TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from TurboTax was a Great help Both reps were amazing!! Had one on chat and she helped me by understanding my issue and had the answers pretty quick. The other was over the phone and she patiently waited and walked me through my frustration on filing my crypto investments, also sent me a good link and was able to get through the rest of my concerns with amazing care and customer service. TurboTax has always been my go to every year for the last 8 years!! I’m so happy with them(:
Date published: 2021-04-15
Rated 4 out of 5 by from A few glitches Fields would not allow entry. Had to use the "Forms" mode.
Date published: 2021-04-15
Rated 4 out of 5 by from TurboTax: thorough tax filing I have used Turbo tax for many years. Always get my taxes files without too much fuss.
Date published: 2021-04-15
Rated 1 out of 5 by from TurboTax fees are not straightforward If you accidentally choose the $90 option, there is no way to change to the lower tier without completely starting over. There are several prompts to up-sell you to additional services. I will look for another service next year.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is awesome Easy to use and excellent guided instructions. I will keep on using turbo tax.
Date published: 2021-04-15
Rated 2 out of 5 by from hidden 40 dollar fee slaps a 40 dollar fee unexpectedly. would be nice if they disclosed it earlier.
Date published: 2021-04-15
Rated 5 out of 5 by from So streamlined and simple Doing it through TurboTax is so extremely easy! Everything is integrated so well & it works so flawlessly. It’s literally so much quicker/easier/convenient to do it myself rather than having it done at H&R Block or Jackson Hewitt. Plus I don’t come out wasting $200-$300 dollars just to file like I have when I’ve gone through H&R Block & Jackson Hewitt. I’ve been a TurboTax customer 5 years now and counting. I will be for life. Highly recommend,very satisfied customer.
Date published: 2021-04-15
Rated 5 out of 5 by from Makes My Life So Much Easier! TurboTax Premier has everything I need to complete my taxes with no headaches. It includes a step-by-step, which is very helpful since the tax code changes every year, and is easy to enter and review. Almost don't need my calculator...almost! Been using TurboTax for many years, and each year it's better and more intuitive. I'd recommend it to anyone who want to save money by doing their own taxes.
Date published: 2021-04-15
Rated 4 out of 5 by from Have Used TurboTax for Years I've used TurboTax for many years now and as far as I can tell, it's accurate. It's fairly simple to walk through filing the returns and even remembers data from pervious years, which I find helpful.
Date published: 2021-04-15
Rated 2 out of 5 by from Review The overall experience was okay. The software runs slow on slightly older computers.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3009
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax was a Great help Both reps were amazing!! Had one on chat and she helped me by understanding my issue and had the answers pretty quick. The other was over the phone and she patiently waited and walked me through my frustration on filing my crypto investments, also sent me a good link and was able to get through the rest of my concerns with amazing care and customer service. TurboTax has always been my go to every year for the last 8 years!! I’m so happy with them(:
Date published: 2021-04-15
Rated 4 out of 5 by from A few glitches Fields would not allow entry. Had to use the "Forms" mode.
Date published: 2021-04-15
Rated 4 out of 5 by from TurboTax: thorough tax filing I have used Turbo tax for many years. Always get my taxes files without too much fuss.
Date published: 2021-04-15
Rated 1 out of 5 by from TurboTax fees are not straightforward If you accidentally choose the $90 option, there is no way to change to the lower tier without completely starting over. There are several prompts to up-sell you to additional services. I will look for another service next year.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is awesome Easy to use and excellent guided instructions. I will keep on using turbo tax.
Date published: 2021-04-15
Rated 2 out of 5 by from hidden 40 dollar fee slaps a 40 dollar fee unexpectedly. would be nice if they disclosed it earlier.
Date published: 2021-04-15
Rated 5 out of 5 by from So streamlined and simple Doing it through TurboTax is so extremely easy! Everything is integrated so well & it works so flawlessly. It’s literally so much quicker/easier/convenient to do it myself rather than having it done at H&R Block or Jackson Hewitt. Plus I don’t come out wasting $200-$300 dollars just to file like I have when I’ve gone through H&R Block & Jackson Hewitt. I’ve been a TurboTax customer 5 years now and counting. I will be for life. Highly recommend,very satisfied customer.
Date published: 2021-04-15
Rated 5 out of 5 by from Makes My Life So Much Easier! TurboTax Premier has everything I need to complete my taxes with no headaches. It includes a step-by-step, which is very helpful since the tax code changes every year, and is easy to enter and review. Almost don't need my calculator...almost! Been using TurboTax for many years, and each year it's better and more intuitive. I'd recommend it to anyone who want to save money by doing their own taxes.
Date published: 2021-04-15
Rated 4 out of 5 by from Have Used TurboTax for Years I've used TurboTax for many years now and as far as I can tell, it's accurate. It's fairly simple to walk through filing the returns and even remembers data from pervious years, which I find helpful.
Date published: 2021-04-15
Rated 2 out of 5 by from Review The overall experience was okay. The software runs slow on slightly older computers.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3009