TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Grand G from
TurboTax Gets Your Taxes Done
I was connected to the most patient, knowledgeable, understanding individuals ever. One rep stayed with me on the phone for over 2 hours and it was a Saturday. They will always be my go to team.
Date published: 2021-02-28
Rated 5 out of 5 by
xpatricio from
Easy To Use
TurbotTax has been my go-to for 6 years now. I appreciate how easy their site and app is to use.
Date published: 2021-02-28
Rated 5 out of 5 by
Moe and Mac from
easy to use and understand
Turbo tax is easy to use and follow . Excellent product
Date published: 2021-02-28
Rated 5 out of 5 by
lnd1230 from
love turbo tax
easy and fast even to talk to someone. Jackie.l helped me so much talked me through anything i needed help with
Date published: 2021-02-28
Rated 3 out of 5 by
CLS2021 from
Turbo Tax is a pain!
Had to refile several times due to the "incorrect" AGI from 2019, but the reality is, it isn't-did taxes here last year!!! System wouldn't allow a change in filing, after cycling through system 4 times, wasting half a day, state finally was able to be printed out. SMH!! And where's customer service??!! No number, if you have no specific background in taxes, you maybe lost. Paid for a service, state/federal filings and not able to e-file state, refunds?! Nope! SMH! Have done taxes online with a program for 11 years, have the experience/background!!
Date published: 2021-02-28
Rated 5 out of 5 by
lynne51 from
Always Easy & Accurate
I have been using Turbo Tax for at least 15 years and it has never failed to be easy & accurate
Date published: 2021-02-28
Rated 5 out of 5 by
dwpjm from
great experience
It is great how they walk you through the tax form and ask pertinent questions.
Date published: 2021-02-28
Rated 4 out of 5 by
Page1 from
good
i like filing with turbo tax i will let other know how please thy will be using your service thanks
Date published: 2021-02-28
Rated 5 out of 5 by
YaboyLuis from
It's the only tax service I will ever use
Never fails on me and is so easy to use and straightforward.
Date published: 2021-02-28
Rated 3 out of 5 by
Tax2020Feb from
Live was great, the forms no so much!
Ida was wonderful and tried to help. We were trying to fix a problem for 2 hours! We finally came up with a "solution". Hopefully it is ok!
All TurboTax® Offerings Reviews - Page 1122
Date published: 2021-02-28
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Grand G from
TurboTax Gets Your Taxes Done
I was connected to the most patient, knowledgeable, understanding individuals ever. One rep stayed with me on the phone for over 2 hours and it was a Saturday. They will always be my go to team.
Date published: 2021-02-28
Rated 5 out of 5 by
xpatricio from
Easy To Use
TurbotTax has been my go-to for 6 years now. I appreciate how easy their site and app is to use.
Date published: 2021-02-28
Rated 5 out of 5 by
Moe and Mac from
easy to use and understand
Turbo tax is easy to use and follow . Excellent product
Date published: 2021-02-28
Rated 5 out of 5 by
lnd1230 from
love turbo tax
easy and fast even to talk to someone. Jackie.l helped me so much talked me through anything i needed help with
Date published: 2021-02-28
Rated 3 out of 5 by
CLS2021 from
Turbo Tax is a pain!
Had to refile several times due to the "incorrect" AGI from 2019, but the reality is, it isn't-did taxes here last year!!! System wouldn't allow a change in filing, after cycling through system 4 times, wasting half a day, state finally was able to be printed out. SMH!! And where's customer service??!! No number, if you have no specific background in taxes, you maybe lost. Paid for a service, state/federal filings and not able to e-file state, refunds?! Nope! SMH! Have done taxes online with a program for 11 years, have the experience/background!!
Date published: 2021-02-28
Rated 5 out of 5 by
lynne51 from
Always Easy & Accurate
I have been using Turbo Tax for at least 15 years and it has never failed to be easy & accurate
Date published: 2021-02-28
Rated 5 out of 5 by
dwpjm from
great experience
It is great how they walk you through the tax form and ask pertinent questions.
Date published: 2021-02-28
Rated 4 out of 5 by
Page1 from
good
i like filing with turbo tax i will let other know how please thy will be using your service thanks
Date published: 2021-02-28
Rated 5 out of 5 by
YaboyLuis from
It's the only tax service I will ever use
Never fails on me and is so easy to use and straightforward.
Date published: 2021-02-28
Rated 3 out of 5 by
Tax2020Feb from
Live was great, the forms no so much!
Ida was wonderful and tried to help. We were trying to fix a problem for 2 hours! We finally came up with a "solution". Hopefully it is ok!
All TurboTax® Offerings Reviews - Page 1122
Date published: 2021-02-28