TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from TurboTax is Awesome! Easy instructions to follow and great to file your taxes. Unbelievable = Free
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is great! I have been using Turbo Tax for 6 years now and it's super convenient to file though them every year.
Date published: 2021-04-15
Rated 5 out of 5 by from Yesssss, 6 years going and more to come. Love the experience and getting the best refund possible.
Date published: 2021-04-15
Rated 5 out of 5 by from Representatives were amazing All of my reps were amazing for Turbo Live and i was able to reach a representative at my convenance.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo tax is awesome! Great customer service. There's room for improvement but every year is better!
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo tax is awesome I learn a lot from Turbo Tax. it is clear to the points & explain very detail for all my questions.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is excellent. 15 + years I have used Turbotax for years at least 15. this year There was one item om my daughters return that i had to put a value in because the number was zero and it said i had to put something more than zero so I put .01. other than that excellent. along with it's deductible.
Date published: 2021-04-15
Rated 1 out of 5 by from Really made it difficult to do my free return I was extremely frustrated with this year's return as I could not opt for the Free option for my simple $771 in w-2 income as a 19 year old student. The website help feature was not helpful and it took me two hours to figure out I had to delete my return and start over, and even then the site tried to push me to pick Deluxe by hiding the free return under "other products". Insult to injury, the second time through the Free edition did not recognize my employer's Tax ID # so I had to hand enter information that was auto-pull in Premier. Very frustrating.
Date published: 2021-04-15
Rated 4 out of 5 by from For the most part, it was fairly easy to follow I have been using Turbo Tax for years now. Ran into some tough parts but was able to figure it out. Hopefully I can continue using it in the future....
Date published: 2021-04-15
Rated 5 out of 5 by from Very efficient It was very easy to use and very helpful information that I received
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3019
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is Awesome! Easy instructions to follow and great to file your taxes. Unbelievable = Free
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is great! I have been using Turbo Tax for 6 years now and it's super convenient to file though them every year.
Date published: 2021-04-15
Rated 5 out of 5 by from Yesssss, 6 years going and more to come. Love the experience and getting the best refund possible.
Date published: 2021-04-15
Rated 5 out of 5 by from Representatives were amazing All of my reps were amazing for Turbo Live and i was able to reach a representative at my convenance.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo tax is awesome! Great customer service. There's room for improvement but every year is better!
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo tax is awesome I learn a lot from Turbo Tax. it is clear to the points & explain very detail for all my questions.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is excellent. 15 + years I have used Turbotax for years at least 15. this year There was one item om my daughters return that i had to put a value in because the number was zero and it said i had to put something more than zero so I put .01. other than that excellent. along with it's deductible.
Date published: 2021-04-15
Rated 1 out of 5 by from Really made it difficult to do my free return I was extremely frustrated with this year's return as I could not opt for the Free option for my simple $771 in w-2 income as a 19 year old student. The website help feature was not helpful and it took me two hours to figure out I had to delete my return and start over, and even then the site tried to push me to pick Deluxe by hiding the free return under "other products". Insult to injury, the second time through the Free edition did not recognize my employer's Tax ID # so I had to hand enter information that was auto-pull in Premier. Very frustrating.
Date published: 2021-04-15
Rated 4 out of 5 by from For the most part, it was fairly easy to follow I have been using Turbo Tax for years now. Ran into some tough parts but was able to figure it out. Hopefully I can continue using it in the future....
Date published: 2021-04-15
Rated 5 out of 5 by from Very efficient It was very easy to use and very helpful information that I received
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3019