TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Interview was not detailed Have used Personal Turbo Tax many years. First experience using Business edition for LLC. Guide input for a LLC was not detailed enough to fill in the form. I had to override several times to get forms to match what the accountant did two prior years. They made mistakes as I learned.
Date published: 2022-03-14
Rated 5 out of 5 by from I love Turbo Tax The experience is always easy and straightforward and I can ask questions during my process.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax works for me I have been using Turbo Tax for years. Last year had it filed for me. This year returned to Turbo Tax only to find it is even easier to use. I tried a competitor before going back to Turbo Tax only to find it confusing and the result was not good. I am impressed with the new form of Turbo Tax and will use it in the future
Date published: 2022-03-14
Rated 5 out of 5 by from Easy peasy Everything went smooth as silk. Look forward to next year.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax was great and will keep filing with them Awesome!!! I love the site. Very good and helpful in all regards. File with turbo tax next year..
Date published: 2022-03-14
Rated 5 out of 5 by from Robert helped me out! I had messed something up during the filing process... had to call turbotax and I worked with a great rep named Robert - he helped walk me through everything and made it simple and fast. Great experience!
Date published: 2022-03-14
Rated 5 out of 5 by from turbotax was very easy to use easy to use, customer service is excellent. called back in 20minutes, able to navigate files without problems, will use turbotax again
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax is Outstanding! My Tax Preparer retired. Based on recommendations from friends and family, I decided to use Turbo Tax. It was easy to use once you started, and it is user friendly. I had last year's taxes in front of me while I "Turbo Taxed" and found Turbo Tax input-ed the data in all the correct forms and blocks.
Date published: 2022-03-14
Rated 2 out of 5 by from Dissapointed I had to go from the free version to the Deluxe to submit one single item on my Fed taxes. As a result, I also had to also pay for the State return - a total of $108 to do one item on Fed form. I could even see getting charged a bit more for Fed, but to have to pay over $100 extra was ridiculous. Also didn't accept a discount code. Very much doubt I will be recommending or using Turbo Tax again.
Date published: 2022-03-14
Rated 5 out of 5 by from 12th Year Using TurboTax Question & Answer format with the option to review the information as it appears in the Forms view is very helpful. We've used the product for over 10 years without any issues. The Deluxe version supports our level of investment activity well. It has also worked well for preparing returns for our young adult children and elderly parents.
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4849
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Interview was not detailed Have used Personal Turbo Tax many years. First experience using Business edition for LLC. Guide input for a LLC was not detailed enough to fill in the form. I had to override several times to get forms to match what the accountant did two prior years. They made mistakes as I learned.
Date published: 2022-03-14
Rated 5 out of 5 by from I love Turbo Tax The experience is always easy and straightforward and I can ask questions during my process.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax works for me I have been using Turbo Tax for years. Last year had it filed for me. This year returned to Turbo Tax only to find it is even easier to use. I tried a competitor before going back to Turbo Tax only to find it confusing and the result was not good. I am impressed with the new form of Turbo Tax and will use it in the future
Date published: 2022-03-14
Rated 5 out of 5 by from Easy peasy Everything went smooth as silk. Look forward to next year.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax was great and will keep filing with them Awesome!!! I love the site. Very good and helpful in all regards. File with turbo tax next year..
Date published: 2022-03-14
Rated 5 out of 5 by from Robert helped me out! I had messed something up during the filing process... had to call turbotax and I worked with a great rep named Robert - he helped walk me through everything and made it simple and fast. Great experience!
Date published: 2022-03-14
Rated 5 out of 5 by from turbotax was very easy to use easy to use, customer service is excellent. called back in 20minutes, able to navigate files without problems, will use turbotax again
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax is Outstanding! My Tax Preparer retired. Based on recommendations from friends and family, I decided to use Turbo Tax. It was easy to use once you started, and it is user friendly. I had last year's taxes in front of me while I "Turbo Taxed" and found Turbo Tax input-ed the data in all the correct forms and blocks.
Date published: 2022-03-14
Rated 2 out of 5 by from Dissapointed I had to go from the free version to the Deluxe to submit one single item on my Fed taxes. As a result, I also had to also pay for the State return - a total of $108 to do one item on Fed form. I could even see getting charged a bit more for Fed, but to have to pay over $100 extra was ridiculous. Also didn't accept a discount code. Very much doubt I will be recommending or using Turbo Tax again.
Date published: 2022-03-14
Rated 5 out of 5 by from 12th Year Using TurboTax Question & Answer format with the option to review the information as it appears in the Forms view is very helpful. We've used the product for over 10 years without any issues. The Deluxe version supports our level of investment activity well. It has also worked well for preparing returns for our young adult children and elderly parents.
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4849