TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax Saved My Caulk Lately, I've been feeling anxious about my caulk. However, TurboTax has made filing taxes less stressful, and seems to help maximize my deductions and credits. For this reason, my caulk was saved!
Date published: 2021-02-27
Rated 5 out of 5 by from Easy, fast and simple I have been using TurboTax Live for about 15-years. This is so much simpler and faster than doing taxes by hand.
Date published: 2021-02-27
Rated 2 out of 5 by from Hidden and outrageous fees for nothing Will be charged additional fees while gaining nothing from it. $40 per state for the software to carry my info from the federal return to the state. Eventually, you'll be paying a couple hundred in their fees. Not returning as a customer next year.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is easy to use and great. It walked me through the steps on what to do and made the whole experience less stressful.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to Use. User friendly product. Makes taxes simple. Would recommend it to friends and family.
Date published: 2021-02-27
Rated 5 out of 5 by from Highly Recommend TurboTax made it simple for me to keep track of my income and business expenses, and give me the highest possible refund! Highly recommend for anyone making under 40K and deciding to file taxes on their own.
Date published: 2021-02-27
Rated 5 out of 5 by from turbox tax is great Easy to use and to move around. Would recommend to others
Date published: 2021-02-27
Rated 4 out of 5 by from turbo tax is helpful turbo give me lots of option and double check my input
Date published: 2021-02-27
Rated 5 out of 5 by from Thorough and great help. We had to call twice. They called with very little wait and were efficient, kind, thorough and resolved our problem/question.
Date published: 2021-02-27
Rated 1 out of 5 by from Tried online, bought Turbo software,lots of issue Online was a mess, there was issues with the software, tried contacting help two or three times, they could not resolve the issues. Never heard back from support. Fee increased each time I needed an extra page, so much for being free to file. Bought and downloaded the software. Made a mistake on one form, took forever to find out how to delete it. Still don't think how they figured the taxes are correct. With the software, the fee dropped down to $20 to file state, way better than the $175 fee they were going to charge for the online service. Wasted way too much time having to install, reinstall, wait for updates, almost two weeks for the one form. So much for being efficient.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 1204
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax Saved My Caulk Lately, I've been feeling anxious about my caulk. However, TurboTax has made filing taxes less stressful, and seems to help maximize my deductions and credits. For this reason, my caulk was saved!
Date published: 2021-02-27
Rated 5 out of 5 by from Easy, fast and simple I have been using TurboTax Live for about 15-years. This is so much simpler and faster than doing taxes by hand.
Date published: 2021-02-27
Rated 2 out of 5 by from Hidden and outrageous fees for nothing Will be charged additional fees while gaining nothing from it. $40 per state for the software to carry my info from the federal return to the state. Eventually, you'll be paying a couple hundred in their fees. Not returning as a customer next year.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is easy to use and great. It walked me through the steps on what to do and made the whole experience less stressful.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to Use. User friendly product. Makes taxes simple. Would recommend it to friends and family.
Date published: 2021-02-27
Rated 5 out of 5 by from Highly Recommend TurboTax made it simple for me to keep track of my income and business expenses, and give me the highest possible refund! Highly recommend for anyone making under 40K and deciding to file taxes on their own.
Date published: 2021-02-27
Rated 5 out of 5 by from turbox tax is great Easy to use and to move around. Would recommend to others
Date published: 2021-02-27
Rated 4 out of 5 by from turbo tax is helpful turbo give me lots of option and double check my input
Date published: 2021-02-27
Rated 5 out of 5 by from Thorough and great help. We had to call twice. They called with very little wait and were efficient, kind, thorough and resolved our problem/question.
Date published: 2021-02-27
Rated 1 out of 5 by from Tried online, bought Turbo software,lots of issue Online was a mess, there was issues with the software, tried contacting help two or three times, they could not resolve the issues. Never heard back from support. Fee increased each time I needed an extra page, so much for being free to file. Bought and downloaded the software. Made a mistake on one form, took forever to find out how to delete it. Still don't think how they figured the taxes are correct. With the software, the fee dropped down to $20 to file state, way better than the $175 fee they were going to charge for the online service. Wasted way too much time having to install, reinstall, wait for updates, almost two weeks for the one form. So much for being efficient.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 1204