TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax online... Working online is a bit scary for this soon-to-be retiree, but I did it! I appreciated the easy clicks for explanations throughout the document, and I used these as much out of curiosity as need to figure out what to do. Everything is logically organized. The program is well done. Thanks.
Date published: 2021-03-02
Rated 4 out of 5 by from Solid Stuff Super easy to follow. Instructions were straight forward and the 'help' links provided useful information.
Date published: 2021-03-02
Rated 3 out of 5 by from Good product, but becoming too expensive. Each year, it seems it costs me more and more for the same self-service options. I don't opt for the live help, but for the price I'm paying, it ought to be included. I like the auto-populated data, the questions that guide me through my taxes, and the explanations and helpful tips. But, it's an expensive product for live help not to be included with TurboTax Deluxe.
Date published: 2021-03-02
Rated 4 out of 5 by from Very easy to file for the most part. Got help with agent in filing the capital gains portion of my taxes. She was very helpful.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is top of the line! Due to the COVID-19 pandemic this was the first year in my 57 years that I had to file for unemployment and using a form 1099-G alongside a W-2. TurboTax made this extremely easy to do.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax was great! The experts were all great and very helpful in my tax adventure
Date published: 2021-03-02
Rated 5 out of 5 by from Susan's Tax Form Turbo tax filing form were easy and simple to process. great experience.
Date published: 2021-03-02
Rated 5 out of 5 by from Thank you, you guys are awesome Thank you,........ You guys are awesome!! The free program really helped and is super easy.
Date published: 2021-03-02
Rated 2 out of 5 by from Easy to use but hidden fees I did my entire return by myself, and was still charged $265 even when the "Free" marketed version.
Date published: 2021-03-02
Rated 5 out of 5 by from Great Help When Needed it I messed min up somehow but Neahndi helped me through it and fixed it.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1309
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax online... Working online is a bit scary for this soon-to-be retiree, but I did it! I appreciated the easy clicks for explanations throughout the document, and I used these as much out of curiosity as need to figure out what to do. Everything is logically organized. The program is well done. Thanks.
Date published: 2021-03-02
Rated 4 out of 5 by from Solid Stuff Super easy to follow. Instructions were straight forward and the 'help' links provided useful information.
Date published: 2021-03-02
Rated 3 out of 5 by from Good product, but becoming too expensive. Each year, it seems it costs me more and more for the same self-service options. I don't opt for the live help, but for the price I'm paying, it ought to be included. I like the auto-populated data, the questions that guide me through my taxes, and the explanations and helpful tips. But, it's an expensive product for live help not to be included with TurboTax Deluxe.
Date published: 2021-03-02
Rated 4 out of 5 by from Very easy to file for the most part. Got help with agent in filing the capital gains portion of my taxes. She was very helpful.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is top of the line! Due to the COVID-19 pandemic this was the first year in my 57 years that I had to file for unemployment and using a form 1099-G alongside a W-2. TurboTax made this extremely easy to do.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax was great! The experts were all great and very helpful in my tax adventure
Date published: 2021-03-02
Rated 5 out of 5 by from Susan's Tax Form Turbo tax filing form were easy and simple to process. great experience.
Date published: 2021-03-02
Rated 5 out of 5 by from Thank you, you guys are awesome Thank you,........ You guys are awesome!! The free program really helped and is super easy.
Date published: 2021-03-02
Rated 2 out of 5 by from Easy to use but hidden fees I did my entire return by myself, and was still charged $265 even when the "Free" marketed version.
Date published: 2021-03-02
Rated 5 out of 5 by from Great Help When Needed it I messed min up somehow but Neahndi helped me through it and fixed it.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1309