TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Valarie was wonderful I loved the live experience. No more bank and forth!
Date published: 2022-05-24
Rated 5 out of 5 by from VERY EASY TO USE This is the 3rd year that I have used Turbo Tax and it gets easier to use every time. I appreciate that I get live customer service from an experienced CPA at no additional cost.
Date published: 2022-05-24
Rated 5 out of 5 by from Loved the full service option I usually complete myself but this year was a bit more difficult. I used the full service and I was impressed.
Date published: 2022-05-24
Rated 5 out of 5 by from Outstanding Expert Our TurboTax Expert, Gregory was fantastic and patient with my wife and I. He was one of the best help we've had!
Date published: 2022-05-24
Rated 5 out of 5 by from TurboTax I like, but... I've used Turbo tax for many years now and as compared to others, it's the easiest to use. This year, my return got rejected for a minor issue, I received the email and reason code but when I went back into the software expecting it to indicate rejection, it only said that my return still needed to be filed. This is in direct contradiction to all FAQ's, online sources as to the flow when a return is rejected. Both payments, IRS and service fee were immediately placed on my CC as Pending but took more than 5 days to finally drop off. I am not sure if this might be a glitch or the way it's supposed to work regarding Rejection flow.
Date published: 2022-05-24
Rated 5 out of 5 by from Thanks Turbo tax Turbo tax Helped me and my Wife get out taxes filed and they were very helpful and prfessional
Date published: 2022-05-24
Rated 5 out of 5 by from Turbotax is fastest tax prep I've ever experienced The tax return through TurboTax was amazingly fast, accurate and efficient. My tax preparer Ashley was efficient fast and kept me calm during the first tax return through TurboTax. I will definitely use TurboTax next year!
Date published: 2022-05-24
Rated 5 out of 5 by from awesome amy she helped me get thru my taxes with ease after i was lost on doing them. she was patient and very polite and helpfull..
Date published: 2022-05-24
Rated 5 out of 5 by from Awesome Turbo tax was very easy for me to file my own taxes
Date published: 2022-05-24
Rated 5 out of 5 by from Totally Terrific TurboTax User friendly organization with efficient and timely task reminders.
Date published: 2022-05-24
All TurboTax® Offerings Reviews - Page 575
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Valarie was wonderful I loved the live experience. No more bank and forth!
Date published: 2022-05-24
Rated 5 out of 5 by from VERY EASY TO USE This is the 3rd year that I have used Turbo Tax and it gets easier to use every time. I appreciate that I get live customer service from an experienced CPA at no additional cost.
Date published: 2022-05-24
Rated 5 out of 5 by from Loved the full service option I usually complete myself but this year was a bit more difficult. I used the full service and I was impressed.
Date published: 2022-05-24
Rated 5 out of 5 by from Outstanding Expert Our TurboTax Expert, Gregory was fantastic and patient with my wife and I. He was one of the best help we've had!
Date published: 2022-05-24
Rated 5 out of 5 by from TurboTax I like, but... I've used Turbo tax for many years now and as compared to others, it's the easiest to use. This year, my return got rejected for a minor issue, I received the email and reason code but when I went back into the software expecting it to indicate rejection, it only said that my return still needed to be filed. This is in direct contradiction to all FAQ's, online sources as to the flow when a return is rejected. Both payments, IRS and service fee were immediately placed on my CC as Pending but took more than 5 days to finally drop off. I am not sure if this might be a glitch or the way it's supposed to work regarding Rejection flow.
Date published: 2022-05-24
Rated 5 out of 5 by from Thanks Turbo tax Turbo tax Helped me and my Wife get out taxes filed and they were very helpful and prfessional
Date published: 2022-05-24
Rated 5 out of 5 by from Turbotax is fastest tax prep I've ever experienced The tax return through TurboTax was amazingly fast, accurate and efficient. My tax preparer Ashley was efficient fast and kept me calm during the first tax return through TurboTax. I will definitely use TurboTax next year!
Date published: 2022-05-24
Rated 5 out of 5 by from awesome amy she helped me get thru my taxes with ease after i was lost on doing them. she was patient and very polite and helpfull..
Date published: 2022-05-24
Rated 5 out of 5 by from Awesome Turbo tax was very easy for me to file my own taxes
Date published: 2022-05-24
Rated 5 out of 5 by from Totally Terrific TurboTax User friendly organization with efficient and timely task reminders.
Date published: 2022-05-24
All TurboTax® Offerings Reviews - Page 575