TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Awesome It’s was fast and very helpful I highly recommend to everyone
Date published: 2022-01-07
Rated 5 out of 5 by from Way easy to work though understood it easy to read Easy to understand and work with easy to read and work though
Date published: 2022-01-07
Rated 5 out of 5 by from Turbo is awesome I have been with TurboTax for years and you cant go wrong.
Date published: 2022-01-07
Rated 5 out of 5 by from Its awesome It was easy fast and envision I would definitely use them again
Date published: 2022-01-07
Rated 5 out of 5 by from TurboTax is extremely easy! It’s always user friendly and easy to operate! It makes filing taxes tolerable and I find I learn everytime I use it.
Date published: 2022-01-07
Rated 5 out of 5 by from Turbo tax is awesome. It is fairly simple for just a simple return. A few area's can be confusing but the connect with an expert helps with that.
Date published: 2022-01-07
Rated 5 out of 5 by from You guys are awesome It just makes everything so much easier. Fast. Reliable. Use friendly.
Date published: 2022-01-07
Rated 4 out of 5 by from Straight forward service It was easy to submit my tax returns. Filling the online forms were easy.
Date published: 2022-01-07
Rated 5 out of 5 by from TurboTax is a blessing I've used TurboTax for years and never had a problem quick and easy!!!
Date published: 2022-01-07
Rated 3 out of 5 by from Turbo + Credit Karma = Cumbersome It was a source of great frustration having to get Turbo Tax customer service to walk me through setting up a Credit Karma Money Spend account manually, because the CK pop-up kept giving me an error message. I think it was b/c I had a general account with them, but not the Money Spend kind. THEN, my credit union wasn't listed and you HAVE to link an account (why??), so I picked an account I have just a couple of dollars in to link it. Finally success (after at least 30 minutes) ... only to be told that I don't "qualify" for the advance loan and to look for an email telling me why. Based on the criteria I saw on my final tax paperwork, I think it's because I don't currently have a job - which shouldn't matter when they're taking the repayment directly from the IRS. Hey Turbo/Intuit, *Streamline these two sites so that there is no going back and forth, and pop-ups that the customer service agents can't see and can't help with, creating the situation where they had to walk me through googling the Credit Karma Money Spend steps for their site. *Don't require people link a bank account! If I want to do that at some point I would, but as it stands, I now have a Money Spend card coming in the mail that will have $1 on it once it is transferred from the rarely used account I was forced to link it to. *Have options available for the unemployed to receive their funds early too.
Date published: 2022-01-07
All TurboTax® Offerings Reviews - Page 511
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome It’s was fast and very helpful I highly recommend to everyone
Date published: 2022-01-07
Rated 5 out of 5 by from Way easy to work though understood it easy to read Easy to understand and work with easy to read and work though
Date published: 2022-01-07
Rated 5 out of 5 by from Turbo is awesome I have been with TurboTax for years and you cant go wrong.
Date published: 2022-01-07
Rated 5 out of 5 by from Its awesome It was easy fast and envision I would definitely use them again
Date published: 2022-01-07
Rated 5 out of 5 by from TurboTax is extremely easy! It’s always user friendly and easy to operate! It makes filing taxes tolerable and I find I learn everytime I use it.
Date published: 2022-01-07
Rated 5 out of 5 by from Turbo tax is awesome. It is fairly simple for just a simple return. A few area's can be confusing but the connect with an expert helps with that.
Date published: 2022-01-07
Rated 5 out of 5 by from You guys are awesome It just makes everything so much easier. Fast. Reliable. Use friendly.
Date published: 2022-01-07
Rated 4 out of 5 by from Straight forward service It was easy to submit my tax returns. Filling the online forms were easy.
Date published: 2022-01-07
Rated 5 out of 5 by from TurboTax is a blessing I've used TurboTax for years and never had a problem quick and easy!!!
Date published: 2022-01-07
Rated 3 out of 5 by from Turbo + Credit Karma = Cumbersome It was a source of great frustration having to get Turbo Tax customer service to walk me through setting up a Credit Karma Money Spend account manually, because the CK pop-up kept giving me an error message. I think it was b/c I had a general account with them, but not the Money Spend kind. THEN, my credit union wasn't listed and you HAVE to link an account (why??), so I picked an account I have just a couple of dollars in to link it. Finally success (after at least 30 minutes) ... only to be told that I don't "qualify" for the advance loan and to look for an email telling me why. Based on the criteria I saw on my final tax paperwork, I think it's because I don't currently have a job - which shouldn't matter when they're taking the repayment directly from the IRS. Hey Turbo/Intuit, *Streamline these two sites so that there is no going back and forth, and pop-ups that the customer service agents can't see and can't help with, creating the situation where they had to walk me through googling the Credit Karma Money Spend steps for their site. *Don't require people link a bank account! If I want to do that at some point I would, but as it stands, I now have a Money Spend card coming in the mail that will have $1 on it once it is transferred from the rarely used account I was forced to link it to. *Have options available for the unemployed to receive their funds early too.
Date published: 2022-01-07
All TurboTax® Offerings Reviews - Page 511