TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Excellent Customer Service! Turbo Tax does try to make things as easy as possible. Keeping information from previous years is a big help! My biggest challenge is always the investment information.Using third-party access is so much easier than trying to figure it out on my own, but, invariably they still have questions (from investment tax forms) for me that I don't know how to answer.This is frustrating, especially when I've just provided access to my information. It makes me want to scream, "You've got the paperwork in front of you. Figure it out!" But no one listens. :) It is easy though to get a turbo tax person on the phone and they are always helpful, kind, and patient.
Date published: 2021-02-27
Rated 5 out of 5 by from straight forward i did my own input. instructions were clear and easy to follow
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax is awesome I had a live chat with Laray and he was awesome. Every year I would like to get Laray. You need to give him a raise, his help was fantastic through these hard times.
Date published: 2021-02-27
Rated 5 out of 5 by from Makes doing my own business taxes possible. Very easy to use even for complicated returns. Online tax experts were very helpful. Online program "experts" not so much.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax makes taxes Less taxing! This is my first time filing our taxes instead of paying a tax preparer. I have to admit I was nervous about attempting to do this myself. TurboTax walks you through the whole process step by step - very "user friendly"
Date published: 2021-02-27
Rated 1 out of 5 by from So many issues, so much confusion. I appreciate how easy y’all set up the filing process, however I’m sure I’m not the only one continuing to have issues, my return has been rejected several times and I don’t know why, and I never received my 2019 state tax refund, and again I don’t know why.
Date published: 2021-02-27
Rated 5 out of 5 by from turbo tax is good i love using turbo tax to file my taxes cause they walk u through
Date published: 2021-02-27
Rated 5 out of 5 by from I love my turbo tax I've always had a great experience with turbo tax.
Date published: 2021-02-27
Rated 5 out of 5 by from turbotax is the way to go i will do it again next year its very simple way to do your taxes
Date published: 2021-02-27
Rated 5 out of 5 by from Been using turbotax for years. Will continue! I enjoyed using turbotax. Very smooth like always.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 3292
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Excellent Customer Service! Turbo Tax does try to make things as easy as possible. Keeping information from previous years is a big help! My biggest challenge is always the investment information.Using third-party access is so much easier than trying to figure it out on my own, but, invariably they still have questions (from investment tax forms) for me that I don't know how to answer.This is frustrating, especially when I've just provided access to my information. It makes me want to scream, "You've got the paperwork in front of you. Figure it out!" But no one listens. :) It is easy though to get a turbo tax person on the phone and they are always helpful, kind, and patient.
Date published: 2021-02-27
Rated 5 out of 5 by from straight forward i did my own input. instructions were clear and easy to follow
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax is awesome I had a live chat with Laray and he was awesome. Every year I would like to get Laray. You need to give him a raise, his help was fantastic through these hard times.
Date published: 2021-02-27
Rated 5 out of 5 by from Makes doing my own business taxes possible. Very easy to use even for complicated returns. Online tax experts were very helpful. Online program "experts" not so much.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax makes taxes Less taxing! This is my first time filing our taxes instead of paying a tax preparer. I have to admit I was nervous about attempting to do this myself. TurboTax walks you through the whole process step by step - very "user friendly"
Date published: 2021-02-27
Rated 1 out of 5 by from So many issues, so much confusion. I appreciate how easy y’all set up the filing process, however I’m sure I’m not the only one continuing to have issues, my return has been rejected several times and I don’t know why, and I never received my 2019 state tax refund, and again I don’t know why.
Date published: 2021-02-27
Rated 5 out of 5 by from turbo tax is good i love using turbo tax to file my taxes cause they walk u through
Date published: 2021-02-27
Rated 5 out of 5 by from I love my turbo tax I've always had a great experience with turbo tax.
Date published: 2021-02-27
Rated 5 out of 5 by from turbotax is the way to go i will do it again next year its very simple way to do your taxes
Date published: 2021-02-27
Rated 5 out of 5 by from Been using turbotax for years. Will continue! I enjoyed using turbotax. Very smooth like always.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 3292