TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Turbo Tax is very much needed This Turbo tax report has help me with what I believe is a type of harassment. Thanks Turbo Tax
Date published: 2022-04-20
Rated 4 out of 5 by from TURBO TAX ITS GETTING BETTER AND BETTER WITH AN EXPLANATION.
Date published: 2022-04-20
Rated 4 out of 5 by from Found one year-over-year issue and support acces In preparing to e-file my returns I was asked to confirm 2020 AGI and PINS were entered in the process for myself and my spouse. I checked my 2020 TurboTax return and both matched. Unfortunately, both my Fed and State were rejected. After trying to resubmit and getting rejected again I was able to contact TurboTax by phone and explained my situation. I found that the issue resulted from the fact that I did not e-file in 2020 but submitted by mail. This resulted in no prior AGI showing as the IRS had not yet posted my return in their records for about a year from filing. TurboTax should add a question about how you filed your prior year return whether it is apparent in your records or not. It was also difficult to find an in-person contact point for your support in your web site. It took me over an hour to finally wade through your electronic response system and get a person to call me back. This was happening on the IRS deadline date and I feel it should be easier to reach out for help in such a situation where I have no idea what is happening on the submission of my returns. It should be incorporated to the program for such support contact information.
Date published: 2022-04-20
Rated 5 out of 5 by from Super Easy! Thank you! Turbo Tax 2022 got my taxes done in comfort of my home
Date published: 2022-04-20
Rated 3 out of 5 by from -turbo tax is awesome BUT it is VERY DIFFICULT FOR OLDERS to remember all the ways we have to remember how to get into our turbo tax/intuit information from year to year. It takes too long and is too confusing
Date published: 2022-04-20
Rated 5 out of 5 by from Easy! Super fast and easy! Using multiple years in a row made things simple.
Date published: 2022-04-20
Rated 5 out of 5 by from Always great to have Turbo Tax at my fingtips easy to use and Frank was a great assist when I got stuck. he solved my problem immediately!
Date published: 2022-04-20
Rated 3 out of 5 by from TurboTax is okay Was okay and convenient but very confusing to follow along to
Date published: 2022-04-20
Rated 5 out of 5 by from Turbo tax is great It was easy and knowledgeable they kept me informed about everything I had to do
Date published: 2022-04-20
Rated 5 out of 5 by from I love Turbo Tax I've enjoyed using Turbo Tax over the years. I use them every year I file
Date published: 2022-04-20
All TurboTax® Offerings Reviews - Page 346
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is very much needed This Turbo tax report has help me with what I believe is a type of harassment. Thanks Turbo Tax
Date published: 2022-04-20
Rated 4 out of 5 by from TURBO TAX ITS GETTING BETTER AND BETTER WITH AN EXPLANATION.
Date published: 2022-04-20
Rated 4 out of 5 by from Found one year-over-year issue and support acces In preparing to e-file my returns I was asked to confirm 2020 AGI and PINS were entered in the process for myself and my spouse. I checked my 2020 TurboTax return and both matched. Unfortunately, both my Fed and State were rejected. After trying to resubmit and getting rejected again I was able to contact TurboTax by phone and explained my situation. I found that the issue resulted from the fact that I did not e-file in 2020 but submitted by mail. This resulted in no prior AGI showing as the IRS had not yet posted my return in their records for about a year from filing. TurboTax should add a question about how you filed your prior year return whether it is apparent in your records or not. It was also difficult to find an in-person contact point for your support in your web site. It took me over an hour to finally wade through your electronic response system and get a person to call me back. This was happening on the IRS deadline date and I feel it should be easier to reach out for help in such a situation where I have no idea what is happening on the submission of my returns. It should be incorporated to the program for such support contact information.
Date published: 2022-04-20
Rated 5 out of 5 by from Super Easy! Thank you! Turbo Tax 2022 got my taxes done in comfort of my home
Date published: 2022-04-20
Rated 3 out of 5 by from -turbo tax is awesome BUT it is VERY DIFFICULT FOR OLDERS to remember all the ways we have to remember how to get into our turbo tax/intuit information from year to year. It takes too long and is too confusing
Date published: 2022-04-20
Rated 5 out of 5 by from Easy! Super fast and easy! Using multiple years in a row made things simple.
Date published: 2022-04-20
Rated 5 out of 5 by from Always great to have Turbo Tax at my fingtips easy to use and Frank was a great assist when I got stuck. he solved my problem immediately!
Date published: 2022-04-20
Rated 3 out of 5 by from TurboTax is okay Was okay and convenient but very confusing to follow along to
Date published: 2022-04-20
Rated 5 out of 5 by from Turbo tax is great It was easy and knowledgeable they kept me informed about everything I had to do
Date published: 2022-04-20
Rated 5 out of 5 by from I love Turbo Tax I've enjoyed using Turbo Tax over the years. I use them every year I file
Date published: 2022-04-20
All TurboTax® Offerings Reviews - Page 346