TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from more cumbersome than it needs to be. much more cumbersome than it needs to be. A free return went up to $59. Next they want me to buy add on product after add on product. Spent more time declining these offers than actually completing the tax return!
Date published: 2023-04-18
Rated 2 out of 5 by from Election to expense margin interest The program makes it very hard to elect to expense investment interest expense.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is exceptional Tax live experts were very helpful so I was able to file in expedited manner
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use! Quick, thorough and easy to use. Wow, I can’t believe how easy
Date published: 2023-04-18
Rated 2 out of 5 by from Turbo Tax is horrible my return was rejected because my husband was assigned an identiy protection number and there is NOWHERE to enter that 6-digit number!!!!!!!!!!!!!! And clicking on help is a huge waste of time because it is only questions, but there is no answer to MY question.
Date published: 2023-04-18
Rated 5 out of 5 by from Gets Better Each Year I began using Turbo Tax from the CDs many years ago and found that it could save me all of the time to gather reports and forms going to a preparer, and hoping to get an appointment when I was in town. Now I just pull out the stack and pull up my online accounts and hammer away at my pace. It took me just over an hour this year in one session.
Date published: 2023-04-18
Rated 5 out of 5 by from title is just a title but i have used it for years positive i use it to do my perssonel and business taxes
Date published: 2023-04-18
Rated 3 out of 5 by from Reasonable Expectations TurboTax was mostly easy to use. However, not being able to see the actual tax forms to make changes as needed was a big disappointment.
Date published: 2023-04-18
Rated 5 out of 5 by from GREAT RESOURCE! REALLY EASY TO USE! HAVE FILED FOR MY BUSINESS FOR THE LAST THREE YEARS WITH TURBOTAX. VERY GOOD EXPERIENCE WITH THIS SERVICE
Date published: 2023-04-18
Rated 3 out of 5 by from Turbotax floored me this year! I am very disappointed that after paying so much money to use the service, I was not able to see any refund and now I even owe the Government! I cannot see the benefit to me. Some of the questions needed clarity, for example I do not know what is taxable and what is not such as the 414H pension plan.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1135
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from more cumbersome than it needs to be. much more cumbersome than it needs to be. A free return went up to $59. Next they want me to buy add on product after add on product. Spent more time declining these offers than actually completing the tax return!
Date published: 2023-04-18
Rated 2 out of 5 by from Election to expense margin interest The program makes it very hard to elect to expense investment interest expense.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is exceptional Tax live experts were very helpful so I was able to file in expedited manner
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use! Quick, thorough and easy to use. Wow, I can’t believe how easy
Date published: 2023-04-18
Rated 2 out of 5 by from Turbo Tax is horrible my return was rejected because my husband was assigned an identiy protection number and there is NOWHERE to enter that 6-digit number!!!!!!!!!!!!!! And clicking on help is a huge waste of time because it is only questions, but there is no answer to MY question.
Date published: 2023-04-18
Rated 5 out of 5 by from Gets Better Each Year I began using Turbo Tax from the CDs many years ago and found that it could save me all of the time to gather reports and forms going to a preparer, and hoping to get an appointment when I was in town. Now I just pull out the stack and pull up my online accounts and hammer away at my pace. It took me just over an hour this year in one session.
Date published: 2023-04-18
Rated 5 out of 5 by from title is just a title but i have used it for years positive i use it to do my perssonel and business taxes
Date published: 2023-04-18
Rated 3 out of 5 by from Reasonable Expectations TurboTax was mostly easy to use. However, not being able to see the actual tax forms to make changes as needed was a big disappointment.
Date published: 2023-04-18
Rated 5 out of 5 by from GREAT RESOURCE! REALLY EASY TO USE! HAVE FILED FOR MY BUSINESS FOR THE LAST THREE YEARS WITH TURBOTAX. VERY GOOD EXPERIENCE WITH THIS SERVICE
Date published: 2023-04-18
Rated 3 out of 5 by from Turbotax floored me this year! I am very disappointed that after paying so much money to use the service, I was not able to see any refund and now I even owe the Government! I cannot see the benefit to me. Some of the questions needed clarity, for example I do not know what is taxable and what is not such as the 414H pension plan.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1135