TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from AWFUL awful. Glitchy. Poor support I have used it for years but this version has problems with new OS version
Date published: 2021-12-15
Rated 5 out of 5 by from easy easy to maneuver for everyone definitely recommend
Date published: 2021-12-15
Rated 1 out of 5 by from Incomplete incomplete instructions on amending a return. did not include instructions for how to file once the amended items are completed. very much lacking support for this product.
Date published: 2021-12-15
Rated 5 out of 5 by from Awesome Great customer service we got the best help. thanks so much.
Date published: 2021-12-14
Rated 3 out of 5 by from tubo tax is good when doing off season it was okay. but it cut off from the help and had some technical issue
Date published: 2021-12-14
Rated 4 out of 5 by from OK for the time of year I filed Unfortunately I was filing my 2020 returns in Dec 2021, so none of your bells & whistles seemed to be available. I would have paid anything to connect with one of your live experts on one stumbling block, but I kept getting "Sorry, we are closed! Please come back during our normal business hours." The was a Tuesday at 11:30 AM. Also no document imports or e-filing possible; not even my previous years' returns I filed thru TurboTax.
Date published: 2021-12-13
Rated 1 out of 5 by from e-file 1120-X Very inconvenience with e-filing amended tax return. Turbo tax business doesn't allow e-file amendments.
Date published: 2021-12-12
Rated 5 out of 5 by from Easy to use Followed the instructions and worked like a charm.
Date published: 2021-12-12
Rated 4 out of 5 by from Great Program The Guidance is fabulous. I am having a difficult time getting my tax forms printed. I am in a catch twenty Two, going around and around, cannot get my tax forms printed. I need help.
Date published: 2021-12-11
Rated 3 out of 5 by from No import of 2020 turbo tax information to 2021 I have purchased and used for over ten years. This year when I downloaded Premier for 2021 the program does not find any record of my 2020 taxes to automatically import and compare to the current 2021 tax program. What to do???
Date published: 2021-12-11
All TurboTax® Offerings Reviews - Page 551
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from AWFUL awful. Glitchy. Poor support I have used it for years but this version has problems with new OS version
Date published: 2021-12-15
Rated 5 out of 5 by from easy easy to maneuver for everyone definitely recommend
Date published: 2021-12-15
Rated 1 out of 5 by from Incomplete incomplete instructions on amending a return. did not include instructions for how to file once the amended items are completed. very much lacking support for this product.
Date published: 2021-12-15
Rated 5 out of 5 by from Awesome Great customer service we got the best help. thanks so much.
Date published: 2021-12-14
Rated 3 out of 5 by from tubo tax is good when doing off season it was okay. but it cut off from the help and had some technical issue
Date published: 2021-12-14
Rated 4 out of 5 by from OK for the time of year I filed Unfortunately I was filing my 2020 returns in Dec 2021, so none of your bells & whistles seemed to be available. I would have paid anything to connect with one of your live experts on one stumbling block, but I kept getting "Sorry, we are closed! Please come back during our normal business hours." The was a Tuesday at 11:30 AM. Also no document imports or e-filing possible; not even my previous years' returns I filed thru TurboTax.
Date published: 2021-12-13
Rated 1 out of 5 by from e-file 1120-X Very inconvenience with e-filing amended tax return. Turbo tax business doesn't allow e-file amendments.
Date published: 2021-12-12
Rated 5 out of 5 by from Easy to use Followed the instructions and worked like a charm.
Date published: 2021-12-12
Rated 4 out of 5 by from Great Program The Guidance is fabulous. I am having a difficult time getting my tax forms printed. I am in a catch twenty Two, going around and around, cannot get my tax forms printed. I need help.
Date published: 2021-12-11
Rated 3 out of 5 by from No import of 2020 turbo tax information to 2021 I have purchased and used for over ten years. This year when I downloaded Premier for 2021 the program does not find any record of my 2020 taxes to automatically import and compare to the current 2021 tax program. What to do???
Date published: 2021-12-11
All TurboTax® Offerings Reviews - Page 551