBO TAX WAS AWESOME PRODUCT WAS VERY EASY TO NAVIGATE FROM PAGE TO PAGE. VERY NICE!
Date published: 2021-03-02
Rated 5 out of 5 by from Turbotax is great It was very easy to understand and use. The option to chat with someone was really helpful.
Date published: 2021-03-02
Rated 5 out of 5 by from awesome My tax preparer was very helpful. The entire experience was great!
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax Is Awesome!!! This year me filing my income tax was different because of so many life changes but I was able to get a professional on the phone and walk me through everything. This experience was so much better than some of the other places I had filed my taxes before.
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo tax is great Very user friendly and needs to upload fast are great
Date published: 2021-03-02
Rated 5 out of 5 by from Great Great very nice and simple no problem at all good for the money..
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is AMazing!!! It guided me through everything with no issues. It was quick and easy.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1401
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Pretty Good Its super easy to use, but i feel like they are sneaky with what they are going to charge you to file. I thought I was only going to pay $60 but I ended up paying $110 to file.
Date published: 2021-03-02
Rated 4 out of 5 by from TurboTax made our life easier! We couldn't get it e-filed with the privacy/security fraud affidavit as we don't have a "home-phone" (i.e., entering the cell phone # doesn't work since it's not "valid"). So I'm dropping it from the e-filing, and am planning to send it using USPS separately. Otherwise we had to struggle finding the TurboTax account info, as we had young kids in the family for the past several years, and these details were less organized than we would like them to be. This year, we created some method cleanly; hopefully we'll remember that next year :-)
Date published: 2021-03-02
Rated 5 out of 5 by from Thank You Turbotax for making a taxing procedure. Michelle helped me through the deletion of a form that I did not need. I could never have done this with out her patience and guidance.
Date published: 2021-03-02
Rated 5 out of 5 by from TURBO TAX WAS AWESOME PRODUCT WAS VERY EASY TO NAVIGATE FROM PAGE TO PAGE. VERY NICE!
Date published: 2021-03-02
Rated 5 out of 5 by from Turbotax is great It was very easy to understand and use. The option to chat with someone was really helpful.
Date published: 2021-03-02
Rated 5 out of 5 by from awesome My tax preparer was very helpful. The entire experience was great!
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax Is Awesome!!! This year me filing my income tax was different because of so many life changes but I was able to get a professional on the phone and walk me through everything. This experience was so much better than some of the other places I had filed my taxes before.
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo tax is great Very user friendly and needs to upload fast are great
Date published: 2021-03-02
Rated 5 out of 5 by from Great Great very nice and simple no problem at all good for the money..
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is AMazing!!! It guided me through everything with no issues. It was quick and easy.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1401