TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very easy to use!! I love using turbotax. Before I would have used a tax preparation place now it's so simple to do it myself.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy to use! Happy to get taxes done with ease! Had to file two state returns as I moved. It all worked out.
Date published: 2021-02-26
Rated 3 out of 5 by from Turbo Tax I was not wild about the "Convenience Fee" for credit card payment of taxes. The $134 it would have cost me is more than "convenience"
Date published: 2021-02-26
Rated 4 out of 5 by from please remove the xtra $30 for form I did not use Worked well. I did not end up using form 1041 K1 but still pain an xtra $30 can I get a refund for that?
Date published: 2021-02-26
Rated 5 out of 5 by from AMAZING Easy to use for filing taxes. Mostly recommended!!
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is great! My experience with turbo tax was great and i would recommend it to more individuals friends and family.
Date published: 2021-02-26
Rated 1 out of 5 by from Very Poor Online Program I've used the CD version since 2007 but went to the online in 2020 and 2021 The CD version was fine, worked well. The online was very prone to hangups, stoppage, couldn't delete unneeded schedules and more. Don't use the online version, CD only!
Date published: 2021-02-26
Rated 5 out of 5 by from hey I am currently a student, 3rd year in college, and I would like to recommend using TurboTax to any student out there!
Date published: 2021-02-26
Rated 2 out of 5 by from Your support is less than expected. I had two issues with this year's return that I was looking for assurance that I could continue and in both cases the agent was not able to access my desktop to demonstrate the concern. The process, evidently, would only work for individuals preparing their returns on-line. Sorry, I was very disappointed. I did confirm that the second issue did not carry totals through on the step-by-step but affected the final return. That was my concern.
Date published: 2021-02-26
Rated 5 out of 5 by from Makes Tax Returns Fast & Easy Love using Turbotax, they make the process easy and efficient!
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 1051
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very easy to use!! I love using turbotax. Before I would have used a tax preparation place now it's so simple to do it myself.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy to use! Happy to get taxes done with ease! Had to file two state returns as I moved. It all worked out.
Date published: 2021-02-26
Rated 3 out of 5 by from Turbo Tax I was not wild about the "Convenience Fee" for credit card payment of taxes. The $134 it would have cost me is more than "convenience"
Date published: 2021-02-26
Rated 4 out of 5 by from please remove the xtra $30 for form I did not use Worked well. I did not end up using form 1041 K1 but still pain an xtra $30 can I get a refund for that?
Date published: 2021-02-26
Rated 5 out of 5 by from AMAZING Easy to use for filing taxes. Mostly recommended!!
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is great! My experience with turbo tax was great and i would recommend it to more individuals friends and family.
Date published: 2021-02-26
Rated 1 out of 5 by from Very Poor Online Program I've used the CD version since 2007 but went to the online in 2020 and 2021 The CD version was fine, worked well. The online was very prone to hangups, stoppage, couldn't delete unneeded schedules and more. Don't use the online version, CD only!
Date published: 2021-02-26
Rated 5 out of 5 by from hey I am currently a student, 3rd year in college, and I would like to recommend using TurboTax to any student out there!
Date published: 2021-02-26
Rated 2 out of 5 by from Your support is less than expected. I had two issues with this year's return that I was looking for assurance that I could continue and in both cases the agent was not able to access my desktop to demonstrate the concern. The process, evidently, would only work for individuals preparing their returns on-line. Sorry, I was very disappointed. I did confirm that the second issue did not carry totals through on the step-by-step but affected the final return. That was my concern.
Date published: 2021-02-26
Rated 5 out of 5 by from Makes Tax Returns Fast & Easy Love using Turbotax, they make the process easy and efficient!
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 1051