TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from great job great experience, easy.i will keep using every year
Date published: 2023-01-31
Rated 1 out of 5 by from The Full Service Technology Is terrible The only reason why I give this an average rating is because the CPA assigned was so awesome. The user platform and experience is NOTHING like self service, it is not intuitive, hard to track and an extremely frustrating point is that it will not let me advance without submitting this review - which should be optional.
Date published: 2023-01-31
Rated 5 out of 5 by from Yay' Turbotax - so easy! I have used TurboTax for 11 years. It is the best!
Date published: 2023-01-31
Rated 4 out of 5 by from Turbotax is faster then paper filing It is pretty good. It was just alittle confusing. I think maybe it was operator error. My state was renected because I put a 0 when I should have left the space blank.
Date published: 2023-01-31
Rated 5 out of 5 by from Easy Peasy Quick and confident about accuracy. I worked three jobs and everything went smoothly.
Date published: 2023-01-31
Rated 5 out of 5 by from Great & Easy to use for taxes Was my first year doing my own taxes. Had a few questions along the way and got a very fast response that answered my questions! Will most certainly be doing my taxes with turbo tax every tax season.
Date published: 2023-01-31
Rated 5 out of 5 by from Excellence Multiple year customer, wish life was this simple!
Date published: 2023-01-31
Rated 5 out of 5 by from thanks turbo easy as always, i liked that they had my employers w2 info , which made it easier thanks turbo tax
Date published: 2023-01-31
Rated 5 out of 5 by from Bianca helped me with question regarding CO Thanks for the quick help in figuring out why my CO showed a negative taxable income.
Date published: 2023-01-31
Rated 1 out of 5 by from how you going pick my pockets after i done did it why do i have to pay over 117 dollars to do my own taxs got me messed up. over haft of my refund down the drain. would not recomend
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 1129
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great job great experience, easy.i will keep using every year
Date published: 2023-01-31
Rated 1 out of 5 by from The Full Service Technology Is terrible The only reason why I give this an average rating is because the CPA assigned was so awesome. The user platform and experience is NOTHING like self service, it is not intuitive, hard to track and an extremely frustrating point is that it will not let me advance without submitting this review - which should be optional.
Date published: 2023-01-31
Rated 5 out of 5 by from Yay' Turbotax - so easy! I have used TurboTax for 11 years. It is the best!
Date published: 2023-01-31
Rated 4 out of 5 by from Turbotax is faster then paper filing It is pretty good. It was just alittle confusing. I think maybe it was operator error. My state was renected because I put a 0 when I should have left the space blank.
Date published: 2023-01-31
Rated 5 out of 5 by from Easy Peasy Quick and confident about accuracy. I worked three jobs and everything went smoothly.
Date published: 2023-01-31
Rated 5 out of 5 by from Great & Easy to use for taxes Was my first year doing my own taxes. Had a few questions along the way and got a very fast response that answered my questions! Will most certainly be doing my taxes with turbo tax every tax season.
Date published: 2023-01-31
Rated 5 out of 5 by from Excellence Multiple year customer, wish life was this simple!
Date published: 2023-01-31
Rated 5 out of 5 by from thanks turbo easy as always, i liked that they had my employers w2 info , which made it easier thanks turbo tax
Date published: 2023-01-31
Rated 5 out of 5 by from Bianca helped me with question regarding CO Thanks for the quick help in figuring out why my CO showed a negative taxable income.
Date published: 2023-01-31
Rated 1 out of 5 by from how you going pick my pockets after i done did it why do i have to pay over 117 dollars to do my own taxs got me messed up. over haft of my refund down the drain. would not recomend
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 1129