TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Awesome program I needed to talk to two accountants and they were both fabulous
Date published: 2021-04-16
Rated 5 out of 5 by from Quick, easy, secure I've used Turbo tax for years and have never had an issue.
Date published: 2021-04-16
Rated 3 out of 5 by from turdo tax i said free but at the end charged my 150 not too happy wont use again
Date published: 2021-04-16
Rated 5 out of 5 by from My CPA was great! I purchased a home last year and wanted extra help and filing my taxes this year so I decided to tap into the option to get a CPA from TurboTax. This is the best decision I've made but it comes to my finances. I will definitely do this again next year.
Date published: 2021-04-16
Rated 5 out of 5 by from Thank you Turbotax! Good help on tax day!! Your prompting and directions were awesome!
Date published: 2021-04-16
Rated 5 out of 5 by from Awesome!!! I love how simple it is to use. I would recommend this service to everyone
Date published: 2021-04-16
Rated 3 out of 5 by from Pay an EXTRA $25 for State e-file??? State e-file should be included but it is not. Next year I may use my state's free e-file system. Some of the explanations regarding rental income are lacking or incomplete. I had to go to the IRS website to get to the bottom of some issues and answer my own questions. No crashes while plugging in the #'s though, so I gave it 3 stars.
Date published: 2021-04-16
Rated 2 out of 5 by from Not as good as recent years Filing my taxes is often a stressful event. I always want to make sure it goes well and smoothly. As someone who is not a CPA or tax expert, however, I found this year's software/program to be less helpful when it comes to having a pop-up link ("What's this?" or "What does this mean?") to explain certain terms, forms, etc. For instance, at the end of my tax-filing endeavor this year, I did my usual "search for errors" and the program came up with "We found an error!" I clicked "Fix error(s)" and it responded with "Entry required for Sch SE-T Line 18 Max deferral" or something to that effect. My immediate desire was to destroy everything in sight like an ape who's been pushed past his limits of frustration. I remember distinctly yelling at my computer "WHAT DOES THAT EVEN MEAN, AND HOW AM I SUPPOSED TO KNOW WHAT THAT'S TALKING ABOUT?!?!?!?!?!?!?!?!" There was no explanation given at all for what it wanted me to enter into the field, and I found no easily navigable way to find the form it was even referring to. After I calmed down a tiny bit and took a few breaths, I went to the search function and typed in "Sch SE-T Line 18" And what came up were a bunch of FAQ's. The first 3 or 4 had nothing in common with what I had typed into the search bar... almost immediately another rageful tantrum of epic proportions started welling up inside of me at this point. Finally, after scrolling for a while, I found the answer to my question. Apparently the program had me skip this line rather than giving me the option of putting my desired entry of zero "0" in the field at the appropriate time! Not a huge deterrent of time, but an inconvenience I've never experienced before with TurboTax. Had I enacted a crime of passion and broken my wife's china in my turbulent tirade, I would have felt a compulsion to send you the bill! I jest, but seriously, pevious years (last year's program for example) has been much better and more helpful and navigable for me as a user. If it ain't broke....
Date published: 2021-04-16
Rated 5 out of 5 by from turbo tax is awesome experts, very helpful, patient and I was able to complete my taxes on time
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax -- The Procrastinators Friend As usual, TurboTax bailed me out when I found out that those of us who pay Estimated Taxes had to file on 4/15 instead of the extended filing deadline. As the tax laws become increasingly more complicated, it becomes more onerous to file. The very first time I filed (to get my refund), It was on a version of an old IBM punchcard. Super Simple!
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 3023
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome program I needed to talk to two accountants and they were both fabulous
Date published: 2021-04-16
Rated 5 out of 5 by from Quick, easy, secure I've used Turbo tax for years and have never had an issue.
Date published: 2021-04-16
Rated 3 out of 5 by from turdo tax i said free but at the end charged my 150 not too happy wont use again
Date published: 2021-04-16
Rated 5 out of 5 by from My CPA was great! I purchased a home last year and wanted extra help and filing my taxes this year so I decided to tap into the option to get a CPA from TurboTax. This is the best decision I've made but it comes to my finances. I will definitely do this again next year.
Date published: 2021-04-16
Rated 5 out of 5 by from Thank you Turbotax! Good help on tax day!! Your prompting and directions were awesome!
Date published: 2021-04-16
Rated 5 out of 5 by from Awesome!!! I love how simple it is to use. I would recommend this service to everyone
Date published: 2021-04-16
Rated 3 out of 5 by from Pay an EXTRA $25 for State e-file??? State e-file should be included but it is not. Next year I may use my state's free e-file system. Some of the explanations regarding rental income are lacking or incomplete. I had to go to the IRS website to get to the bottom of some issues and answer my own questions. No crashes while plugging in the #'s though, so I gave it 3 stars.
Date published: 2021-04-16
Rated 2 out of 5 by from Not as good as recent years Filing my taxes is often a stressful event. I always want to make sure it goes well and smoothly. As someone who is not a CPA or tax expert, however, I found this year's software/program to be less helpful when it comes to having a pop-up link ("What's this?" or "What does this mean?") to explain certain terms, forms, etc. For instance, at the end of my tax-filing endeavor this year, I did my usual "search for errors" and the program came up with "We found an error!" I clicked "Fix error(s)" and it responded with "Entry required for Sch SE-T Line 18 Max deferral" or something to that effect. My immediate desire was to destroy everything in sight like an ape who's been pushed past his limits of frustration. I remember distinctly yelling at my computer "WHAT DOES THAT EVEN MEAN, AND HOW AM I SUPPOSED TO KNOW WHAT THAT'S TALKING ABOUT?!?!?!?!?!?!?!?!" There was no explanation given at all for what it wanted me to enter into the field, and I found no easily navigable way to find the form it was even referring to. After I calmed down a tiny bit and took a few breaths, I went to the search function and typed in "Sch SE-T Line 18" And what came up were a bunch of FAQ's. The first 3 or 4 had nothing in common with what I had typed into the search bar... almost immediately another rageful tantrum of epic proportions started welling up inside of me at this point. Finally, after scrolling for a while, I found the answer to my question. Apparently the program had me skip this line rather than giving me the option of putting my desired entry of zero "0" in the field at the appropriate time! Not a huge deterrent of time, but an inconvenience I've never experienced before with TurboTax. Had I enacted a crime of passion and broken my wife's china in my turbulent tirade, I would have felt a compulsion to send you the bill! I jest, but seriously, pevious years (last year's program for example) has been much better and more helpful and navigable for me as a user. If it ain't broke....
Date published: 2021-04-16
Rated 5 out of 5 by from turbo tax is awesome experts, very helpful, patient and I was able to complete my taxes on time
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax -- The Procrastinators Friend As usual, TurboTax bailed me out when I found out that those of us who pay Estimated Taxes had to file on 4/15 instead of the extended filing deadline. As the tax laws become increasingly more complicated, it becomes more onerous to file. The very first time I filed (to get my refund), It was on a version of an old IBM punchcard. Super Simple!
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 3023