TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from turbo tax is super helpful super helpful and super simple and i always get the most using turbo tax
Date published: 2021-02-27
Rated 3 out of 5 by from Flaw in the software programing If you donated non-cash goods, be very careful in entering the address of the charity as there is no way to go back and edit - you literally have to go in and delete that charity, re-enter the information and then re-type the address. This is a major flaw. TurboTax was nice enough to give me a small discount, hopefully (I haven't seen it yet), but this is still a major flaw that really needs to get fixed. The only reason I didn't give 1 star was the discount. Sad thing is that I have been using TurboTax since the late 1990s, and this is the first time they could not satisfactorily solved my issue. Was on a support call for 45 minutes trying to figure out a way to fix other than re-editing everything. this was a major pain.
Date published: 2021-02-27
Rated 5 out of 5 by from Great tool that I am relying on Can handle mos of my uncommon tax situation. This year was 1st time in 10 years when I did not need to modify any forms manually. Well done
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax Is great Helped me a lot. Walked me through each step. Got me the full refund
Date published: 2021-02-27
Rated 4 out of 5 by from Thanks it's very good and user-friendly however it's long. just when you think your done, however up pops one more thing and etc.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is great It’s easy for people like me thanks!!!!! Thanks thanks
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome It was super easy and simple to use. I highly recommend Turbo to everyone i know.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax Excellent First time doing my own taxes, Turbo Tax was easy. I was able to understand and able to follow the step by step instructions. I will defiantly use this again.
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo Tax is okay I would have given five stars, I couldn't go back and delete a mistake and when I did the chat on line with one of turbo tax representative they didn't know how to resolve the situation. Beside this situation they are doing okay.
Date published: 2021-02-27
Rated 4 out of 5 by from Relatively smooth for taxes System works well and seems to be thorough. Although when I asked for live help it asked me to schedule an appoint 2 weeks from now which isn't too helpful now. I had issue where it asked me to put a value up to $300 and whatever number>0 I put it said it was too high and would not let me complete. Eventually I had to put in 0 to move on.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 3239
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbo tax is super helpful super helpful and super simple and i always get the most using turbo tax
Date published: 2021-02-27
Rated 3 out of 5 by from Flaw in the software programing If you donated non-cash goods, be very careful in entering the address of the charity as there is no way to go back and edit - you literally have to go in and delete that charity, re-enter the information and then re-type the address. This is a major flaw. TurboTax was nice enough to give me a small discount, hopefully (I haven't seen it yet), but this is still a major flaw that really needs to get fixed. The only reason I didn't give 1 star was the discount. Sad thing is that I have been using TurboTax since the late 1990s, and this is the first time they could not satisfactorily solved my issue. Was on a support call for 45 minutes trying to figure out a way to fix other than re-editing everything. this was a major pain.
Date published: 2021-02-27
Rated 5 out of 5 by from Great tool that I am relying on Can handle mos of my uncommon tax situation. This year was 1st time in 10 years when I did not need to modify any forms manually. Well done
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax Is great Helped me a lot. Walked me through each step. Got me the full refund
Date published: 2021-02-27
Rated 4 out of 5 by from Thanks it's very good and user-friendly however it's long. just when you think your done, however up pops one more thing and etc.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is great It’s easy for people like me thanks!!!!! Thanks thanks
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome It was super easy and simple to use. I highly recommend Turbo to everyone i know.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax Excellent First time doing my own taxes, Turbo Tax was easy. I was able to understand and able to follow the step by step instructions. I will defiantly use this again.
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo Tax is okay I would have given five stars, I couldn't go back and delete a mistake and when I did the chat on line with one of turbo tax representative they didn't know how to resolve the situation. Beside this situation they are doing okay.
Date published: 2021-02-27
Rated 4 out of 5 by from Relatively smooth for taxes System works well and seems to be thorough. Although when I asked for live help it asked me to schedule an appoint 2 weeks from now which isn't too helpful now. I had issue where it asked me to put a value up to $300 and whatever number>0 I put it said it was too high and would not let me complete. Eventually I had to put in 0 to move on.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 3239