TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax Is As Good As It Gets! Every year they're Detailed, Quick and Painless! They are Awesome!
Date published: 2021-02-21
Rated 4 out of 5 by from Home Business Deductions I used an expert 3 years in a row. This is the first Tax Expert who new what they were doing. In prior years the "expert" told me I cannot deduct expense for a home daycare if the area used in the home is not exclusevly used for the business.
Date published: 2021-02-21
Rated 5 out of 5 by from I LOVE TURBO TAX TURBO TAX MAKES FILING EVEN EASIER AND INSURES I GET THE LARGEST REFUND I CAN GET.
Date published: 2021-02-21
Rated 4 out of 5 by from IT WAS HARD IN SOME PLACES AND EASIER IN SOME IT WAS EASIER THAN SITTING WAITING FOR SOMEONE TO DO THEM FOR ME BUT WHEN IT TRIED O GO BACK AND FIX A PROBLEM THAT I HAD I COULD'T IT WOULD'T LET ME
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is AWESOME Super easy to use! Was able to get every deduction and the most for our return without even needing to speak with an expert! First time I have been able to do that in years!!!
Date published: 2021-02-21
Rated 3 out of 5 by from Had problems this year I had several problems this year with importing and 1099B. After spending several hours trying to import my 1099Bs I called customer service and was told that the online version of TurboTax does not work with 1099B files that have more than 500 transactions and would have to use the desktop version.. The customer service person was very helpful and spent two hours on the phone with me getting all of the info I had already entered put into the desktop version. After importing all of my 1099Bs and getting to the review process I had eighty errors that needed to be addressed. The problem occurred because wash sale disallowed amounts of less than a dollar are not processed as they are imported. This created all the errors. As I started going through the tedious process of finding each disallowed wash sales in the 1099B excel file I discovered the TurboTax software wouldn't let me correct the error in the screen they presented to correct the error. After talking to customer service for another one and a half hours. it was determined I would have to enter the 1099B information on the summary basis and then print and snail mail the detail transaction info to the IRS. I did not have these problems in previous years processing the same type 1099Bs.
Date published: 2021-02-21
Rated 5 out of 5 by from tax review Works well for me. I like the help section also for questions
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is great Easy to use, great service. I would recommended over people use
Date published: 2021-02-21
Rated 1 out of 5 by from was not free! I was told turbo tax was free. I clicked on the free edition. It was free last year when I submitted my returns. When I got to the end. Turbotax charged me $80.
Date published: 2021-02-21
Rated 5 out of 5 by from very easy to use Very easy to manage, very well done. easy question and instruction to follow by.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1236
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax Is As Good As It Gets! Every year they're Detailed, Quick and Painless! They are Awesome!
Date published: 2021-02-21
Rated 4 out of 5 by from Home Business Deductions I used an expert 3 years in a row. This is the first Tax Expert who new what they were doing. In prior years the "expert" told me I cannot deduct expense for a home daycare if the area used in the home is not exclusevly used for the business.
Date published: 2021-02-21
Rated 5 out of 5 by from I LOVE TURBO TAX TURBO TAX MAKES FILING EVEN EASIER AND INSURES I GET THE LARGEST REFUND I CAN GET.
Date published: 2021-02-21
Rated 4 out of 5 by from IT WAS HARD IN SOME PLACES AND EASIER IN SOME IT WAS EASIER THAN SITTING WAITING FOR SOMEONE TO DO THEM FOR ME BUT WHEN IT TRIED O GO BACK AND FIX A PROBLEM THAT I HAD I COULD'T IT WOULD'T LET ME
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is AWESOME Super easy to use! Was able to get every deduction and the most for our return without even needing to speak with an expert! First time I have been able to do that in years!!!
Date published: 2021-02-21
Rated 3 out of 5 by from Had problems this year I had several problems this year with importing and 1099B. After spending several hours trying to import my 1099Bs I called customer service and was told that the online version of TurboTax does not work with 1099B files that have more than 500 transactions and would have to use the desktop version.. The customer service person was very helpful and spent two hours on the phone with me getting all of the info I had already entered put into the desktop version. After importing all of my 1099Bs and getting to the review process I had eighty errors that needed to be addressed. The problem occurred because wash sale disallowed amounts of less than a dollar are not processed as they are imported. This created all the errors. As I started going through the tedious process of finding each disallowed wash sales in the 1099B excel file I discovered the TurboTax software wouldn't let me correct the error in the screen they presented to correct the error. After talking to customer service for another one and a half hours. it was determined I would have to enter the 1099B information on the summary basis and then print and snail mail the detail transaction info to the IRS. I did not have these problems in previous years processing the same type 1099Bs.
Date published: 2021-02-21
Rated 5 out of 5 by from tax review Works well for me. I like the help section also for questions
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is great Easy to use, great service. I would recommended over people use
Date published: 2021-02-21
Rated 1 out of 5 by from was not free! I was told turbo tax was free. I clicked on the free edition. It was free last year when I submitted my returns. When I got to the end. Turbotax charged me $80.
Date published: 2021-02-21
Rated 5 out of 5 by from very easy to use Very easy to manage, very well done. easy question and instruction to follow by.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1236