TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TURBOTAX IS THE ONLY THING I'LL EVER USE!!!! TurboTax has made filing taxes so unbelievably easy and stress-free!
Date published: 2021-05-17
Rated 5 out of 5 by from My Turbo Tax Live expert was great! She saw what the problem was and didn't know the answer right away. She checked a couple of things that were specific to my state and then found the answer for me! She guided me through what needed to be done and was pleasant throughout our conversation.
Date published: 2021-05-17
Rated 3 out of 5 by from TurboTax needs improvement Some of your questions are very confusing and the hint you give to answer, it is difficult to understand
Date published: 2021-05-17
Rated 5 out of 5 by from the best good fast easy and the only tax software i ever use
Date published: 2021-05-17
Rated 1 out of 5 by from Turbo Tax Failed Me - first issue ever I have used Turbo Tax for years with no issues, this year was very frustrating. While the federal e file went through, the state one would not allow me to pay for the efile. It sent me in circles suggesting I call a number that took me to a machine that would text me the FAQ's. The chat feature was also a complete joke on the website. I know this was not user error since I have never had an issue before. I also tried the refund payment way which was an additional $40 and that also said it was not able to complete at this time. Lesson learned, don't wait till the last day to file, but fortunately I still have time to take it to the post office.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is awesome and was too easy to use I am going to file my taxes with them again and again
Date published: 2021-05-17
Rated 5 out of 5 by from Great Software Very easy to use and follow , walks you through every option
Date published: 2021-05-17
Rated 3 out of 5 by from Why was I charged for premier? As I was preparing my taxes I kept declining the advanced turbo tax so that I just paid for the standard. When I entered my credit card info the total price did not show until it was already charged to my card
Date published: 2021-05-17
Rated 1 out of 5 by from Why do I have to prove my identity 5 times? Why do I have to prove my identity 5 times? Please send more help.
Date published: 2021-05-17
Rated 5 out of 5 by from Military Easy to follow. Would use it again and recommend to a friend. Great
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 627
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TURBOTAX IS THE ONLY THING I'LL EVER USE!!!! TurboTax has made filing taxes so unbelievably easy and stress-free!
Date published: 2021-05-17
Rated 5 out of 5 by from My Turbo Tax Live expert was great! She saw what the problem was and didn't know the answer right away. She checked a couple of things that were specific to my state and then found the answer for me! She guided me through what needed to be done and was pleasant throughout our conversation.
Date published: 2021-05-17
Rated 3 out of 5 by from TurboTax needs improvement Some of your questions are very confusing and the hint you give to answer, it is difficult to understand
Date published: 2021-05-17
Rated 5 out of 5 by from the best good fast easy and the only tax software i ever use
Date published: 2021-05-17
Rated 1 out of 5 by from Turbo Tax Failed Me - first issue ever I have used Turbo Tax for years with no issues, this year was very frustrating. While the federal e file went through, the state one would not allow me to pay for the efile. It sent me in circles suggesting I call a number that took me to a machine that would text me the FAQ's. The chat feature was also a complete joke on the website. I know this was not user error since I have never had an issue before. I also tried the refund payment way which was an additional $40 and that also said it was not able to complete at this time. Lesson learned, don't wait till the last day to file, but fortunately I still have time to take it to the post office.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is awesome and was too easy to use I am going to file my taxes with them again and again
Date published: 2021-05-17
Rated 5 out of 5 by from Great Software Very easy to use and follow , walks you through every option
Date published: 2021-05-17
Rated 3 out of 5 by from Why was I charged for premier? As I was preparing my taxes I kept declining the advanced turbo tax so that I just paid for the standard. When I entered my credit card info the total price did not show until it was already charged to my card
Date published: 2021-05-17
Rated 1 out of 5 by from Why do I have to prove my identity 5 times? Why do I have to prove my identity 5 times? Please send more help.
Date published: 2021-05-17
Rated 5 out of 5 by from Military Easy to follow. Would use it again and recommend to a friend. Great
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 627