TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Good, But Oh SO Confusing I've used TurboTax for years and each year it becomes so much more confusing and difficult to simply understand what is being prepared form-wise and why. This year, it prepared a from for a Qualified Business Income which was apparently filled out incomplete and required my review. I don't own a business, have any REIT investments or, based on the "Help" it provided anything else that would require the form. I filled in the apparently "missing" fields with $0 and the error simply disappeared. Not even sure if this is correct, but what the heck....it went through so will hope for the best. Also, trying to determine how much and what is actually applied to my estimated tax for 2022 is simply awful. The "Help" text is written extremely poorly. While I understand that the entire tax code is a mess, I'd think that someone could be hired to writ something a lay-person could understand, e.g. where are the numbers they quote come from? Oh well, can only hope that one day the entire US tax system will be adopted to a simple "flat tax". Then again, with that, what would all the tax accountants and lawyers have o do for a living!
Date published: 2022-03-20
Rated 5 out of 5 by from TurboTax is great! Talk three different agents all very helpful! A good chance may use next year.
Date published: 2022-03-20
Rated 5 out of 5 by from Tax time is great It’s good. Very good. Super good. Amazing. Nice to work with
Date published: 2022-03-20
Rated 5 out of 5 by from Great assistance and user friendly system I had a great time with turbo tax the assistance provided helped me throughout the entire process
Date published: 2022-03-20
Rated 3 out of 5 by from Part year state residents beware Turbotax fails to handle income, adjustments and deductions across states poorly. You are basically on your own to correct all the errors once you get to state returns
Date published: 2022-03-20
Rated 5 out of 5 by from Super helpful It was easy to follow and each step was easy to enter information
Date published: 2022-03-20
Rated 4 out of 5 by from Great Was extremely easy. Was a little expensive but hassle free.
Date published: 2022-03-20
Rated 5 out of 5 by from Convenient product My accountant was in hospital and it was not easy to find another that I could feel comfortable to work with. So I decided to purchase TurboTax. Yes, I made the right decision. I spent two half days to complete both the federal and state tax returns. Believe I would do the same next year.
Date published: 2022-03-20
Rated 5 out of 5 by from Very Painless, thank you Tubo Tax very smooth experience. easy to navigate through the pages
Date published: 2022-03-20
Rated 5 out of 5 by from TurboTax Is awesome Phatcharintr Had great communication with me! She did such a great job!
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4441
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Good, But Oh SO Confusing I've used TurboTax for years and each year it becomes so much more confusing and difficult to simply understand what is being prepared form-wise and why. This year, it prepared a from for a Qualified Business Income which was apparently filled out incomplete and required my review. I don't own a business, have any REIT investments or, based on the "Help" it provided anything else that would require the form. I filled in the apparently "missing" fields with $0 and the error simply disappeared. Not even sure if this is correct, but what the heck....it went through so will hope for the best. Also, trying to determine how much and what is actually applied to my estimated tax for 2022 is simply awful. The "Help" text is written extremely poorly. While I understand that the entire tax code is a mess, I'd think that someone could be hired to writ something a lay-person could understand, e.g. where are the numbers they quote come from? Oh well, can only hope that one day the entire US tax system will be adopted to a simple "flat tax". Then again, with that, what would all the tax accountants and lawyers have o do for a living!
Date published: 2022-03-20
Rated 5 out of 5 by from TurboTax is great! Talk three different agents all very helpful! A good chance may use next year.
Date published: 2022-03-20
Rated 5 out of 5 by from Tax time is great It’s good. Very good. Super good. Amazing. Nice to work with
Date published: 2022-03-20
Rated 5 out of 5 by from Great assistance and user friendly system I had a great time with turbo tax the assistance provided helped me throughout the entire process
Date published: 2022-03-20
Rated 3 out of 5 by from Part year state residents beware Turbotax fails to handle income, adjustments and deductions across states poorly. You are basically on your own to correct all the errors once you get to state returns
Date published: 2022-03-20
Rated 5 out of 5 by from Super helpful It was easy to follow and each step was easy to enter information
Date published: 2022-03-20
Rated 4 out of 5 by from Great Was extremely easy. Was a little expensive but hassle free.
Date published: 2022-03-20
Rated 5 out of 5 by from Convenient product My accountant was in hospital and it was not easy to find another that I could feel comfortable to work with. So I decided to purchase TurboTax. Yes, I made the right decision. I spent two half days to complete both the federal and state tax returns. Believe I would do the same next year.
Date published: 2022-03-20
Rated 5 out of 5 by from Very Painless, thank you Tubo Tax very smooth experience. easy to navigate through the pages
Date published: 2022-03-20
Rated 5 out of 5 by from TurboTax Is awesome Phatcharintr Had great communication with me! She did such a great job!
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4441