TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from SO EASY!!!! WAY BETTER THEN H & R BLOCK I WAS ON LINE FOR 4 HRS AND STILL NEVER GOT TO FILE
Date published: 2021-02-22
Rated 5 out of 5 by from Customer service. Michael helped us through our questions. Great customer service.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is easy to navigate and use. Turbo Tax is easy to navigate and use. Thank You for a great product
Date published: 2021-02-22
Rated 5 out of 5 by from Pretty Good Good Stuff while doing my taxes, great job fun time
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax Makes it Easy to Prepare & File I've used Turbo Tax for several years. Each year it becomes easier and easier to prepare and file a tax return
Date published: 2021-02-22
Rated 1 out of 5 by from Ate up my $40 Severe Glitch! I filed the returns to the end, pressed transmit after the federal and state has been checked through by the deluxe version of the turbotax. Also at this point i have paid for the deluxe already. An error message shows up saying i need to review something under state, so I went back to do it. When i go back to the end to file again, its asking me to pay up again before i can file. I checked with the bank and money has been deducted! I called customer support, took 45 minutes of verifying and hold. "Sorry sir please hold while we verify" "sorry please hold i'm need to ask the manager" "okay please hold i will verify your refund" and even "PLEASE HOLD WHILE I VERIFY THE EMAIL TO YOU FOR THE REFUND", then hangs up on me. The end, no email received.
Date published: 2021-02-22
Rated 2 out of 5 by from Extraction from Robinhood does not work smoothly. Extraction from Robinhood does not work smoothly. Needs a lot of manual input and corrections
Date published: 2021-02-22
Rated 5 out of 5 by from Registered Nurse TurboTax is an excellent solution for non-accounting professionals, it guides me in a friendly manner, I have options to hire additional services that in case of an audit will provide me with advice and help to respond to my obligations.
Date published: 2021-02-22
Rated 5 out of 5 by from Quick, efficient, on my time schedule Have used and loved it for years. Easy to fill out
Date published: 2021-02-22
Rated 5 out of 5 by from Great help from pros and very quick! Very thorough! Was helpful with all my questions and had the answers!
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 972
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from SO EASY!!!! WAY BETTER THEN H & R BLOCK I WAS ON LINE FOR 4 HRS AND STILL NEVER GOT TO FILE
Date published: 2021-02-22
Rated 5 out of 5 by from Customer service. Michael helped us through our questions. Great customer service.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is easy to navigate and use. Turbo Tax is easy to navigate and use. Thank You for a great product
Date published: 2021-02-22
Rated 5 out of 5 by from Pretty Good Good Stuff while doing my taxes, great job fun time
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax Makes it Easy to Prepare & File I've used Turbo Tax for several years. Each year it becomes easier and easier to prepare and file a tax return
Date published: 2021-02-22
Rated 1 out of 5 by from Ate up my $40 Severe Glitch! I filed the returns to the end, pressed transmit after the federal and state has been checked through by the deluxe version of the turbotax. Also at this point i have paid for the deluxe already. An error message shows up saying i need to review something under state, so I went back to do it. When i go back to the end to file again, its asking me to pay up again before i can file. I checked with the bank and money has been deducted! I called customer support, took 45 minutes of verifying and hold. "Sorry sir please hold while we verify" "sorry please hold i'm need to ask the manager" "okay please hold i will verify your refund" and even "PLEASE HOLD WHILE I VERIFY THE EMAIL TO YOU FOR THE REFUND", then hangs up on me. The end, no email received.
Date published: 2021-02-22
Rated 2 out of 5 by from Extraction from Robinhood does not work smoothly. Extraction from Robinhood does not work smoothly. Needs a lot of manual input and corrections
Date published: 2021-02-22
Rated 5 out of 5 by from Registered Nurse TurboTax is an excellent solution for non-accounting professionals, it guides me in a friendly manner, I have options to hire additional services that in case of an audit will provide me with advice and help to respond to my obligations.
Date published: 2021-02-22
Rated 5 out of 5 by from Quick, efficient, on my time schedule Have used and loved it for years. Easy to fill out
Date published: 2021-02-22
Rated 5 out of 5 by from Great help from pros and very quick! Very thorough! Was helpful with all my questions and had the answers!
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 972