TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from It did fine it was simple, i just had to find a few things on google to understand
Date published: 2022-03-31
Rated 4 out of 5 by from Ease of Use I use Turbo Tax every year. Never had any issues, except when trying to talk to a live person, which may be due to staffing.
Date published: 2022-03-31
Rated 3 out of 5 by from not as useful Have used Turbo Tax for several years and it needs the ability to move your address billing to the next forms. A simple "would you like to use the previous address information here" statement would be helpful
Date published: 2022-03-31
Rated 2 out of 5 by from Had to completely restart my return 4 times I had to completely restart my return 4 times before IRS would accept it. I have never had any problems with Turbo Tax before this. The first try showed $1600 refund. The next three showed I owe $600. I tried to file my son's simple return, IRS rejected it because his they said his PIN was wrong. IRS issued a 6 digit PIN and Turbo Tax will only allow a 5 digit number, so now I have to mail it in!
Date published: 2022-03-31
Rated 4 out of 5 by from Overall good experience. Mostly positive but sometimes redundant asking the same questions over and over.
Date published: 2022-03-31
Rated 5 out of 5 by from Easy to understand Help was easily accessible and they knew what they were talking about
Date published: 2022-03-31
Rated 4 out of 5 by from Supportive, Streamlined, and Saved Time TurboTax does a great job providing support for the various tax details. In addition, the agents are great and answer additional questions. The auto-upload functionality saved me a good amount of time as well. Only complaint is the auto upload didn't pickup on a the status of "Various" for my investment buy dates...so I had to do a ton of very small updates to several line items. Please resolve for 2022 as it was clearly identified in the documentation that was uploaded.
Date published: 2022-03-31
Rated 3 out of 5 by from This year TT had problems which I or thee experts Too many problems that experts tried to fix but could not!!!!!!
Date published: 2022-03-31
Rated 5 out of 5 by from They were super helpful Everyone was super helpful and knew what they were talking about.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax is a great help in tax preparation TurboTax has improved over the years and is a great help in getting through my tax return.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3598
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from It did fine it was simple, i just had to find a few things on google to understand
Date published: 2022-03-31
Rated 4 out of 5 by from Ease of Use I use Turbo Tax every year. Never had any issues, except when trying to talk to a live person, which may be due to staffing.
Date published: 2022-03-31
Rated 3 out of 5 by from not as useful Have used Turbo Tax for several years and it needs the ability to move your address billing to the next forms. A simple "would you like to use the previous address information here" statement would be helpful
Date published: 2022-03-31
Rated 2 out of 5 by from Had to completely restart my return 4 times I had to completely restart my return 4 times before IRS would accept it. I have never had any problems with Turbo Tax before this. The first try showed $1600 refund. The next three showed I owe $600. I tried to file my son's simple return, IRS rejected it because his they said his PIN was wrong. IRS issued a 6 digit PIN and Turbo Tax will only allow a 5 digit number, so now I have to mail it in!
Date published: 2022-03-31
Rated 4 out of 5 by from Overall good experience. Mostly positive but sometimes redundant asking the same questions over and over.
Date published: 2022-03-31
Rated 5 out of 5 by from Easy to understand Help was easily accessible and they knew what they were talking about
Date published: 2022-03-31
Rated 4 out of 5 by from Supportive, Streamlined, and Saved Time TurboTax does a great job providing support for the various tax details. In addition, the agents are great and answer additional questions. The auto-upload functionality saved me a good amount of time as well. Only complaint is the auto upload didn't pickup on a the status of "Various" for my investment buy dates...so I had to do a ton of very small updates to several line items. Please resolve for 2022 as it was clearly identified in the documentation that was uploaded.
Date published: 2022-03-31
Rated 3 out of 5 by from This year TT had problems which I or thee experts Too many problems that experts tried to fix but could not!!!!!!
Date published: 2022-03-31
Rated 5 out of 5 by from They were super helpful Everyone was super helpful and knew what they were talking about.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax is a great help in tax preparation TurboTax has improved over the years and is a great help in getting through my tax return.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3598