TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Easy to use I gave a four and not a 5 because i lack a frame of reference. It's easy to use, and cheaper than going to HR block and way more convenient
Date published: 2021-03-19
Rated 1 out of 5 by from Used to be good I used to love doing my taxes through this site but now I feel like I'm being charged for basic things as well as being charged an extra $40? for what? I'm using someone else next year, ya'll lost me.
Date published: 2021-03-19
Rated 5 out of 5 by from Overall - a great experience and easy to use Tax expert, Travis, was very helpful, easy to work with and professional. Chat help was efficient and helpful too. Easy to find answers, to go back and access previously answered questions. TurboTax made it easy.
Date published: 2021-03-19
Rated 5 out of 5 by from Never done my own taxes; this was GREAT EXPERIENCE I'm 27 and I haven't done my own taxes before - I don't know what other company makes it more complicated than this or not, but if it's not as simple as this, then they're ALL doing it wrong. THANK YOU TURBO TAX.
Date published: 2021-03-19
Rated 5 out of 5 by from The expert help was fantastic I had trouble transmitting my returns and talked to an agent named Jeffrey. He was very patient and so helpful! I finally had to transmit from my iPhone instead of my laptop. I was very frustrated and he helped me so I could file my taxes. You need more agents like him!
Date published: 2021-03-19
Rated 5 out of 5 by from TurboTax is awesome! Always a great experience and like the explanations given when have questions & need more info. Like the updated user interface...i.e. BIG button Yes,,, or No... then drops down to next question.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax home and business The platform is a God Sent. Simple, to the point, covers all the bases and for those of us challenged by technology to certain degrees, it is great. Thank you,.
Date published: 2021-03-19
Rated 5 out of 5 by from Very easy to use With all of the variants for 2020, I was a little hesitant to do my taxes on Turbo Tax, but I thought I'd try. It was still pretty easy. Very clear instructions.
Date published: 2021-03-19
Rated 5 out of 5 by from TurboTax is Awesome! TurboTax Online Free Edition is so easy to use and its free, free, free, free, free!
Date published: 2021-03-19
Rated 4 out of 5 by from OK Some terms may not be understood fully unless you look it up ofcourse
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5803
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Easy to use I gave a four and not a 5 because i lack a frame of reference. It's easy to use, and cheaper than going to HR block and way more convenient
Date published: 2021-03-19
Rated 1 out of 5 by from Used to be good I used to love doing my taxes through this site but now I feel like I'm being charged for basic things as well as being charged an extra $40? for what? I'm using someone else next year, ya'll lost me.
Date published: 2021-03-19
Rated 5 out of 5 by from Overall - a great experience and easy to use Tax expert, Travis, was very helpful, easy to work with and professional. Chat help was efficient and helpful too. Easy to find answers, to go back and access previously answered questions. TurboTax made it easy.
Date published: 2021-03-19
Rated 5 out of 5 by from Never done my own taxes; this was GREAT EXPERIENCE I'm 27 and I haven't done my own taxes before - I don't know what other company makes it more complicated than this or not, but if it's not as simple as this, then they're ALL doing it wrong. THANK YOU TURBO TAX.
Date published: 2021-03-19
Rated 5 out of 5 by from The expert help was fantastic I had trouble transmitting my returns and talked to an agent named Jeffrey. He was very patient and so helpful! I finally had to transmit from my iPhone instead of my laptop. I was very frustrated and he helped me so I could file my taxes. You need more agents like him!
Date published: 2021-03-19
Rated 5 out of 5 by from TurboTax is awesome! Always a great experience and like the explanations given when have questions & need more info. Like the updated user interface...i.e. BIG button Yes,,, or No... then drops down to next question.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax home and business The platform is a God Sent. Simple, to the point, covers all the bases and for those of us challenged by technology to certain degrees, it is great. Thank you,.
Date published: 2021-03-19
Rated 5 out of 5 by from Very easy to use With all of the variants for 2020, I was a little hesitant to do my taxes on Turbo Tax, but I thought I'd try. It was still pretty easy. Very clear instructions.
Date published: 2021-03-19
Rated 5 out of 5 by from TurboTax is Awesome! TurboTax Online Free Edition is so easy to use and its free, free, free, free, free!
Date published: 2021-03-19
Rated 4 out of 5 by from OK Some terms may not be understood fully unless you look it up ofcourse
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5803