TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great! Was always afraid to file my own taxes, have always gone to an accountant. This procedure was very smooth. Thanks!
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is a life saver! Didn't understand why my department wasn't being claimed on my Taxes, then live export showed me, my own error and helped us out alot! Thank you.
Date published: 2021-02-28
Rated 5 out of 5 by from Tax Return Turbo Tax made filing Federal and State Income Taxes very easy. I also loved that they found 1099 accounts from financial institutions.
Date published: 2021-02-28
Rated 1 out of 5 by from Difficult to use and not intuitive TurboTax this year was really difficult. It autoimported our W-2s and misread box 12. I had to go through the tools and erase a few forms it generated for HSAs we do not have. Thank goodness for helpful guides on the internet to guide me through that process. All in all this will likely be my last year with TurboTax. The process didn't ask about me changing employment, moving, having a baby, or buying a new house. I had to go hunt for all of those options myself when I realized I wasn't being asked about it. At the end I probably should have just filed by paper myself. This was more trouble than it was worth.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy The lady that helped me did great, I'm grateful to have had her.
Date published: 2021-02-28
Rated 5 out of 5 by from Love Turbo Tax! I've used Turbo Tax for a number of years and have always felt that Turbo Tax is an efficient, safe tax preparation service. I have always been happy with the outcome of my tax preparation efforts with Turbo Tax.
Date published: 2021-02-28
Rated 5 out of 5 by from SO EASY TURBO TAX IS ALWAYS SO EASY AND STRESS FREE. I BELIEVE THIS IS MY 9TH YEAR DOING MY OWN TAXES AND I ALWAYS FEEL COMFORT ONCE THEY'RE SENT THAT EVERYTHING WAS DONE RIGHT AND NO WORRIES.
Date published: 2021-02-28
Rated 5 out of 5 by from very easy & helpful Being able to chat with someone if I got stuck was great.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is great Great experience... I have used them for 3 years now.
Date published: 2021-02-28
Rated 5 out of 5 by from Great tool Made even the complicated portion easy. Saves money.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1221
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great! Was always afraid to file my own taxes, have always gone to an accountant. This procedure was very smooth. Thanks!
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is a life saver! Didn't understand why my department wasn't being claimed on my Taxes, then live export showed me, my own error and helped us out alot! Thank you.
Date published: 2021-02-28
Rated 5 out of 5 by from Tax Return Turbo Tax made filing Federal and State Income Taxes very easy. I also loved that they found 1099 accounts from financial institutions.
Date published: 2021-02-28
Rated 1 out of 5 by from Difficult to use and not intuitive TurboTax this year was really difficult. It autoimported our W-2s and misread box 12. I had to go through the tools and erase a few forms it generated for HSAs we do not have. Thank goodness for helpful guides on the internet to guide me through that process. All in all this will likely be my last year with TurboTax. The process didn't ask about me changing employment, moving, having a baby, or buying a new house. I had to go hunt for all of those options myself when I realized I wasn't being asked about it. At the end I probably should have just filed by paper myself. This was more trouble than it was worth.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy The lady that helped me did great, I'm grateful to have had her.
Date published: 2021-02-28
Rated 5 out of 5 by from Love Turbo Tax! I've used Turbo Tax for a number of years and have always felt that Turbo Tax is an efficient, safe tax preparation service. I have always been happy with the outcome of my tax preparation efforts with Turbo Tax.
Date published: 2021-02-28
Rated 5 out of 5 by from SO EASY TURBO TAX IS ALWAYS SO EASY AND STRESS FREE. I BELIEVE THIS IS MY 9TH YEAR DOING MY OWN TAXES AND I ALWAYS FEEL COMFORT ONCE THEY'RE SENT THAT EVERYTHING WAS DONE RIGHT AND NO WORRIES.
Date published: 2021-02-28
Rated 5 out of 5 by from very easy & helpful Being able to chat with someone if I got stuck was great.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is great Great experience... I have used them for 3 years now.
Date published: 2021-02-28
Rated 5 out of 5 by from Great tool Made even the complicated portion easy. Saves money.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1221