TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
odie756 from
Excellent Service!
I had a few instances where information just didn't seem right. I received help from a few Live staff to resolve the matter. The staff were knowledgeable, thorough, and everything was resolved. Now my taxes are filed with peace of mind.
Date published: 2022-03-19
Rated 5 out of 5 by
Shelby E A from
TurboTax
I use TurboTax every year and will continue to use it to file my taxes
Date published: 2022-03-19
Rated 5 out of 5 by
Kat3353 from
Great Product
Easy to use. Easy to understand. Have used for many years and wish it was available when I was doing so many family tax returns
Date published: 2022-03-19
Rated 5 out of 5 by
cooley3 from
Disappointed in pricing
I have done my own taxes and have used TurboTax for years. I think the program is awesome and will continue using it in the future. This year when purchasing the program I failed to include my state, which would have been a increase of $10.00 for the product. I had to download from TurboTax at a cost of $45.00, which is extremely overpriced and in turn bad customer service. That being said I still rate the product as excellent.
Date published: 2022-03-19
Rated 3 out of 5 by
endthefedjesus from
Overvalued
For a company that has lobbied the government against automatic tax returns, it has no problem charging a lot for the pleasure of using their laggy software.
Date published: 2022-03-19
Rated 5 out of 5 by
ChiaraItalia from
First turbotax experience
I used Turbotax for the first time. Sabrina, the expert that made my taxes, was so professional and nice. She explain to me every single passage and mad sure I understand everything. I am very satisfied.
Date published: 2022-03-19
Rated 3 out of 5 by
WRKJ from
Watch out for practically hidden $37 fee
I've used Turbotax for years and love the ease of the software. But this year, when it was time to pay for the use, I selected to pay using my return. In my opinion, the next few screens that pop up are not upfront and seem to practically be trying to hide the fact that Turbotax/Intuit are going to charge you something like $37-$39 to "process your return" so they can take out the cost of the software! In my case, I was paying $79 for the software and would then had paid another $37 just to pay for it using the return. Pay with a credit card instead and earn the points. And Turbotax/Intuit...I thought you were better than this.
Date published: 2022-03-19
Rated 5 out of 5 by
VoorheesJ from
Year 7 and I like how easy it is!
Not much to say other than I'm a consistent and loyal customer. I have not had a problem yet and they keep me informed on everything with my accounts.
Date published: 2022-03-19
Rated 5 out of 5 by
happy 2 from
Turbo Tax super awesome
Efficient and easy to navigate. Takes the guessing game out of the way.
Date published: 2022-03-19
Rated 5 out of 5 by
Snooney from
Turbo Tax far exceeded my expectations.
Needed help from one of your experts. So happy it wasn't artificial intelligence. A really competent and friendly associate got me through all the hoops. She saved me days of anguish. Worth every penny and more.
All TurboTax® Offerings Reviews - Page 3933
Date published: 2022-03-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
odie756 from
Excellent Service!
I had a few instances where information just didn't seem right. I received help from a few Live staff to resolve the matter. The staff were knowledgeable, thorough, and everything was resolved. Now my taxes are filed with peace of mind.
Date published: 2022-03-19
Rated 5 out of 5 by
Shelby E A from
TurboTax
I use TurboTax every year and will continue to use it to file my taxes
Date published: 2022-03-19
Rated 5 out of 5 by
Kat3353 from
Great Product
Easy to use. Easy to understand. Have used for many years and wish it was available when I was doing so many family tax returns
Date published: 2022-03-19
Rated 5 out of 5 by
cooley3 from
Disappointed in pricing
I have done my own taxes and have used TurboTax for years. I think the program is awesome and will continue using it in the future. This year when purchasing the program I failed to include my state, which would have been a increase of $10.00 for the product. I had to download from TurboTax at a cost of $45.00, which is extremely overpriced and in turn bad customer service. That being said I still rate the product as excellent.
Date published: 2022-03-19
Rated 3 out of 5 by
endthefedjesus from
Overvalued
For a company that has lobbied the government against automatic tax returns, it has no problem charging a lot for the pleasure of using their laggy software.
Date published: 2022-03-19
Rated 5 out of 5 by
ChiaraItalia from
First turbotax experience
I used Turbotax for the first time. Sabrina, the expert that made my taxes, was so professional and nice. She explain to me every single passage and mad sure I understand everything. I am very satisfied.
Date published: 2022-03-19
Rated 3 out of 5 by
WRKJ from
Watch out for practically hidden $37 fee
I've used Turbotax for years and love the ease of the software. But this year, when it was time to pay for the use, I selected to pay using my return. In my opinion, the next few screens that pop up are not upfront and seem to practically be trying to hide the fact that Turbotax/Intuit are going to charge you something like $37-$39 to "process your return" so they can take out the cost of the software! In my case, I was paying $79 for the software and would then had paid another $37 just to pay for it using the return. Pay with a credit card instead and earn the points. And Turbotax/Intuit...I thought you were better than this.
Date published: 2022-03-19
Rated 5 out of 5 by
VoorheesJ from
Year 7 and I like how easy it is!
Not much to say other than I'm a consistent and loyal customer. I have not had a problem yet and they keep me informed on everything with my accounts.
Date published: 2022-03-19
Rated 5 out of 5 by
happy 2 from
Turbo Tax super awesome
Efficient and easy to navigate. Takes the guessing game out of the way.
Date published: 2022-03-19
Rated 5 out of 5 by
Snooney from
Turbo Tax far exceeded my expectations.
Needed help from one of your experts. So happy it wasn't artificial intelligence. A really competent and friendly associate got me through all the hoops. She saved me days of anguish. Worth every penny and more.
All TurboTax® Offerings Reviews - Page 3933
Date published: 2022-03-19