TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy breezy Quick and straightforward. Finished my return in less than 30 minutes
Date published: 2021-03-01
Rated 5 out of 5 by from Outstanding!! Great service they offer live they walk you thru the steps
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Turbotax I have used Turbotax for many years and it just keeps getting easier! Love it!
Date published: 2021-03-01
Rated 5 out of 5 by from Just Incredible After getting close to finalizing my taxes I was getting a little worried that I would not see a refund this year. Thanks to Heidi I was able to turn that around. I had forgotten to include other important piece of information that ended up helping me attain a tax return. I am very pleased with the help otherwise I would have needed to pay out of pocket.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy and Simple First time doing them by myself but the system educates you along the way if you have any questions or are simply unsure.
Date published: 2021-03-01
Rated 3 out of 5 by from Too Expensive For what I got, it was way too expensive. I have never paid $60 to do my taxes myself on a computer. I feel that $30 is about all they should charge.
Date published: 2021-03-01
Rated 5 out of 5 by from Great except for State Tax filing issue I've been using TurboTax for years and it's the only product I trust. I buy the package with one state return. I had to do a reinstall and when I went to file, it didn't recognize that I'd purchased the State too. It was easier to pay the extra $20 than try to find a solution online (I tried).
Date published: 2021-03-01
Rated 4 out of 5 by from Simple and thorough quick, and simple. appreciated the opportunity to include additional deduction
Date published: 2021-03-01
Rated 5 out of 5 by from easy Had one question that was answered to my satisfaction
Date published: 2021-03-01
Rated 5 out of 5 by from Seamless Process Appreciated how simple and user friendly the whole process was. Looking forward to doing this again!
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1386
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy breezy Quick and straightforward. Finished my return in less than 30 minutes
Date published: 2021-03-01
Rated 5 out of 5 by from Outstanding!! Great service they offer live they walk you thru the steps
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Turbotax I have used Turbotax for many years and it just keeps getting easier! Love it!
Date published: 2021-03-01
Rated 5 out of 5 by from Just Incredible After getting close to finalizing my taxes I was getting a little worried that I would not see a refund this year. Thanks to Heidi I was able to turn that around. I had forgotten to include other important piece of information that ended up helping me attain a tax return. I am very pleased with the help otherwise I would have needed to pay out of pocket.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy and Simple First time doing them by myself but the system educates you along the way if you have any questions or are simply unsure.
Date published: 2021-03-01
Rated 3 out of 5 by from Too Expensive For what I got, it was way too expensive. I have never paid $60 to do my taxes myself on a computer. I feel that $30 is about all they should charge.
Date published: 2021-03-01
Rated 5 out of 5 by from Great except for State Tax filing issue I've been using TurboTax for years and it's the only product I trust. I buy the package with one state return. I had to do a reinstall and when I went to file, it didn't recognize that I'd purchased the State too. It was easier to pay the extra $20 than try to find a solution online (I tried).
Date published: 2021-03-01
Rated 4 out of 5 by from Simple and thorough quick, and simple. appreciated the opportunity to include additional deduction
Date published: 2021-03-01
Rated 5 out of 5 by from easy Had one question that was answered to my satisfaction
Date published: 2021-03-01
Rated 5 out of 5 by from Seamless Process Appreciated how simple and user friendly the whole process was. Looking forward to doing this again!
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1386