TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Bronzebeauty from
Loyal customer for a reason!
I've only ever used turbo tax to file and it's always been easy to use, but detailed to cover all tax situations.
Date published: 2023-01-27
Rated 5 out of 5 by
ANPP from
Once again, thank you
Product makes filing taxes a breeze. I don't sweat it like I used to. This was my fifth year filing with Turbo Tax and the service and product is reliable and intuitive.
Date published: 2023-01-27
Rated 2 out of 5 by
Look elsewhere 2 from
Too many fees no explanation
I don’t like being charged twice for a refund processing fee and federal fee both the same amount. I get Medicaid and food stamps yet I’m being charged. I think it’s a joke to charge a person twice just to take money to pay for the services. It makes no sense and neither does the explanation. It’s gaslighting. This is my last year filing with this company.
Date published: 2023-01-27
Rated 5 out of 5 by
JJ3030303 from
Love TurboTax
4 years straight doing my taxes with them. I love it!!!
Date published: 2023-01-27
Rated 5 out of 5 by
Mama Jules from
Sooo Easy!!!
This is such a quick, easy and inexpensive process! I love TurboTax!
Date published: 2023-01-27
Rated 5 out of 5 by
jlbr84 from
Love this software, have been using it for years.
The software was easy to use except for the HSA part. The expert assistance was a great help with that section.
Date published: 2023-01-27
Rated 5 out of 5 by
pnjcm from
Best way to do your taxes
This is the easiest & fastest way to do your own taxes. Have been using Turbo Tax for years
Date published: 2023-01-27
Rated 5 out of 5 by
Matilda Merryweather from
Could NOT be easier!!
Although I selected to complete my taxes without help, the format and language made me feel like someone was talking directly to me and helping me every step. I love Turbo Tax!!
Date published: 2023-01-27
Rated 4 out of 5 by
Tori1988 from
Turbo Tax is ok with me
It was easy to do ......................................................................
Date published: 2023-01-27
Rated 5 out of 5 by
Jess0809 from
Awesome
It was a very quick and simple process. They offer an easy way to file providing the perfect amount of guidance along the way.
All TurboTax® Offerings Reviews - Page 1384
Date published: 2023-01-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Bronzebeauty from
Loyal customer for a reason!
I've only ever used turbo tax to file and it's always been easy to use, but detailed to cover all tax situations.
Date published: 2023-01-27
Rated 5 out of 5 by
ANPP from
Once again, thank you
Product makes filing taxes a breeze. I don't sweat it like I used to. This was my fifth year filing with Turbo Tax and the service and product is reliable and intuitive.
Date published: 2023-01-27
Rated 2 out of 5 by
Look elsewhere 2 from
Too many fees no explanation
I don’t like being charged twice for a refund processing fee and federal fee both the same amount. I get Medicaid and food stamps yet I’m being charged. I think it’s a joke to charge a person twice just to take money to pay for the services. It makes no sense and neither does the explanation. It’s gaslighting. This is my last year filing with this company.
Date published: 2023-01-27
Rated 5 out of 5 by
JJ3030303 from
Love TurboTax
4 years straight doing my taxes with them. I love it!!!
Date published: 2023-01-27
Rated 5 out of 5 by
Mama Jules from
Sooo Easy!!!
This is such a quick, easy and inexpensive process! I love TurboTax!
Date published: 2023-01-27
Rated 5 out of 5 by
jlbr84 from
Love this software, have been using it for years.
The software was easy to use except for the HSA part. The expert assistance was a great help with that section.
Date published: 2023-01-27
Rated 5 out of 5 by
pnjcm from
Best way to do your taxes
This is the easiest & fastest way to do your own taxes. Have been using Turbo Tax for years
Date published: 2023-01-27
Rated 5 out of 5 by
Matilda Merryweather from
Could NOT be easier!!
Although I selected to complete my taxes without help, the format and language made me feel like someone was talking directly to me and helping me every step. I love Turbo Tax!!
Date published: 2023-01-27
Rated 4 out of 5 by
Tori1988 from
Turbo Tax is ok with me
It was easy to do ......................................................................
Date published: 2023-01-27
Rated 5 out of 5 by
Jess0809 from
Awesome
It was a very quick and simple process. They offer an easy way to file providing the perfect amount of guidance along the way.
All TurboTax® Offerings Reviews - Page 1384
Date published: 2023-01-27