TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Student
Rated 4 out of 5 by from TurboTax is good to use overall but one difficulty The section to input mortgage interest including original mortgage and refinance mortgages are really confusing. The instruction says to use a calculator to sum the total interest, which is totally against what TurboTax is designed for. Please streamline this section.
Date published: 2021-05-18
Rated 5 out of 5 by from turbo tax is great! It is easy to use. I recommend turbo tax to anyone.
Date published: 2021-05-18
Rated 4 out of 5 by from HARD TO FINE AGI. SOME INFORMATION WAS NOT IN DETA HARD TO FINE AGI. SOME INFORMATION WAS NOT IN DETAILS. (TOTAL FINANCE CHARGES PAID)
Date published: 2021-05-18
Rated 2 out of 5 by from ok I had to pay for services when i wanted to opt out.
Date published: 2021-05-18
Rated 2 out of 5 by from Customer Support I paid all of the extra fees for customer support and I got no support. I shouldn't have to wait 51 minutes for a phone call when I'm paying 275 dollars for a service
Date published: 2021-05-18
Rated 5 out of 5 by from put my mind at ease! I was overwhelmed about filing my 2020 taxes however Turbo Tax held my hand all the way. Very helpful. Thank You!
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is great! I have been using Turbo Tax for 11 years now. I love it!
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax has been great to me for 6 years now!! I’ve always gotten great returns from TurboTax and that is why I continue to come back every year!!
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is great tool It is easy and convenient way to file the tax return.
Date published: 2021-05-18
Rated 1 out of 5 by from felt ripped off 110 bucks to file because I had an HSA that didn't even change my tax situation. I feel ripped off
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 305
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax is good to use overall but one difficulty The section to input mortgage interest including original mortgage and refinance mortgages are really confusing. The instruction says to use a calculator to sum the total interest, which is totally against what TurboTax is designed for. Please streamline this section.
Date published: 2021-05-18
Rated 5 out of 5 by from turbo tax is great! It is easy to use. I recommend turbo tax to anyone.
Date published: 2021-05-18
Rated 4 out of 5 by from HARD TO FINE AGI. SOME INFORMATION WAS NOT IN DETA HARD TO FINE AGI. SOME INFORMATION WAS NOT IN DETAILS. (TOTAL FINANCE CHARGES PAID)
Date published: 2021-05-18
Rated 2 out of 5 by from ok I had to pay for services when i wanted to opt out.
Date published: 2021-05-18
Rated 2 out of 5 by from Customer Support I paid all of the extra fees for customer support and I got no support. I shouldn't have to wait 51 minutes for a phone call when I'm paying 275 dollars for a service
Date published: 2021-05-18
Rated 5 out of 5 by from put my mind at ease! I was overwhelmed about filing my 2020 taxes however Turbo Tax held my hand all the way. Very helpful. Thank You!
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is great! I have been using Turbo Tax for 11 years now. I love it!
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax has been great to me for 6 years now!! I’ve always gotten great returns from TurboTax and that is why I continue to come back every year!!
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is great tool It is easy and convenient way to file the tax return.
Date published: 2021-05-18
Rated 1 out of 5 by from felt ripped off 110 bucks to file because I had an HSA that didn't even change my tax situation. I feel ripped off
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 305