TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax 2022 It felt a little too long especially towards the end. I thought after submitting payment it would've been the last step. But was asked additional info from previous tax return. I didn't understand that part.
Date published: 2023-04-18
Rated 4 out of 5 by from Yeah, Turbo Tax It has some difficulties letting go when there are changes.
Date published: 2023-04-18
Rated 5 out of 5 by from Litonya was a superstar! I have a weird tax issue each year and I can never seem to get it right, and the people who help me are always professional and patient. Thank you to Litonya for saving me this year!
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax is good I have been using TurboTax for 15 years. The price seems a bit high for completing taxes on your own (and continues to increase yearly). I also do not like that once you have used a certain product, it is impossible to go back down and use a cheaper option. I love the self-guided flow and the big picture breakdown of income and taxes and comparison from the previous year to the current year.
Date published: 2023-04-18
Rated 5 out of 5 by from I Depend on Turbo Tax! I use Turbo Tax Service every year because the tax specialists are so friendly and patient when I have a problem. I just click on the 'Chat" box, and someone calls me right away. "Turbo Tax makes tax filing easy peasy!"
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is awesome It’s fast and easy to file my taxes with TurboTax.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Service, Excellent Guidance Quick and easy. Made hard terms seem simple and digestable. This was my first year filing as an entrepreneur and they made filing a breeze...even though it still took me 5hrs30min. I could only imagine how much longer it would've taken if I tried to do it myself
Date published: 2023-04-18
Rated 3 out of 5 by from Taxes Should be Free The process was easy. Lots of links to additional resources and expanations.
Date published: 2023-04-18
Rated 1 out of 5 by from Not so smooth this year I struggle with forms that didn't had the boxes 1099-INT and 1099-SA. The system scanned errors in W2 and bank forms 1099-INT, I got stuck in certain sections of income related to business or agriculture that I don't have based on family leave support. Form 1099-G
Date published: 2023-04-18
Rated 4 out of 5 by from It's fine I'm sure if someone had more knowledge than I do it would be a breeze.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1179
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax 2022 It felt a little too long especially towards the end. I thought after submitting payment it would've been the last step. But was asked additional info from previous tax return. I didn't understand that part.
Date published: 2023-04-18
Rated 4 out of 5 by from Yeah, Turbo Tax It has some difficulties letting go when there are changes.
Date published: 2023-04-18
Rated 5 out of 5 by from Litonya was a superstar! I have a weird tax issue each year and I can never seem to get it right, and the people who help me are always professional and patient. Thank you to Litonya for saving me this year!
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax is good I have been using TurboTax for 15 years. The price seems a bit high for completing taxes on your own (and continues to increase yearly). I also do not like that once you have used a certain product, it is impossible to go back down and use a cheaper option. I love the self-guided flow and the big picture breakdown of income and taxes and comparison from the previous year to the current year.
Date published: 2023-04-18
Rated 5 out of 5 by from I Depend on Turbo Tax! I use Turbo Tax Service every year because the tax specialists are so friendly and patient when I have a problem. I just click on the 'Chat" box, and someone calls me right away. "Turbo Tax makes tax filing easy peasy!"
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is awesome It’s fast and easy to file my taxes with TurboTax.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Service, Excellent Guidance Quick and easy. Made hard terms seem simple and digestable. This was my first year filing as an entrepreneur and they made filing a breeze...even though it still took me 5hrs30min. I could only imagine how much longer it would've taken if I tried to do it myself
Date published: 2023-04-18
Rated 3 out of 5 by from Taxes Should be Free The process was easy. Lots of links to additional resources and expanations.
Date published: 2023-04-18
Rated 1 out of 5 by from Not so smooth this year I struggle with forms that didn't had the boxes 1099-INT and 1099-SA. The system scanned errors in W2 and bank forms 1099-INT, I got stuck in certain sections of income related to business or agriculture that I don't have based on family leave support. Form 1099-G
Date published: 2023-04-18
Rated 4 out of 5 by from It's fine I'm sure if someone had more knowledge than I do it would be a breeze.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1179