TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Pretty Good Had a hard time loading it from the DVD( once said no memory on drive, next it said computer was not capable of running it) but got it to running using the file folder and clicking on the Install file, then it worked well.
Date published: 2021-02-22
Rated 5 out of 5 by from Very user friendly even for first timers Very very user-friendly, and most of all THEY did it for me free of charge
Date published: 2021-02-22
Rated 5 out of 5 by from Easy to use Fist time using Turbotax and I think it's easy to use as well as convenient for users.
Date published: 2021-02-22
Rated 4 out of 5 by from Great tool Turbo tax was very quick and easy. It saves your progress so you dont have to retype things in all the time if information comes up that you do not have at the time. For myself I normally start my tax return as soon as I get my W2, but I hade to wait until mid February to complete my filing because of stock tax documents not being sent out yet, which bring me to the one problem I had with TurboTax this year. Just because some of the values were less than one dollar in certain fields when I imported my stock tax documents, the tool would complain and say that it was not correct. When I used its quick view to fix the issues, the changes were not being saved. I had to manually go back into the stock section and find an update these value manually. Not a big issue but a little time consuming to find where it was at exactly since I had over 150 trades last year.
Date published: 2021-02-22
Rated 5 out of 5 by from I love turbotax They give me the best service. I have used them for over 3 years and I'm satisfied with my results ever year.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is User-friendly Turbo tax uses direct to the point, easy to understand questions, and step-by-step way of putting in information that maximizes your refund.
Date published: 2021-02-22
Rated 5 out of 5 by from Love Turbo Tax User friendly walks you through every step of the way.
Date published: 2021-02-22
Rated 5 out of 5 by from I like to use TT It was fabulous because I was forced to say it and I'm really happy
Date published: 2021-02-22
Rated 5 out of 5 by from awesome thanks Robert was one of the best person I ever spoke with on the o hone very easy going and helpful. Thanks Robert have a great live God bless you and your family
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax is easy to use I was a little nervous at first, but once I got going and started entering the info, everything when smooth.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 1218
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Pretty Good Had a hard time loading it from the DVD( once said no memory on drive, next it said computer was not capable of running it) but got it to running using the file folder and clicking on the Install file, then it worked well.
Date published: 2021-02-22
Rated 5 out of 5 by from Very user friendly even for first timers Very very user-friendly, and most of all THEY did it for me free of charge
Date published: 2021-02-22
Rated 5 out of 5 by from Easy to use Fist time using Turbotax and I think it's easy to use as well as convenient for users.
Date published: 2021-02-22
Rated 4 out of 5 by from Great tool Turbo tax was very quick and easy. It saves your progress so you dont have to retype things in all the time if information comes up that you do not have at the time. For myself I normally start my tax return as soon as I get my W2, but I hade to wait until mid February to complete my filing because of stock tax documents not being sent out yet, which bring me to the one problem I had with TurboTax this year. Just because some of the values were less than one dollar in certain fields when I imported my stock tax documents, the tool would complain and say that it was not correct. When I used its quick view to fix the issues, the changes were not being saved. I had to manually go back into the stock section and find an update these value manually. Not a big issue but a little time consuming to find where it was at exactly since I had over 150 trades last year.
Date published: 2021-02-22
Rated 5 out of 5 by from I love turbotax They give me the best service. I have used them for over 3 years and I'm satisfied with my results ever year.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is User-friendly Turbo tax uses direct to the point, easy to understand questions, and step-by-step way of putting in information that maximizes your refund.
Date published: 2021-02-22
Rated 5 out of 5 by from Love Turbo Tax User friendly walks you through every step of the way.
Date published: 2021-02-22
Rated 5 out of 5 by from I like to use TT It was fabulous because I was forced to say it and I'm really happy
Date published: 2021-02-22
Rated 5 out of 5 by from awesome thanks Robert was one of the best person I ever spoke with on the o hone very easy going and helpful. Thanks Robert have a great live God bless you and your family
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax is easy to use I was a little nervous at first, but once I got going and started entering the info, everything when smooth.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 1218