TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
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Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
sxg5 from
TurboTax online...
Working online is a bit scary for this soon-to-be retiree, but I did it! I appreciated the easy clicks for explanations throughout the document, and I used these as much out of curiosity as need to figure out what to do. Everything is logically organized. The program is well done. Thanks.
Date published: 2021-03-02
Rated 4 out of 5 by
Rawny from
Solid Stuff
Super easy to follow. Instructions were straight forward and the 'help' links provided useful information.
Date published: 2021-03-02
Rated 3 out of 5 by
cdb0 from
Good product, but becoming too expensive.
Each year, it seems it costs me more and more for the same self-service options. I don't opt for the live help, but for the price I'm paying, it ought to be included. I like the auto-populated data, the questions that guide me through my taxes, and the explanations and helpful tips. But, it's an expensive product for live help not to be included with TurboTax Deluxe.
Date published: 2021-03-02
Rated 4 out of 5 by
Jeff 74 from
Very easy to file for the most part.
Got help with agent in filing the capital gains portion of my taxes. She was very helpful.
Date published: 2021-03-02
Rated 5 out of 5 by
vwchest from
TurboTax is top of the line!
Due to the COVID-19 pandemic this was the first year in my 57 years that I had to file for unemployment and using a form 1099-G alongside a W-2. TurboTax made this extremely easy to do.
Date published: 2021-03-02
Rated 5 out of 5 by
Tyler1232424 from
TurboTax was great!
The experts were all great and very helpful in my tax adventure
Date published: 2021-03-02
Rated 5 out of 5 by
Alyssa_07 from
Susan's Tax Form
Turbo tax filing form were easy and simple to process. great experience.
Date published: 2021-03-02
Rated 5 out of 5 by
Barry7910 from
Thank you, you guys are awesome
Thank you,........ You guys are awesome!! The free program really helped and is super easy.
Date published: 2021-03-02
Rated 2 out of 5 by
Thomas3475 from
Easy to use but hidden fees
I did my entire return by myself, and was still charged $265 even when the "Free" marketed version.
Date published: 2021-03-02
Rated 5 out of 5 by
Wendyleigh3 from
Great Help When Needed it
I messed min up somehow but Neahndi helped me through it and fixed it.
All TurboTax® Offerings Reviews - Page 1309
Date published: 2021-03-02
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
sxg5 from
TurboTax online...
Working online is a bit scary for this soon-to-be retiree, but I did it! I appreciated the easy clicks for explanations throughout the document, and I used these as much out of curiosity as need to figure out what to do. Everything is logically organized. The program is well done. Thanks.
Date published: 2021-03-02
Rated 4 out of 5 by
Rawny from
Solid Stuff
Super easy to follow. Instructions were straight forward and the 'help' links provided useful information.
Date published: 2021-03-02
Rated 3 out of 5 by
cdb0 from
Good product, but becoming too expensive.
Each year, it seems it costs me more and more for the same self-service options. I don't opt for the live help, but for the price I'm paying, it ought to be included. I like the auto-populated data, the questions that guide me through my taxes, and the explanations and helpful tips. But, it's an expensive product for live help not to be included with TurboTax Deluxe.
Date published: 2021-03-02
Rated 4 out of 5 by
Jeff 74 from
Very easy to file for the most part.
Got help with agent in filing the capital gains portion of my taxes. She was very helpful.
Date published: 2021-03-02
Rated 5 out of 5 by
vwchest from
TurboTax is top of the line!
Due to the COVID-19 pandemic this was the first year in my 57 years that I had to file for unemployment and using a form 1099-G alongside a W-2. TurboTax made this extremely easy to do.
Date published: 2021-03-02
Rated 5 out of 5 by
Tyler1232424 from
TurboTax was great!
The experts were all great and very helpful in my tax adventure
Date published: 2021-03-02
Rated 5 out of 5 by
Alyssa_07 from
Susan's Tax Form
Turbo tax filing form were easy and simple to process. great experience.
Date published: 2021-03-02
Rated 5 out of 5 by
Barry7910 from
Thank you, you guys are awesome
Thank you,........ You guys are awesome!! The free program really helped and is super easy.
Date published: 2021-03-02
Rated 2 out of 5 by
Thomas3475 from
Easy to use but hidden fees
I did my entire return by myself, and was still charged $265 even when the "Free" marketed version.
Date published: 2021-03-02
Rated 5 out of 5 by
Wendyleigh3 from
Great Help When Needed it
I messed min up somehow but Neahndi helped me through it and fixed it.
All TurboTax® Offerings Reviews - Page 1309
Date published: 2021-03-02