TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from thank you turbotax, couldn't of done without you! the experts were knowledgable and very helpful, .. Great attitude, eager to help
Date published: 2021-04-04
Rated 5 out of 5 by from My 4th year with TurboTax This is the 4th year that I make my taxes with TurboTax. I have tried other websites but none of them are good explaining every single aspect of my return as TurboTax is.
Date published: 2021-04-04
Rated 5 out of 5 by from TurboTax is awesome Convenient, fast and satisfying In the comfort of home.
Date published: 2021-04-04
Rated 4 out of 5 by from very good wonderful and user friendly-good for in experienced
Date published: 2021-04-04
Rated 3 out of 5 by from Major bugs and your support sucks I bought a CD for TurboTax Premier and downloaded on my PC. When my son tried to download using my code on his laptop, it gives message this code has already been used. Your CD is supposed to allow 5 users to download, but there is a bug. I spent over 2 hours twice talking to your support, who eventually disconnected on me without explanation. Several users have experienced this bug if you look up your forum. Another major bug in your coding is the mortgage interest deduction calculation is done incorrectly when you refinance jumbo loans exceeding $750K. Turbotax does not calculate the deduction for the refinanced loan. Again several users have mentioned this on your forum, but Turbotax never bothered to fix this major error.
Date published: 2021-04-04
Rated 2 out of 5 by from Product quality is slipping The sales tax deduction does not work if you want to enter your own receipts.
Date published: 2021-04-04
Rated 5 out of 5 by from Just Keeps Getting Better! I've been using TurboTax for over 20 years and have never had any problems.
Date published: 2021-04-04
Rated 5 out of 5 by from Turbo Tax is great I was surprised that they were prepared for not withdrawing RMD. Every year the LTC insurance form is buried. I spend more time looking for it than it takes to fill it out.
Date published: 2021-04-04
Rated 3 out of 5 by from tax review It was OK, pain to figure out the download of the software. The support phone line was a complete annoyance to get to a live person, if you are trying to get people into a state of total frustration prior to speaking with your actual people, who are fantastic by the way, then you are succeeding with the idiotic phone tree. Oh yeah, and can you leave your customers out of the browser war between your parent companies, just saying, supporting all browsers would eliminate some support calls.
Date published: 2021-04-04
Rated 5 out of 5 by from Great! Thank you turbo tax, for taking the stress out of filing!
Date published: 2021-04-04
All TurboTax® Offerings Reviews - Page 4328
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from thank you turbotax, couldn't of done without you! the experts were knowledgable and very helpful, .. Great attitude, eager to help
Date published: 2021-04-04
Rated 5 out of 5 by from My 4th year with TurboTax This is the 4th year that I make my taxes with TurboTax. I have tried other websites but none of them are good explaining every single aspect of my return as TurboTax is.
Date published: 2021-04-04
Rated 5 out of 5 by from TurboTax is awesome Convenient, fast and satisfying In the comfort of home.
Date published: 2021-04-04
Rated 4 out of 5 by from very good wonderful and user friendly-good for in experienced
Date published: 2021-04-04
Rated 3 out of 5 by from Major bugs and your support sucks I bought a CD for TurboTax Premier and downloaded on my PC. When my son tried to download using my code on his laptop, it gives message this code has already been used. Your CD is supposed to allow 5 users to download, but there is a bug. I spent over 2 hours twice talking to your support, who eventually disconnected on me without explanation. Several users have experienced this bug if you look up your forum. Another major bug in your coding is the mortgage interest deduction calculation is done incorrectly when you refinance jumbo loans exceeding $750K. Turbotax does not calculate the deduction for the refinanced loan. Again several users have mentioned this on your forum, but Turbotax never bothered to fix this major error.
Date published: 2021-04-04
Rated 2 out of 5 by from Product quality is slipping The sales tax deduction does not work if you want to enter your own receipts.
Date published: 2021-04-04
Rated 5 out of 5 by from Just Keeps Getting Better! I've been using TurboTax for over 20 years and have never had any problems.
Date published: 2021-04-04
Rated 5 out of 5 by from Turbo Tax is great I was surprised that they were prepared for not withdrawing RMD. Every year the LTC insurance form is buried. I spend more time looking for it than it takes to fill it out.
Date published: 2021-04-04
Rated 3 out of 5 by from tax review It was OK, pain to figure out the download of the software. The support phone line was a complete annoyance to get to a live person, if you are trying to get people into a state of total frustration prior to speaking with your actual people, who are fantastic by the way, then you are succeeding with the idiotic phone tree. Oh yeah, and can you leave your customers out of the browser war between your parent companies, just saying, supporting all browsers would eliminate some support calls.
Date published: 2021-04-04
Rated 5 out of 5 by from Great! Thank you turbo tax, for taking the stress out of filing!
Date published: 2021-04-04
All TurboTax® Offerings Reviews - Page 4328