TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Turbo tax was really simple. I felt comfortable with the way i was able to walk through everything, knowing someone was only a phone call away and the wait time was never more than five minutes the whole-time l was putting in information.
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo Tax is amazing! Super Easy to do! if you do have any issues they will help you anyway they can!
Date published: 2023-01-30
Rated 5 out of 5 by from TURBOTAX HELPED ME VERY GOOD CUSTOMER SERVICE AND LIVE AGENTS TO HELP YOU WITH ANY ISSUES OR PROBLEMS.
Date published: 2023-01-30
Rated 5 out of 5 by from Very easy to use! My worry is always that I'm going to miss something... But Turbo Tax makes it so easy to double and triple check everything to make sure it is right!
Date published: 2023-01-30
Rated 2 out of 5 by from Forced to upgrade, ridiculous. Easy, however, it forced me to upgrade and I do not appreciate that.
Date published: 2023-01-30
Rated 5 out of 5 by from Easy and quick everything went smoothly very user friendly. Didn't take to much time out of my day. I like That you can stop and come back and it saves your spot where you left off.
Date published: 2023-01-30
Rated 5 out of 5 by from Fast and easy Very easy and fast. Use the photo option. Everyone should use it.
Date published: 2023-01-30
Rated 5 out of 5 by from Helpful And Easy To Use Really helpful. Got stuck a couple times and they provided all the info I needed to complete my return in one sitting. Really love Turbo Tax.
Date published: 2023-01-30
Rated 5 out of 5 by from Very easy Very easy to use and understand. Was able to answer alot of questions
Date published: 2023-01-30
Rated 5 out of 5 by from I filed my own taxes! process was very simple and i feel that all of my areas of need were met.
Date published: 2023-01-30
All TurboTax® Offerings Reviews - Page 1157
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo tax was really simple. I felt comfortable with the way i was able to walk through everything, knowing someone was only a phone call away and the wait time was never more than five minutes the whole-time l was putting in information.
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo Tax is amazing! Super Easy to do! if you do have any issues they will help you anyway they can!
Date published: 2023-01-30
Rated 5 out of 5 by from TURBOTAX HELPED ME VERY GOOD CUSTOMER SERVICE AND LIVE AGENTS TO HELP YOU WITH ANY ISSUES OR PROBLEMS.
Date published: 2023-01-30
Rated 5 out of 5 by from Very easy to use! My worry is always that I'm going to miss something... But Turbo Tax makes it so easy to double and triple check everything to make sure it is right!
Date published: 2023-01-30
Rated 2 out of 5 by from Forced to upgrade, ridiculous. Easy, however, it forced me to upgrade and I do not appreciate that.
Date published: 2023-01-30
Rated 5 out of 5 by from Easy and quick everything went smoothly very user friendly. Didn't take to much time out of my day. I like That you can stop and come back and it saves your spot where you left off.
Date published: 2023-01-30
Rated 5 out of 5 by from Fast and easy Very easy and fast. Use the photo option. Everyone should use it.
Date published: 2023-01-30
Rated 5 out of 5 by from Helpful And Easy To Use Really helpful. Got stuck a couple times and they provided all the info I needed to complete my return in one sitting. Really love Turbo Tax.
Date published: 2023-01-30
Rated 5 out of 5 by from Very easy Very easy to use and understand. Was able to answer alot of questions
Date published: 2023-01-30
Rated 5 out of 5 by from I filed my own taxes! process was very simple and i feel that all of my areas of need were met.
Date published: 2023-01-30
All TurboTax® Offerings Reviews - Page 1157