TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Came Through Again Overall it was satisfactory. There were some difficulties trying to coordinate Its Deductible and TurboTax. For example, Its Deductible does not seem to allow multiple cash donations of varying amounts. TurboTax internal use of It's Deductible without going to a dedicated It's Deductible file overcame this.
Date published: 2021-05-02
Rated 5 out of 5 by from AWESOME!! GREAT< SIMPLE< and EASY!! I have used turbotax for the past 5 years! Love it!!
Date published: 2021-05-02
Rated 4 out of 5 by from Turbo tax makes it as easy as possible. I feel confident that my taxes are correct when I use Turbo Tax.
Date published: 2021-05-02
Rated 5 out of 5 by from MAKES THE COMPLEX SIMPLE This was my second year using TurboTax Premier. It was easier this year due to familiarity. Our tax code is so complex, and TurboTax make it almost pain free by walking me through each income and deduction category. I will look forward to using Turbotax next year.
Date published: 2021-05-02
Rated 5 out of 5 by from TurboTax was fast and easy Fast ,easy, lots of info and the lady that helped me( Stephnie ) was so patient, really helped
Date published: 2021-05-02
Rated 5 out of 5 by from AWESOME Simple to follow and checks for accuracy. Easy operation
Date published: 2021-05-02
Rated 3 out of 5 by from Turbo Tax is Relieable Turbo is easy and reliable. I was told do to my low income I would not have to pay for my return but same charges were added at the end so gets that wasn't true.
Date published: 2021-05-02
Rated 4 out of 5 by from Good but some issues Turbo Tax over-all is a good product but this years version had issues with processing the return where it repeated steps which caused concern as to what was being captured or not. Got by those issues on a positive side but then ran into issues processing payment for the State return which was paid for but the product process keeping failing and wouldn't accept paid status and kept failing on accessing the Intuit site stating my file has been restored but I would have to go back and add a state. Basic processing that worked fine last year failed miserably. Suggestion would be to volume User test the product more prior to releasing. It should be a much smoother processing with less blips.
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo Tax is A+ as in awesome... A+... 5 Stars out of 5 Stars... 10 x 10 to the exponential power of 10, ad infinitum...
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo Tax Business is fantastic I have used the direct competition software H&R for a few years and always had this uneasy feeling when I finished that maybe it wasn't completely correct. Then for 2020 when it wouldn't pull in my info from 2019 (many user comments in reviews about this failure!) I was furious and changed to Turbo Tax. What a difference! Like night and day. So easy to follow and all the explanations were excellent. Now I wish I had changed years ago. Never going back!
Date published: 2021-05-02
All TurboTax® Offerings Reviews - Page 4444
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Came Through Again Overall it was satisfactory. There were some difficulties trying to coordinate Its Deductible and TurboTax. For example, Its Deductible does not seem to allow multiple cash donations of varying amounts. TurboTax internal use of It's Deductible without going to a dedicated It's Deductible file overcame this.
Date published: 2021-05-02
Rated 5 out of 5 by from AWESOME!! GREAT< SIMPLE< and EASY!! I have used turbotax for the past 5 years! Love it!!
Date published: 2021-05-02
Rated 4 out of 5 by from Turbo tax makes it as easy as possible. I feel confident that my taxes are correct when I use Turbo Tax.
Date published: 2021-05-02
Rated 5 out of 5 by from MAKES THE COMPLEX SIMPLE This was my second year using TurboTax Premier. It was easier this year due to familiarity. Our tax code is so complex, and TurboTax make it almost pain free by walking me through each income and deduction category. I will look forward to using Turbotax next year.
Date published: 2021-05-02
Rated 5 out of 5 by from TurboTax was fast and easy Fast ,easy, lots of info and the lady that helped me( Stephnie ) was so patient, really helped
Date published: 2021-05-02
Rated 5 out of 5 by from AWESOME Simple to follow and checks for accuracy. Easy operation
Date published: 2021-05-02
Rated 3 out of 5 by from Turbo Tax is Relieable Turbo is easy and reliable. I was told do to my low income I would not have to pay for my return but same charges were added at the end so gets that wasn't true.
Date published: 2021-05-02
Rated 4 out of 5 by from Good but some issues Turbo Tax over-all is a good product but this years version had issues with processing the return where it repeated steps which caused concern as to what was being captured or not. Got by those issues on a positive side but then ran into issues processing payment for the State return which was paid for but the product process keeping failing and wouldn't accept paid status and kept failing on accessing the Intuit site stating my file has been restored but I would have to go back and add a state. Basic processing that worked fine last year failed miserably. Suggestion would be to volume User test the product more prior to releasing. It should be a much smoother processing with less blips.
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo Tax is A+ as in awesome... A+... 5 Stars out of 5 Stars... 10 x 10 to the exponential power of 10, ad infinitum...
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo Tax Business is fantastic I have used the direct competition software H&R for a few years and always had this uneasy feeling when I finished that maybe it wasn't completely correct. Then for 2020 when it wouldn't pull in my info from 2019 (many user comments in reviews about this failure!) I was furious and changed to Turbo Tax. What a difference! Like night and day. So easy to follow and all the explanations were excellent. Now I wish I had changed years ago. Never going back!
Date published: 2021-05-02
All TurboTax® Offerings Reviews - Page 4444