TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax Live Help is Great! Had to use live help for the first time and I was very impressed. Not only did Amber answer my questions, she stayed on the line with me until all was complete!
Date published: 2021-04-16
Rated 5 out of 5 by from Helpful, step by step It was very simple and easy to use. Was advised which forms were needed and step by step instructions on how to do everything.
Date published: 2021-04-16
Rated 5 out of 5 by from Very easy and foolproof This is the 7th year of filing my own taxes. I love the way Turbo Tax will not let you make a mistake and gets you the maximum refund possible.
Date published: 2021-04-16
Rated 5 out of 5 by from Always easy to use I've been using Turbo Tax for many years and have never had a problem during prep or any problems post filing. I recommend it to everyone who asks what I do to file our taxes. It was very helpful the year my Mother passed away. Very satisfied customer.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo tax is Awesome Very easy to use step by step instructions We have been using Turbo Tax for years
Date published: 2021-04-16
Rated 1 out of 5 by from Yearly issues the most anxiety ridden part with your software is when it gets to FIX ERRORS. Over the last few years the same software related black outs happen. You show the area where to fix the error in yellow but won't allow any keyboard strokes in the yellow areas. This year it cost me a ELOC interest deduction of $349 as I needed to delete the whole form to be able to file my taxes online. There are other bugs, like it won't let me hit continue at the bottom of pages, only if I safe the return myself at that point. Clearly very buggy version!!!!
Date published: 2021-04-16
Rated 5 out of 5 by from turbo tax is great! using turbo tax was quick and easy,would recommend to anyone.you don't even have to do any math!
Date published: 2021-04-16
Rated 4 out of 5 by from TurboTax Works Pretty easy to navigate through the steps, although sometimes takes a little longer to just search for something.
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax is Awesome! I’ve used TurboTax for the past 10 years and feel secure with their software and efforts to ensure I’m aware of all deductions and credits I deserve. On a different note, I am frustrated with the fact they use reCAPTCHA as an additional ID verification. It never works on my computer and I have to get on a different device to go through this step. There are other ways to verify identity and I wish all companies would stop using reCAPTCHA!!!
Date published: 2021-04-16
Rated 5 out of 5 by from TURBO TAX IS EXCELLENT AND OUTSTANDING PROGRAM CORRINNA, THE SPECIALIST PROVIDED EXCELLENT AND OUTSTANDING WORK. SHE EARN A PROMOTION WITH SKILL.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 2796
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax Live Help is Great! Had to use live help for the first time and I was very impressed. Not only did Amber answer my questions, she stayed on the line with me until all was complete!
Date published: 2021-04-16
Rated 5 out of 5 by from Helpful, step by step It was very simple and easy to use. Was advised which forms were needed and step by step instructions on how to do everything.
Date published: 2021-04-16
Rated 5 out of 5 by from Very easy and foolproof This is the 7th year of filing my own taxes. I love the way Turbo Tax will not let you make a mistake and gets you the maximum refund possible.
Date published: 2021-04-16
Rated 5 out of 5 by from Always easy to use I've been using Turbo Tax for many years and have never had a problem during prep or any problems post filing. I recommend it to everyone who asks what I do to file our taxes. It was very helpful the year my Mother passed away. Very satisfied customer.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo tax is Awesome Very easy to use step by step instructions We have been using Turbo Tax for years
Date published: 2021-04-16
Rated 1 out of 5 by from Yearly issues the most anxiety ridden part with your software is when it gets to FIX ERRORS. Over the last few years the same software related black outs happen. You show the area where to fix the error in yellow but won't allow any keyboard strokes in the yellow areas. This year it cost me a ELOC interest deduction of $349 as I needed to delete the whole form to be able to file my taxes online. There are other bugs, like it won't let me hit continue at the bottom of pages, only if I safe the return myself at that point. Clearly very buggy version!!!!
Date published: 2021-04-16
Rated 5 out of 5 by from turbo tax is great! using turbo tax was quick and easy,would recommend to anyone.you don't even have to do any math!
Date published: 2021-04-16
Rated 4 out of 5 by from TurboTax Works Pretty easy to navigate through the steps, although sometimes takes a little longer to just search for something.
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax is Awesome! I’ve used TurboTax for the past 10 years and feel secure with their software and efforts to ensure I’m aware of all deductions and credits I deserve. On a different note, I am frustrated with the fact they use reCAPTCHA as an additional ID verification. It never works on my computer and I have to get on a different device to go through this step. There are other ways to verify identity and I wish all companies would stop using reCAPTCHA!!!
Date published: 2021-04-16
Rated 5 out of 5 by from TURBO TAX IS EXCELLENT AND OUTSTANDING PROGRAM CORRINNA, THE SPECIALIST PROVIDED EXCELLENT AND OUTSTANDING WORK. SHE EARN A PROMOTION WITH SKILL.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 2796