TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Reasonably good. Less user friendly than Deluxe TT Needs more links to IRS forms for each entry. I had added and removed generation skipping beneficiaries to a trust filing but the answer to the page 3 question on Form 1041 did not change back to 'No' until I edited the other beneficiaries a third time. I think there is a little bug.
Date published: 2021-06-17
Rated 5 out of 5 by from Very easy & you can pick up where you left off Very easy to work with the application and it prompts you for anything missing, or your next task to do. Great program!
Date published: 2021-06-17
Rated 3 out of 5 by from Average Last two years have been hard to process online account rejected!
Date published: 2021-06-17
Rated 3 out of 5 by from its easy turbo-tax, it is easy to use but easier to mess up.
Date published: 2021-06-17
Rated 3 out of 5 by from TurboTax is pretty good for Federal, but not State Federal works pretty well. AZ Tax Credit Worksheets are not user friendly and they end up carrying over the information incorrectly. Also, when partial tax credit is used, the way it chooses which credit to post is not correct. Also, the charity name in Step by Step already asks for the code, then the review pops up that we need to enter the code in the next column. Maybe you need to hire someone from Arizona to advise you on how it should work!
Date published: 2021-06-17
Rated 5 out of 5 by from Awesome experience My tax expert, Suan, was just amazing. She was very professional, thorough and friendly. I consider myself lucky to have gotten her to help me. Highly recommend Suan and full service.
Date published: 2021-06-17
Rated 5 out of 5 by from TurboTax is cool It was very helpful and I enjoyed it. I love it a lot well done
Date published: 2021-06-17
Rated 4 out of 5 by from TurboTax is great. I have been using TurboTax for years and it has always delivered excellent results.
Date published: 2021-06-17
Rated 5 out of 5 by from Awesome Good experience everyone help me out too I recommend to others turbo tax
Date published: 2021-06-17
Rated 4 out of 5 by from Pretty good Product , Once upon a time. As a 20 + year user I rely on this service. Mostly it has been awsome because it allowed me to dispense with paid preparers. Now I am not so sure. I had a couple of years when I tried some alternative investments like Oil and gas, and penny stocks, and pre-IPOs . I should have paid a preparer. The program got caught in a do loop when it checked for errors, and I had to enter an override to complete it. Very frustrating, but probably not very common, so I blame myself more than TurboTax.
Date published: 2021-06-17
All TurboTax® Offerings Reviews - Page 980
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Reasonably good. Less user friendly than Deluxe TT Needs more links to IRS forms for each entry. I had added and removed generation skipping beneficiaries to a trust filing but the answer to the page 3 question on Form 1041 did not change back to 'No' until I edited the other beneficiaries a third time. I think there is a little bug.
Date published: 2021-06-17
Rated 5 out of 5 by from Very easy & you can pick up where you left off Very easy to work with the application and it prompts you for anything missing, or your next task to do. Great program!
Date published: 2021-06-17
Rated 3 out of 5 by from Average Last two years have been hard to process online account rejected!
Date published: 2021-06-17
Rated 3 out of 5 by from its easy turbo-tax, it is easy to use but easier to mess up.
Date published: 2021-06-17
Rated 3 out of 5 by from TurboTax is pretty good for Federal, but not State Federal works pretty well. AZ Tax Credit Worksheets are not user friendly and they end up carrying over the information incorrectly. Also, when partial tax credit is used, the way it chooses which credit to post is not correct. Also, the charity name in Step by Step already asks for the code, then the review pops up that we need to enter the code in the next column. Maybe you need to hire someone from Arizona to advise you on how it should work!
Date published: 2021-06-17
Rated 5 out of 5 by from Awesome experience My tax expert, Suan, was just amazing. She was very professional, thorough and friendly. I consider myself lucky to have gotten her to help me. Highly recommend Suan and full service.
Date published: 2021-06-17
Rated 5 out of 5 by from TurboTax is cool It was very helpful and I enjoyed it. I love it a lot well done
Date published: 2021-06-17
Rated 4 out of 5 by from TurboTax is great. I have been using TurboTax for years and it has always delivered excellent results.
Date published: 2021-06-17
Rated 5 out of 5 by from Awesome Good experience everyone help me out too I recommend to others turbo tax
Date published: 2021-06-17
Rated 4 out of 5 by from Pretty good Product , Once upon a time. As a 20 + year user I rely on this service. Mostly it has been awsome because it allowed me to dispense with paid preparers. Now I am not so sure. I had a couple of years when I tried some alternative investments like Oil and gas, and penny stocks, and pre-IPOs . I should have paid a preparer. The program got caught in a do loop when it checked for errors, and I had to enter an override to complete it. Very frustrating, but probably not very common, so I blame myself more than TurboTax.
Date published: 2021-06-17
All TurboTax® Offerings Reviews - Page 980