TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from excellent Everything went well i like it and love how turbo tax explain and help me to do stuff
Date published: 2021-03-14
Rated 1 out of 5 by from Broken Software and Zero Support I have been using Turbo Tax for years and this is my last year using this produce. My return has been rejected 12 times by the IRS for a AGI error. I have spoken to the IRS I have a Hard copy on my return from them with the correct AGI and still the turbo tax program failed to transmit it. The ONLY reason I Bought Turbo Tax was to e file Fix this mess of a program or refund my money
Date published: 2021-03-14
Rated 5 out of 5 by from Great experience Appreciate the product. Biger fonts will help old people. Thank you.
Date published: 2021-03-14
Rated 1 out of 5 by from Much more complicated than necessary I am retired and receive Social Security and 1099-R income. Each 1099-R asks lots of questions in addition to the required numbers. When I go back the next day to review and make sure I entered the numbers correctly I get all the same extra questions. Also, this year where the RMD is not required it still asks all the RMD questions and forces me to answer them. My state return in Massachusetts does not handle tax exempt pensions correctly. I had to manually these numbers and it was told it was no longer eligible to be e-filed. Then when I got to the filing a paper return process it was aimed at e-filing and never gave me the option to actually print for e-filing -- just a preview copy. All this and I had to pay extra for the state and extra to e-file the state. It sould be much more user friendly.
Date published: 2021-03-14
Rated 5 out of 5 by from Great Product Very easy to use. Love the "learn more" links for when you need more detail about a question.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbotax was very good I had a great experience with Turbo Tax. I had to get help from Katherine and she was wonderful.
Date published: 2021-03-14
Rated 5 out of 5 by from Got me my refund Everything I expected from TurboTax, they got me my max refund
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax Got The Job Done!! Turbo tax was very simple and easy to use, it has great information on the confusing topics and just makes the whole experience of filing very simple and easy to accomplish
Date published: 2021-03-14
Rated 5 out of 5 by from Excellent customer service!!! I appreciate the help, and quick feedback! I will definitely be using TurboTax next year!
Date published: 2021-03-14
Rated 4 out of 5 by from A Good Experience Questions were clear and direct, but explanations needed more information. Overall, it is a useful tool that I will utilize again.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6389
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from excellent Everything went well i like it and love how turbo tax explain and help me to do stuff
Date published: 2021-03-14
Rated 1 out of 5 by from Broken Software and Zero Support I have been using Turbo Tax for years and this is my last year using this produce. My return has been rejected 12 times by the IRS for a AGI error. I have spoken to the IRS I have a Hard copy on my return from them with the correct AGI and still the turbo tax program failed to transmit it. The ONLY reason I Bought Turbo Tax was to e file Fix this mess of a program or refund my money
Date published: 2021-03-14
Rated 5 out of 5 by from Great experience Appreciate the product. Biger fonts will help old people. Thank you.
Date published: 2021-03-14
Rated 1 out of 5 by from Much more complicated than necessary I am retired and receive Social Security and 1099-R income. Each 1099-R asks lots of questions in addition to the required numbers. When I go back the next day to review and make sure I entered the numbers correctly I get all the same extra questions. Also, this year where the RMD is not required it still asks all the RMD questions and forces me to answer them. My state return in Massachusetts does not handle tax exempt pensions correctly. I had to manually these numbers and it was told it was no longer eligible to be e-filed. Then when I got to the filing a paper return process it was aimed at e-filing and never gave me the option to actually print for e-filing -- just a preview copy. All this and I had to pay extra for the state and extra to e-file the state. It sould be much more user friendly.
Date published: 2021-03-14
Rated 5 out of 5 by from Great Product Very easy to use. Love the "learn more" links for when you need more detail about a question.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbotax was very good I had a great experience with Turbo Tax. I had to get help from Katherine and she was wonderful.
Date published: 2021-03-14
Rated 5 out of 5 by from Got me my refund Everything I expected from TurboTax, they got me my max refund
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax Got The Job Done!! Turbo tax was very simple and easy to use, it has great information on the confusing topics and just makes the whole experience of filing very simple and easy to accomplish
Date published: 2021-03-14
Rated 5 out of 5 by from Excellent customer service!!! I appreciate the help, and quick feedback! I will definitely be using TurboTax next year!
Date published: 2021-03-14
Rated 4 out of 5 by from A Good Experience Questions were clear and direct, but explanations needed more information. Overall, it is a useful tool that I will utilize again.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6389