TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax Gets Your Taxes Done I was connected to the most patient, knowledgeable, understanding individuals ever. One rep stayed with me on the phone for over 2 hours and it was a Saturday. They will always be my go to team.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy To Use TurbotTax has been my go-to for 6 years now. I appreciate how easy their site and app is to use.
Date published: 2021-02-28
Rated 5 out of 5 by from easy to use and understand Turbo tax is easy to use and follow . Excellent product
Date published: 2021-02-28
Rated 5 out of 5 by from love turbo tax easy and fast even to talk to someone. Jackie.l helped me so much talked me through anything i needed help with
Date published: 2021-02-28
Rated 3 out of 5 by from Turbo Tax is a pain! Had to refile several times due to the "incorrect" AGI from 2019, but the reality is, it isn't-did taxes here last year!!! System wouldn't allow a change in filing, after cycling through system 4 times, wasting half a day, state finally was able to be printed out. SMH!! And where's customer service??!! No number, if you have no specific background in taxes, you maybe lost. Paid for a service, state/federal filings and not able to e-file state, refunds?! Nope! SMH! Have done taxes online with a program for 11 years, have the experience/background!!
Date published: 2021-02-28
Rated 5 out of 5 by from Always Easy & Accurate I have been using Turbo Tax for at least 15 years and it has never failed to be easy & accurate
Date published: 2021-02-28
Rated 5 out of 5 by from great experience It is great how they walk you through the tax form and ask pertinent questions.
Date published: 2021-02-28
Rated 4 out of 5 by from good i like filing with turbo tax i will let other know how please thy will be using your service thanks
Date published: 2021-02-28
Rated 5 out of 5 by from It's the only tax service I will ever use Never fails on me and is so easy to use and straightforward.
Date published: 2021-02-28
Rated 3 out of 5 by from Live was great, the forms no so much! Ida was wonderful and tried to help. We were trying to fix a problem for 2 hours! We finally came up with a "solution". Hopefully it is ok!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1122
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax Gets Your Taxes Done I was connected to the most patient, knowledgeable, understanding individuals ever. One rep stayed with me on the phone for over 2 hours and it was a Saturday. They will always be my go to team.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy To Use TurbotTax has been my go-to for 6 years now. I appreciate how easy their site and app is to use.
Date published: 2021-02-28
Rated 5 out of 5 by from easy to use and understand Turbo tax is easy to use and follow . Excellent product
Date published: 2021-02-28
Rated 5 out of 5 by from love turbo tax easy and fast even to talk to someone. Jackie.l helped me so much talked me through anything i needed help with
Date published: 2021-02-28
Rated 3 out of 5 by from Turbo Tax is a pain! Had to refile several times due to the "incorrect" AGI from 2019, but the reality is, it isn't-did taxes here last year!!! System wouldn't allow a change in filing, after cycling through system 4 times, wasting half a day, state finally was able to be printed out. SMH!! And where's customer service??!! No number, if you have no specific background in taxes, you maybe lost. Paid for a service, state/federal filings and not able to e-file state, refunds?! Nope! SMH! Have done taxes online with a program for 11 years, have the experience/background!!
Date published: 2021-02-28
Rated 5 out of 5 by from Always Easy & Accurate I have been using Turbo Tax for at least 15 years and it has never failed to be easy & accurate
Date published: 2021-02-28
Rated 5 out of 5 by from great experience It is great how they walk you through the tax form and ask pertinent questions.
Date published: 2021-02-28
Rated 4 out of 5 by from good i like filing with turbo tax i will let other know how please thy will be using your service thanks
Date published: 2021-02-28
Rated 5 out of 5 by from It's the only tax service I will ever use Never fails on me and is so easy to use and straightforward.
Date published: 2021-02-28
Rated 3 out of 5 by from Live was great, the forms no so much! Ida was wonderful and tried to help. We were trying to fix a problem for 2 hours! We finally came up with a "solution". Hopefully it is ok!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1122