TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
katw1967 from
great job
great experience, easy.i will keep using every year
Date published: 2023-01-31
Rated 1 out of 5 by
this is annoying1 from
The Full Service Technology Is terrible
The only reason why I give this an average rating is because the CPA assigned was so awesome. The user platform and experience is NOTHING like self service, it is not intuitive, hard to track and an extremely frustrating point is that it will not let me advance without submitting this review - which should be optional.
Date published: 2023-01-31
Rated 5 out of 5 by
MJLTax from
Yay' Turbotax - so easy!
I have used TurboTax for 11 years. It is the best!
Date published: 2023-01-31
Rated 4 out of 5 by
Marcus1982 from
Turbotax is faster then paper filing
It is pretty good. It was just alittle confusing. I think maybe it was operator error. My state was renected because I put a 0 when I should have left the space blank.
Date published: 2023-01-31
Rated 5 out of 5 by
ADUB2424 from
Easy Peasy
Quick and confident about accuracy. I worked three jobs and everything went smoothly.
Date published: 2023-01-31
Rated 5 out of 5 by
CassLynn09 from
Great & Easy to use for taxes
Was my first year doing my own taxes. Had a few questions along the way and got a very fast response that answered my questions! Will most certainly be doing my taxes with turbo tax every tax season.
Date published: 2023-01-31
Rated 5 out of 5 by
Ghwrench from
Excellence
Multiple year customer, wish life was this simple!
Date published: 2023-01-31
Rated 5 out of 5 by
kona don from
thanks turbo
easy as always, i liked that they had my employers w2 info , which made it easier thanks turbo tax
Date published: 2023-01-31
Rated 5 out of 5 by
Randy Vonada from
Bianca helped me with question regarding CO
Thanks for the quick help in figuring out why my CO showed a negative taxable income.
Date published: 2023-01-31
Rated 1 out of 5 by
johnty565 from
how you going pick my pockets after i done did it
why do i have to pay over 117 dollars to do my own taxs got me messed up. over haft of my refund down the drain. would not recomend
All TurboTax® Offerings Reviews - Page 1129
Date published: 2023-01-31
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
katw1967 from
great job
great experience, easy.i will keep using every year
Date published: 2023-01-31
Rated 1 out of 5 by
this is annoying1 from
The Full Service Technology Is terrible
The only reason why I give this an average rating is because the CPA assigned was so awesome. The user platform and experience is NOTHING like self service, it is not intuitive, hard to track and an extremely frustrating point is that it will not let me advance without submitting this review - which should be optional.
Date published: 2023-01-31
Rated 5 out of 5 by
MJLTax from
Yay' Turbotax - so easy!
I have used TurboTax for 11 years. It is the best!
Date published: 2023-01-31
Rated 4 out of 5 by
Marcus1982 from
Turbotax is faster then paper filing
It is pretty good. It was just alittle confusing. I think maybe it was operator error. My state was renected because I put a 0 when I should have left the space blank.
Date published: 2023-01-31
Rated 5 out of 5 by
ADUB2424 from
Easy Peasy
Quick and confident about accuracy. I worked three jobs and everything went smoothly.
Date published: 2023-01-31
Rated 5 out of 5 by
CassLynn09 from
Great & Easy to use for taxes
Was my first year doing my own taxes. Had a few questions along the way and got a very fast response that answered my questions! Will most certainly be doing my taxes with turbo tax every tax season.
Date published: 2023-01-31
Rated 5 out of 5 by
Ghwrench from
Excellence
Multiple year customer, wish life was this simple!
Date published: 2023-01-31
Rated 5 out of 5 by
kona don from
thanks turbo
easy as always, i liked that they had my employers w2 info , which made it easier thanks turbo tax
Date published: 2023-01-31
Rated 5 out of 5 by
Randy Vonada from
Bianca helped me with question regarding CO
Thanks for the quick help in figuring out why my CO showed a negative taxable income.
Date published: 2023-01-31
Rated 1 out of 5 by
johnty565 from
how you going pick my pockets after i done did it
why do i have to pay over 117 dollars to do my own taxs got me messed up. over haft of my refund down the drain. would not recomend
All TurboTax® Offerings Reviews - Page 1129
Date published: 2023-01-31