TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Professional Filing Help and Accountability The customer experience with TurboTax is always solid - it's what has kept me coming back for 7 years now. This year, there was a problem when filing electronically with Minnesota, but TurboTax found the error in their software, patched it in a week, and made it super easy to refile. Props to TurboTax for owning their mistake and fixing the issue!
Date published: 2021-02-27
Rated 5 out of 5 by from Great program, use it year after year Great program, easy to use year after year! Would highly recommend!
Date published: 2021-02-27
Rated 5 out of 5 by from SIMPLE AND FAST Turbo Tax is fast and very easy to use. Love the user friendly
Date published: 2021-02-27
Rated 4 out of 5 by from Easy and Fast! Once again doing my Taxes was not a burden that I dreaded doing. They did all the work. All I had to do is enter my data. Everything was explained in layman terms, so anyone could understand, with no knowledge of how to file your Taxes. If I didn't have TurboTax I wouldn't be doing them. I'd have to hire someone.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax is easy to use I was able to complete my return with no problems.
Date published: 2021-02-27
Rated 5 out of 5 by from So Easy I have been using Turbo Tax for 6 years and find it is so easy for me to complete. I have complete confidence that everything is done properly!
Date published: 2021-02-27
Rated 5 out of 5 by from Great for Beginners! Its easy to use! Even when there is a small mistake the system usually catches it. And If you need extra help, the help/search engine brings up a lot of suggestions that helped me understand what i'm doing a little bit better. It's my 2nd time using TurboTax and I definetly will use it again next year!
Date published: 2021-02-27
Rated 2 out of 5 by from TurboTax is great until the end Unfortunately TuboTax didn't have one form I had to put in, so they said to "upgrade to deluxe for $40" and then in the end they charged me $120, $40 for state return, $40 for federal return, and $40 for processing the payment through my refund. I just think it was slimy, and they don't really give a way to go back and choose something different. Kinda stinks, I really used to like TurboTax.
Date published: 2021-02-27
Rated 4 out of 5 by from Easy, but... Ease of input was great. Wish I had access to Tax tables to determine if there is an advantage to contributing to Roth IRA or not. Annoyed by continued attempts at upselling of services.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax - Great Product! TurboTax is a very easy and intuitive product to use. Guided me through all the steps and questions necessary to complete my Federal Taxes (no state taxes where I live!). I even got a surprise with tax credits of which I was unaware and a larger refund than I thought I would be receiving.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 2788
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Professional Filing Help and Accountability The customer experience with TurboTax is always solid - it's what has kept me coming back for 7 years now. This year, there was a problem when filing electronically with Minnesota, but TurboTax found the error in their software, patched it in a week, and made it super easy to refile. Props to TurboTax for owning their mistake and fixing the issue!
Date published: 2021-02-27
Rated 5 out of 5 by from Great program, use it year after year Great program, easy to use year after year! Would highly recommend!
Date published: 2021-02-27
Rated 5 out of 5 by from SIMPLE AND FAST Turbo Tax is fast and very easy to use. Love the user friendly
Date published: 2021-02-27
Rated 4 out of 5 by from Easy and Fast! Once again doing my Taxes was not a burden that I dreaded doing. They did all the work. All I had to do is enter my data. Everything was explained in layman terms, so anyone could understand, with no knowledge of how to file your Taxes. If I didn't have TurboTax I wouldn't be doing them. I'd have to hire someone.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax is easy to use I was able to complete my return with no problems.
Date published: 2021-02-27
Rated 5 out of 5 by from So Easy I have been using Turbo Tax for 6 years and find it is so easy for me to complete. I have complete confidence that everything is done properly!
Date published: 2021-02-27
Rated 5 out of 5 by from Great for Beginners! Its easy to use! Even when there is a small mistake the system usually catches it. And If you need extra help, the help/search engine brings up a lot of suggestions that helped me understand what i'm doing a little bit better. It's my 2nd time using TurboTax and I definetly will use it again next year!
Date published: 2021-02-27
Rated 2 out of 5 by from TurboTax is great until the end Unfortunately TuboTax didn't have one form I had to put in, so they said to "upgrade to deluxe for $40" and then in the end they charged me $120, $40 for state return, $40 for federal return, and $40 for processing the payment through my refund. I just think it was slimy, and they don't really give a way to go back and choose something different. Kinda stinks, I really used to like TurboTax.
Date published: 2021-02-27
Rated 4 out of 5 by from Easy, but... Ease of input was great. Wish I had access to Tax tables to determine if there is an advantage to contributing to Roth IRA or not. Annoyed by continued attempts at upselling of services.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax - Great Product! TurboTax is a very easy and intuitive product to use. Guided me through all the steps and questions necessary to complete my Federal Taxes (no state taxes where I live!). I even got a surprise with tax credits of which I was unaware and a larger refund than I thought I would be receiving.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 2788