TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from Not pleased Form 2210 - adjusted gross income for 3/31, 5/31, and 8/31 - got no help from Turbotax on figuring that, and if it weren't for my reasonably good tax background, I'd have really struggled to make accurate calculations. Fortunately, I got close on estimates and underpayment penalty was insignificant. Re Mortgage Interest. Review step said I needed to fix it. Gave a code of some sort, but I had no clue how to go back and fix anything. I entered all the info from the actual 1098, and still don't know what was wrong with it. Not being able to fix it then forced me into filing by mail. Really inconvenient and cumbersome. Value delivered this year was no more than $10. Could have done this on my own and may do so next year.
Date published: 2021-02-27
Rated 1 out of 5 by from Horrible It really charged me 120 dollars to file my taxes when it was supposed to be free..ive been filing through turbo tac for years ,i wont file with them no longer after this return
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax Rocks! I've been using TurboTax for years and they make it super easy!
Date published: 2021-02-27
Rated 4 out of 5 by from Easy Easy and fun its not hard at all and you get all your tax breaks you need.
Date published: 2021-02-27
Rated 3 out of 5 by from Hard to make changes once information is entered I wanted to have my refund applied to 2021 taxes. While I did this and specified my refund would go to taxes, something then changed and my refund went up $3 so $3 of my refund came back to me. I tried to change it so that my entire refund would get applied to my 2021 taxes but there is no way to do this in turbotax once you specify the refund amount. Everything is wizard driven so it is impossible to make specific changes if you need to.
Date published: 2021-02-27
Rated 4 out of 5 by from Acceptable Easy to use but i believe it seems a little expensive
Date published: 2021-02-27
Rated 5 out of 5 by from EASY Good Great Easy Able to go right back to where I left off!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome! Very easy to use and understand! I recommend for others to use.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use! Excellent and easy to use! Like having the automatic import options. Highly recommend!
Date published: 2021-02-27
Rated 5 out of 5 by from Fifth year using Turbo Tax ❤️ I love using Turbo Tax to file my taxes. It’s easy and very convenient.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 3074
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Not pleased Form 2210 - adjusted gross income for 3/31, 5/31, and 8/31 - got no help from Turbotax on figuring that, and if it weren't for my reasonably good tax background, I'd have really struggled to make accurate calculations. Fortunately, I got close on estimates and underpayment penalty was insignificant. Re Mortgage Interest. Review step said I needed to fix it. Gave a code of some sort, but I had no clue how to go back and fix anything. I entered all the info from the actual 1098, and still don't know what was wrong with it. Not being able to fix it then forced me into filing by mail. Really inconvenient and cumbersome. Value delivered this year was no more than $10. Could have done this on my own and may do so next year.
Date published: 2021-02-27
Rated 1 out of 5 by from Horrible It really charged me 120 dollars to file my taxes when it was supposed to be free..ive been filing through turbo tac for years ,i wont file with them no longer after this return
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax Rocks! I've been using TurboTax for years and they make it super easy!
Date published: 2021-02-27
Rated 4 out of 5 by from Easy Easy and fun its not hard at all and you get all your tax breaks you need.
Date published: 2021-02-27
Rated 3 out of 5 by from Hard to make changes once information is entered I wanted to have my refund applied to 2021 taxes. While I did this and specified my refund would go to taxes, something then changed and my refund went up $3 so $3 of my refund came back to me. I tried to change it so that my entire refund would get applied to my 2021 taxes but there is no way to do this in turbotax once you specify the refund amount. Everything is wizard driven so it is impossible to make specific changes if you need to.
Date published: 2021-02-27
Rated 4 out of 5 by from Acceptable Easy to use but i believe it seems a little expensive
Date published: 2021-02-27
Rated 5 out of 5 by from EASY Good Great Easy Able to go right back to where I left off!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome! Very easy to use and understand! I recommend for others to use.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use! Excellent and easy to use! Like having the automatic import options. Highly recommend!
Date published: 2021-02-27
Rated 5 out of 5 by from Fifth year using Turbo Tax ❤️ I love using Turbo Tax to file my taxes. It’s easy and very convenient.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 3074