TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from So easy I like how they are able to fill out some of the w2 info for you!
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo tax makes Everything easy you guys are awesome, youve helped me become independent during the tax season and you make it headache free!!!
Date published: 2021-02-21
Rated 5 out of 5 by from Always helped me I've always been able to get my taxes done effectively and efficiently. Never any problems.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax and the professional help was excellent Turbo tax is a great way to get my taxes done. I had a couple problems come up and the professional Live help was awesome. She went through each of the issues and stayed with me until everything was complete and correct. Could not have had completed this with out her expert help. She made my day.
Date published: 2021-02-21
Rated 5 out of 5 by from Great Help!!! Every time I tried eFiling my returns, while using the Basic, which did not charge me for using it, but offered expert help, I was frustrated. I decided to try their live chat. The first person tried to help but determined the problem would have to be sent to a more experienced tax person. Dawn was able to screen share with me and walk through the whole process and to help me figure out what was wrong. We determined that my State receipt was not picking up, so she walked me through the deletion and addition of my state. Everything worked great! She was the biggest help. Thank you so much. The best thing is it didn't cost me a cent!
Date published: 2021-02-21
Rated 3 out of 5 by from Wish interface was as good as TurboTax Personal I use Intuit's TurboTax for my personal taxes, and it is a fantastic product. I wish the business tax download software would have the same intuitive flow and simple interface as the personal tax platform so I can feel confident my business taxes are thoroughly completed. I feel like this software jumps around on the forms and I don't have the expertise to verify that everything is completed. I'm not an accountant, so I rely entirely on the software's suggestions to correctly file my LLC returns.
Date published: 2021-02-21
Rated 3 out of 5 by from Watch out for the 1099-G I had a person look over my taxes at another company and she made sure that I had my unemployment form 1099-G, which I had to print off the state unemployment website. I didn't end up filing with them because Turbotax is much cheaper. Luckily I thought to ask the Turbotax live rep about this because the program didn't specifically prompt me. With so many collecting unemployment this year, alot of people are going to get screwed for not including the 1099-G. Turbotax should really go out of their way to stress to people how important this is.
Date published: 2021-02-21
Rated 5 out of 5 by from great for beginners very easy and self explainitory...we use it every year
Date published: 2021-02-21
Rated 5 out of 5 by from Really like Turbo Tax They really walk you throw everything and tell you things you don't know about
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo tzx is awesome No issues, easy to follow step and no major issue. Thanks
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1228
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from So easy I like how they are able to fill out some of the w2 info for you!
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo tax makes Everything easy you guys are awesome, youve helped me become independent during the tax season and you make it headache free!!!
Date published: 2021-02-21
Rated 5 out of 5 by from Always helped me I've always been able to get my taxes done effectively and efficiently. Never any problems.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax and the professional help was excellent Turbo tax is a great way to get my taxes done. I had a couple problems come up and the professional Live help was awesome. She went through each of the issues and stayed with me until everything was complete and correct. Could not have had completed this with out her expert help. She made my day.
Date published: 2021-02-21
Rated 5 out of 5 by from Great Help!!! Every time I tried eFiling my returns, while using the Basic, which did not charge me for using it, but offered expert help, I was frustrated. I decided to try their live chat. The first person tried to help but determined the problem would have to be sent to a more experienced tax person. Dawn was able to screen share with me and walk through the whole process and to help me figure out what was wrong. We determined that my State receipt was not picking up, so she walked me through the deletion and addition of my state. Everything worked great! She was the biggest help. Thank you so much. The best thing is it didn't cost me a cent!
Date published: 2021-02-21
Rated 3 out of 5 by from Wish interface was as good as TurboTax Personal I use Intuit's TurboTax for my personal taxes, and it is a fantastic product. I wish the business tax download software would have the same intuitive flow and simple interface as the personal tax platform so I can feel confident my business taxes are thoroughly completed. I feel like this software jumps around on the forms and I don't have the expertise to verify that everything is completed. I'm not an accountant, so I rely entirely on the software's suggestions to correctly file my LLC returns.
Date published: 2021-02-21
Rated 3 out of 5 by from Watch out for the 1099-G I had a person look over my taxes at another company and she made sure that I had my unemployment form 1099-G, which I had to print off the state unemployment website. I didn't end up filing with them because Turbotax is much cheaper. Luckily I thought to ask the Turbotax live rep about this because the program didn't specifically prompt me. With so many collecting unemployment this year, alot of people are going to get screwed for not including the 1099-G. Turbotax should really go out of their way to stress to people how important this is.
Date published: 2021-02-21
Rated 5 out of 5 by from great for beginners very easy and self explainitory...we use it every year
Date published: 2021-02-21
Rated 5 out of 5 by from Really like Turbo Tax They really walk you throw everything and tell you things you don't know about
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo tzx is awesome No issues, easy to follow step and no major issue. Thanks
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1228