TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Price is not understandable I’m frustrated because TurboTax says one charge but then at the end there’s a different amount. Not sure if I will be filing my taxes with this company again
Date published: 2023-01-24
Rated 5 out of 5 by from TurboTax is awesome I love TurboTax because I Get Money when I use them LOL
Date published: 2023-01-24
Rated 5 out of 5 by from I love Turbo Tax! I've been using Turbo Tax for about 10 years now. The process is easy! I reccomend Turbo Tax to everyone I know.
Date published: 2023-01-24
Rated 5 out of 5 by from Still great TurboTax made doing our taxes pretty painless, again. Have used this app for several years. It's very organized, with clearly understandable questions and explanations. Moving around is the app works smoothly. I like that I can save and pause for a few minutes up to several days. It's clear enough that I become confident of what I'm entering. And I like the graphics. They help me not feel like I'm stuck in pages of pure text. Plus they offer a range of products at different prices. I think the price is reasonable for the quality of assistance.
Date published: 2023-01-24
Rated 5 out of 5 by from Great program and service. Always use turbotax Never had a mistake, easy to use. IalwYs use turbotax.
Date published: 2023-01-24
Rated 5 out of 5 by from AWESOME I have been using Turbo Tax since 2000 and it just keeps getting easier since all my info from the previous year is saved.
Date published: 2023-01-24
Rated 3 out of 5 by from It was easy to do but... It was easy to navigate but I paid for the professional live help, and although he was nice and knowledgeable in the end I would have saved that money had I done it myself. Nothing against the tax professional that helped.
Date published: 2023-01-24
Rated 4 out of 5 by from dave's review Great, It was simple. I had only one problem and that was I had put my car registration in in both car registration and personal property tax and had to delete it in car registration as I could not delete in personal property Taxes.
Date published: 2023-01-24
Rated 4 out of 5 by from Turbo Tax is awesome This was so simple everything just click to answer questions
Date published: 2023-01-24
Rated 5 out of 5 by from Easy great service easy and convenient did it from home so i have no concerns because it was just plugging info etc.
Date published: 2023-01-24
All TurboTax® Offerings Reviews - Page 1287
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Price is not understandable I’m frustrated because TurboTax says one charge but then at the end there’s a different amount. Not sure if I will be filing my taxes with this company again
Date published: 2023-01-24
Rated 5 out of 5 by from TurboTax is awesome I love TurboTax because I Get Money when I use them LOL
Date published: 2023-01-24
Rated 5 out of 5 by from I love Turbo Tax! I've been using Turbo Tax for about 10 years now. The process is easy! I reccomend Turbo Tax to everyone I know.
Date published: 2023-01-24
Rated 5 out of 5 by from Still great TurboTax made doing our taxes pretty painless, again. Have used this app for several years. It's very organized, with clearly understandable questions and explanations. Moving around is the app works smoothly. I like that I can save and pause for a few minutes up to several days. It's clear enough that I become confident of what I'm entering. And I like the graphics. They help me not feel like I'm stuck in pages of pure text. Plus they offer a range of products at different prices. I think the price is reasonable for the quality of assistance.
Date published: 2023-01-24
Rated 5 out of 5 by from Great program and service. Always use turbotax Never had a mistake, easy to use. IalwYs use turbotax.
Date published: 2023-01-24
Rated 5 out of 5 by from AWESOME I have been using Turbo Tax since 2000 and it just keeps getting easier since all my info from the previous year is saved.
Date published: 2023-01-24
Rated 3 out of 5 by from It was easy to do but... It was easy to navigate but I paid for the professional live help, and although he was nice and knowledgeable in the end I would have saved that money had I done it myself. Nothing against the tax professional that helped.
Date published: 2023-01-24
Rated 4 out of 5 by from dave's review Great, It was simple. I had only one problem and that was I had put my car registration in in both car registration and personal property tax and had to delete it in car registration as I could not delete in personal property Taxes.
Date published: 2023-01-24
Rated 4 out of 5 by from Turbo Tax is awesome This was so simple everything just click to answer questions
Date published: 2023-01-24
Rated 5 out of 5 by from Easy great service easy and convenient did it from home so i have no concerns because it was just plugging info etc.
Date published: 2023-01-24
All TurboTax® Offerings Reviews - Page 1287