TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Great minus the Transmission Issues I love the easy process, I can line everything out and it's ready to go. My only complaint is it took a solid month of checking regularly to transmit my taxes. I would have had this process done awhile ago, but it kept telling me it couldn't transmit. Aside from that, it made doing my first year of small business taxes very easy.
Date published: 2021-02-28
Rated 5 out of 5 by from Love how easy it is Quick and easy. Explains everything that I had additional questions to.
Date published: 2021-02-28
Rated 5 out of 5 by from Using for years, and now my husband's on board! I have been using TT for years, and I got married in 2020. My husband had done his filing by paper/mail in via USPS all his life. Now he is hooked on TT. He said, "That was fast. And doing it by paper would have not gotten us the same return. We are getting more with TT". IT'S JUST TOO EASY TO NOT USE IT!
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is easy Its easy enough for me to use. I know we have to pay to do our own taxes, but we are learning at the same time.
Date published: 2021-02-28
Rated 5 out of 5 by from Great Turbo Tax Very Helpful will use again. Easy questions to answe
Date published: 2021-02-28
Rated 5 out of 5 by from PRETTY EASY SUPER EASY TO FILE ON YOUR OWN very self explanatory, so reccomend
Date published: 2021-02-28
Rated 5 out of 5 by from genial muy rapido y fasil enverdad muy bueno para usar y ademas es gratis
Date published: 2021-02-28
Rated 5 out of 5 by from Love Turbo Tax I use to pay hundreds at HR Block to do my taxes, not anymore. I’ve use Turbo tax for the last three years and I’m never disappointed. Anyone can do it. I’ll be back next year
Date published: 2021-02-28
Rated 4 out of 5 by from Great Customer Service Patrick did an outstanding job in figuring out the problem and getting it resolved. He was very diligent and patient throughout the call. TurboTax should be proud to have an exceptional individual like Patrick who takes great care and excellent service in helping people resolve their tax problems.
Date published: 2021-02-28
Rated 4 out of 5 by from all agents really try hard to answer all your ques spoke with four different experts who did their best.The main problem was schedule E federal. The instructions are very bad and extremely hard to edit when needed
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1021
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Great minus the Transmission Issues I love the easy process, I can line everything out and it's ready to go. My only complaint is it took a solid month of checking regularly to transmit my taxes. I would have had this process done awhile ago, but it kept telling me it couldn't transmit. Aside from that, it made doing my first year of small business taxes very easy.
Date published: 2021-02-28
Rated 5 out of 5 by from Love how easy it is Quick and easy. Explains everything that I had additional questions to.
Date published: 2021-02-28
Rated 5 out of 5 by from Using for years, and now my husband's on board! I have been using TT for years, and I got married in 2020. My husband had done his filing by paper/mail in via USPS all his life. Now he is hooked on TT. He said, "That was fast. And doing it by paper would have not gotten us the same return. We are getting more with TT". IT'S JUST TOO EASY TO NOT USE IT!
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is easy Its easy enough for me to use. I know we have to pay to do our own taxes, but we are learning at the same time.
Date published: 2021-02-28
Rated 5 out of 5 by from Great Turbo Tax Very Helpful will use again. Easy questions to answe
Date published: 2021-02-28
Rated 5 out of 5 by from PRETTY EASY SUPER EASY TO FILE ON YOUR OWN very self explanatory, so reccomend
Date published: 2021-02-28
Rated 5 out of 5 by from genial muy rapido y fasil enverdad muy bueno para usar y ademas es gratis
Date published: 2021-02-28
Rated 5 out of 5 by from Love Turbo Tax I use to pay hundreds at HR Block to do my taxes, not anymore. I’ve use Turbo tax for the last three years and I’m never disappointed. Anyone can do it. I’ll be back next year
Date published: 2021-02-28
Rated 4 out of 5 by from Great Customer Service Patrick did an outstanding job in figuring out the problem and getting it resolved. He was very diligent and patient throughout the call. TurboTax should be proud to have an exceptional individual like Patrick who takes great care and excellent service in helping people resolve their tax problems.
Date published: 2021-02-28
Rated 4 out of 5 by from all agents really try hard to answer all your ques spoke with four different experts who did their best.The main problem was schedule E federal. The instructions are very bad and extremely hard to edit when needed
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1021