TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Not as Good Anymore I have been using TurboTax since 1995. This is the first year that I haven't been able to smoothly move through various stages (ie, printing a filing copy of my TR) of my return. It also didn't ask me if I wanted to transfer last year's return info. I gave up. Will probably try the competition's program next year.
Date published: 2023-01-26
Rated 5 out of 5 by from Always a smooth and easy process! I can always count on my taxes being extremely easy and worry-free when I use TurboTax products!
Date published: 2023-01-26
Rated 5 out of 5 by from super good very good live agent she was very patient with me and friendly and helped me with all that needed to be fixed i really liked her
Date published: 2023-01-26
Rated 4 out of 5 by from Dang man I got charged two times It charged my card and then also says it will charge it out of my refund
Date published: 2023-01-26
Rated 5 out of 5 by from Great service, Highly recommend! Evelyn helped me and it was so easy to file! Thank you!
Date published: 2023-01-26
Rated 4 out of 5 by from It’s turbo time No turbo team needed. Hopefully my return is higher.
Date published: 2023-01-26
Rated 5 out of 5 by from Great service I use turbo tax every year, they break down the questions I have into terms that are easy to understand, for easy and stress free filing.
Date published: 2023-01-26
Rated 5 out of 5 by from TurboTax is so easy Easy to follow step by step instructions . I recommend to anyone.
Date published: 2023-01-26
Rated 5 out of 5 by from So easy to use. TT walks you through everything you need to properly do taxes. Easy Peasy.
Date published: 2023-01-26
Rated 5 out of 5 by from Taxes Service was easy to use. Easy instructions and live help available
Date published: 2023-01-26
All TurboTax® Offerings Reviews - Page 1210
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Not as Good Anymore I have been using TurboTax since 1995. This is the first year that I haven't been able to smoothly move through various stages (ie, printing a filing copy of my TR) of my return. It also didn't ask me if I wanted to transfer last year's return info. I gave up. Will probably try the competition's program next year.
Date published: 2023-01-26
Rated 5 out of 5 by from Always a smooth and easy process! I can always count on my taxes being extremely easy and worry-free when I use TurboTax products!
Date published: 2023-01-26
Rated 5 out of 5 by from super good very good live agent she was very patient with me and friendly and helped me with all that needed to be fixed i really liked her
Date published: 2023-01-26
Rated 4 out of 5 by from Dang man I got charged two times It charged my card and then also says it will charge it out of my refund
Date published: 2023-01-26
Rated 5 out of 5 by from Great service, Highly recommend! Evelyn helped me and it was so easy to file! Thank you!
Date published: 2023-01-26
Rated 4 out of 5 by from It’s turbo time No turbo team needed. Hopefully my return is higher.
Date published: 2023-01-26
Rated 5 out of 5 by from Great service I use turbo tax every year, they break down the questions I have into terms that are easy to understand, for easy and stress free filing.
Date published: 2023-01-26
Rated 5 out of 5 by from TurboTax is so easy Easy to follow step by step instructions . I recommend to anyone.
Date published: 2023-01-26
Rated 5 out of 5 by from So easy to use. TT walks you through everything you need to properly do taxes. Easy Peasy.
Date published: 2023-01-26
Rated 5 out of 5 by from Taxes Service was easy to use. Easy instructions and live help available
Date published: 2023-01-26
All TurboTax® Offerings Reviews - Page 1210