TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from I love it! Using it was very easy! I'm going to tell my family about it.
Date published: 2021-03-31
Rated 3 out of 5 by from Turbo Tax does make completing tax returns easy. This year was a bit more confusing, i.e., the difference between IRS and TurboTax (TT) instructions for the 1095A form. The fact that tax laws were enacted after the 2020 release that impact 2020 returns were not well coordinated.
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tax is Amazing! Turbo Tax is easy to use and very affordable I choose the Max package for a small additional charge with everything it included it was worth it. The Turbo Tax program was very simple to use with step by step instructions I felt no fear in entering my info from start to finish I knew I was in good hands with a Live Expert always standing by in case I had a question. How I'm just looking forward to receiving my tax refund going right into my account using E-File. Thank you Turbo Tax!
Date published: 2021-03-31
Rated 5 out of 5 by from Easy, free and fast easy free to use and fast would 100% recommend to fill your taxes next year
Date published: 2021-03-31
Rated 3 out of 5 by from Most common things work ok. Special cases are not. Fixing 401k excess contribution was very hard. TurboTax instructions were ambiguous. It did not provide any info about filing 4852, however proposed it after instructing to enter a guessed version of 1099-R. Lots of issues in UI around E-filing Fed and mailing CA. Poor and misleading live support. Talked to 3 CPAs provided by TurboTax. Two of them gave completely different advices on filing 1099-MISC for an income excluded from fed taxable wages. One said to file it as a negative amount. The other said not to file it at all. The CPA who reviewed 401k excess contribution rejected TurboTax instructions on correcting the excess, did not even review IRS publications on 401k corrective distributions procedure, and suggested to talk to HR to amend W2. I've been using TurboTax for over 20 years. This year was the worst experience.
Date published: 2021-03-31
Rated 5 out of 5 by from Incredibly thorough and easy to use! I've used Turbotax for about 7 years now. There's definitely a reason why it's the best tax software out there. It's because it's so thorough, complete and accurate! It makes doing your taxes ten times easier.
Date published: 2021-03-31
Rated 5 out of 5 by from TurboTax is awesome TurboTax is awesome, very simple and helps people save money
Date published: 2021-03-31
Rated 5 out of 5 by from TurboTax is the bee's knees. I love how simple and easy to use TurboTax is. And every year, it gets easier and easier.
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tax is Excellent I've used Turbo Tax for years and find it quick and easy. Easy to find answers to any questions. I've never been audited since I've used Turbo Tax.
Date published: 2021-03-31
Rated 4 out of 5 by from The more difficult your return, the more difficult I had a lot more going on last year than usual and TurboTax has been great, but it's getting more difficult to figure out things without paying $180 for a tax adviser. Like, seriously. I'm not going to pay $180 to ask someone one question. And in case you're wondering, Section 199A, Box 20, Code Z...none of the answers will help you. Turns out when you started entering your K-1, you checked the box asking if your income came from more than one PTP. Well, after you've entered those other K-1's you didn't realize you had to enter, go back to the original one and UNCHECK the box stating your income came from multiple companies. This is such a simple thing and it cost me 3 hours...for a $13 LOSS.
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 5495
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love it! Using it was very easy! I'm going to tell my family about it.
Date published: 2021-03-31
Rated 3 out of 5 by from Turbo Tax does make completing tax returns easy. This year was a bit more confusing, i.e., the difference between IRS and TurboTax (TT) instructions for the 1095A form. The fact that tax laws were enacted after the 2020 release that impact 2020 returns were not well coordinated.
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tax is Amazing! Turbo Tax is easy to use and very affordable I choose the Max package for a small additional charge with everything it included it was worth it. The Turbo Tax program was very simple to use with step by step instructions I felt no fear in entering my info from start to finish I knew I was in good hands with a Live Expert always standing by in case I had a question. How I'm just looking forward to receiving my tax refund going right into my account using E-File. Thank you Turbo Tax!
Date published: 2021-03-31
Rated 5 out of 5 by from Easy, free and fast easy free to use and fast would 100% recommend to fill your taxes next year
Date published: 2021-03-31
Rated 3 out of 5 by from Most common things work ok. Special cases are not. Fixing 401k excess contribution was very hard. TurboTax instructions were ambiguous. It did not provide any info about filing 4852, however proposed it after instructing to enter a guessed version of 1099-R. Lots of issues in UI around E-filing Fed and mailing CA. Poor and misleading live support. Talked to 3 CPAs provided by TurboTax. Two of them gave completely different advices on filing 1099-MISC for an income excluded from fed taxable wages. One said to file it as a negative amount. The other said not to file it at all. The CPA who reviewed 401k excess contribution rejected TurboTax instructions on correcting the excess, did not even review IRS publications on 401k corrective distributions procedure, and suggested to talk to HR to amend W2. I've been using TurboTax for over 20 years. This year was the worst experience.
Date published: 2021-03-31
Rated 5 out of 5 by from Incredibly thorough and easy to use! I've used Turbotax for about 7 years now. There's definitely a reason why it's the best tax software out there. It's because it's so thorough, complete and accurate! It makes doing your taxes ten times easier.
Date published: 2021-03-31
Rated 5 out of 5 by from TurboTax is awesome TurboTax is awesome, very simple and helps people save money
Date published: 2021-03-31
Rated 5 out of 5 by from TurboTax is the bee's knees. I love how simple and easy to use TurboTax is. And every year, it gets easier and easier.
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tax is Excellent I've used Turbo Tax for years and find it quick and easy. Easy to find answers to any questions. I've never been audited since I've used Turbo Tax.
Date published: 2021-03-31
Rated 4 out of 5 by from The more difficult your return, the more difficult I had a lot more going on last year than usual and TurboTax has been great, but it's getting more difficult to figure out things without paying $180 for a tax adviser. Like, seriously. I'm not going to pay $180 to ask someone one question. And in case you're wondering, Section 199A, Box 20, Code Z...none of the answers will help you. Turns out when you started entering your K-1, you checked the box asking if your income came from more than one PTP. Well, after you've entered those other K-1's you didn't realize you had to enter, go back to the original one and UNCHECK the box stating your income came from multiple companies. This is such a simple thing and it cost me 3 hours...for a $13 LOSS.
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 5495