TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Read unbiased reviews from real TurboTax Deluxe customers. We’ll search 350+ deductions
and credits to find every tax break you qualify for.

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Rated 5 out of 5 by from Turbo tax easy to use Easy to use and offers good suggestions for deductions
Date published: 2023-04-04
Rated 3 out of 5 by from Crypto Taxes need to get sorted out Don't call yourself the "tax experts" while letting this soup sandwich of crypto taxes flood the market
Date published: 2023-04-04
Rated 5 out of 5 by from good its better fine everyone use it and get happy 9fhri9[eri
Date published: 2023-04-04
Rated 2 out of 5 by from TurboTax felt slimy this year I have used TurboTax loyally for about a decade and this might be the last year. I really felt uncomfortable with all the times TurboTax tried to trick me into switching to random uncharges or to consent to sending my data to sketchy other services. TurboTax used to be the best-in-class tax preparation tool. Now it feels almost adversarial where you are trying to get all the way through the process without accidentally leaking your data to Credit Karma. I wish I could turn all that stuff off and just get vanilla TurboTax back. Just ask me once at the beginning "Hey, is this just about taxes or do you want me to snoop on you to sell you personalized credit card offers?" and if I say "just taxes thanks" then please respect me.
Date published: 2023-04-04
Rated 4 out of 5 by from simple Too many steps, too many questions..I don't like to type reviews. Filling fees is too much for doing my own taxes.
Date published: 2023-04-04
Rated 4 out of 5 by from It was faster and easier this year! I find taxes to be stressful, complicated and daunting. Turbo Tax walked me through everything, and I was able to easily upload all of my forms, which saved me a ton of time. It asked me straightforward questions, and provided clear explanations. I'm pretty sure I got it right. It was also WAY faster than trying to to it by hand. Thanks!
Date published: 2023-04-04
Rated 3 out of 5 by from My go to but it is getting a little expensive. I have been using TurboTax for over ten years. I love it, however I think its gotten to expensive and I can pay a person less money to do my taxes for me.
Date published: 2023-04-04
Rated 5 out of 5 by from Another Great Year using Turbo Tax I've been using Turbo Tax since 1997. I've never been disappointed, have always had a great experience. In fact, once they went to an all online format, it has just continued to improve.
Date published: 2023-04-04
Rated 1 out of 5 by from Insult and Injury I only used TT online after my download subscription of TT Home & Business failed to download the state. After over two hours on the phone with one service rep--redownloading, restarting, etc.--she transferred me to another rep to get a refund. He did not believe what I said, so we spent another two hours doing the same things before he too gave up. He walked me through the refund and told me I had to use the online version, which would not accept transfer of my data so I had to reload everything over again. The online version cost more too, but not as much as the colossal waste of my time. This was my first significant problem with TT, but it has really undermined my trust. The whole point of TT is you can trust it to get things right and you can reuse data from previous years. Both promises were broken for me this year.
Date published: 2023-04-04
Rated 5 out of 5 by from I had a very good experience The software is easy to use. I would like to recommend to others.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4444
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax easy to use Easy to use and offers good suggestions for deductions
Date published: 2023-04-04
Rated 3 out of 5 by from Crypto Taxes need to get sorted out Don't call yourself the "tax experts" while letting this soup sandwich of crypto taxes flood the market
Date published: 2023-04-04
Rated 5 out of 5 by from good its better fine everyone use it and get happy 9fhri9[eri
Date published: 2023-04-04
Rated 2 out of 5 by from TurboTax felt slimy this year I have used TurboTax loyally for about a decade and this might be the last year. I really felt uncomfortable with all the times TurboTax tried to trick me into switching to random uncharges or to consent to sending my data to sketchy other services. TurboTax used to be the best-in-class tax preparation tool. Now it feels almost adversarial where you are trying to get all the way through the process without accidentally leaking your data to Credit Karma. I wish I could turn all that stuff off and just get vanilla TurboTax back. Just ask me once at the beginning "Hey, is this just about taxes or do you want me to snoop on you to sell you personalized credit card offers?" and if I say "just taxes thanks" then please respect me.
Date published: 2023-04-04
Rated 4 out of 5 by from simple Too many steps, too many questions..I don't like to type reviews. Filling fees is too much for doing my own taxes.
Date published: 2023-04-04
Rated 4 out of 5 by from It was faster and easier this year! I find taxes to be stressful, complicated and daunting. Turbo Tax walked me through everything, and I was able to easily upload all of my forms, which saved me a ton of time. It asked me straightforward questions, and provided clear explanations. I'm pretty sure I got it right. It was also WAY faster than trying to to it by hand. Thanks!
Date published: 2023-04-04
Rated 3 out of 5 by from My go to but it is getting a little expensive. I have been using TurboTax for over ten years. I love it, however I think its gotten to expensive and I can pay a person less money to do my taxes for me.
Date published: 2023-04-04
Rated 5 out of 5 by from Another Great Year using Turbo Tax I've been using Turbo Tax since 1997. I've never been disappointed, have always had a great experience. In fact, once they went to an all online format, it has just continued to improve.
Date published: 2023-04-04
Rated 1 out of 5 by from Insult and Injury I only used TT online after my download subscription of TT Home & Business failed to download the state. After over two hours on the phone with one service rep--redownloading, restarting, etc.--she transferred me to another rep to get a refund. He did not believe what I said, so we spent another two hours doing the same things before he too gave up. He walked me through the refund and told me I had to use the online version, which would not accept transfer of my data so I had to reload everything over again. The online version cost more too, but not as much as the colossal waste of my time. This was my first significant problem with TT, but it has really undermined my trust. The whole point of TT is you can trust it to get things right and you can reuse data from previous years. Both promises were broken for me this year.
Date published: 2023-04-04
Rated 5 out of 5 by from I had a very good experience The software is easy to use. I would like to recommend to others.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4444