TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Read unbiased reviews from real TurboTax Deluxe customers. We’ll search 350+ deductions
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(4.5/5 | 63463 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Reliable, not especially informative. TurboTax apparently works, as I've never been chased down by the IRS. The information they offer in-app or in-browser isn't exactly comprehensive or informative, but I guess that's not what the software does.
Date published: 2023-01-23
Rated 5 out of 5 by from Great help Was able to file on my own, thank you for all the support
Date published: 2023-01-23
Rated 5 out of 5 by from Turbo tax is awesome The expert was awesome she did answers all my questions and was very nice, patient and helpful.
Date published: 2023-01-23
Rated 5 out of 5 by from Turbo Tax, Simple as 1,2,3! My experience for the last 4 years has been great! Very simple and straight forward. Any questions I have, I can click the question mark for more info. I love it!
Date published: 2023-01-23
Rated 5 out of 5 by from Easy Peasy It was simple to file my taxes with Turbotax. Only took me like 10 mins.
Date published: 2023-01-23
Rated 4 out of 5 by from TurboTax Quick and Easy! I've done my taxes from 2022 and 2023, both experiences are great also the different options to help fill out taxes and submit them as e-file made the experience better.
Date published: 2023-01-23
Rated 3 out of 5 by from Easy to use, but still predatory Super helpful wizard to get your taxes filed quickly (45 mins or less), BUT the constant pop-ups to try to upgrade are irritating. AND don't be fooled - $39 to use deluxe to file your federal doesn't include the additional $39 they'll charge you to file your state taxes or the $39 to pay using your refund ($119 total). This needs to be clearer in the wizard (cost to file should be shown next to the progress), not shown halfway through the acknowledgements and after you've already entered all your bank info. If you want to do it this way, there should be an easy way to change your plan on this screen.
Date published: 2023-01-23
Rated 5 out of 5 by from Quick and Painless It was great I was able to take my time in the privacy of my own home and not have to pay someone else to do it for me that might rip me off. It was quick and easier than I thought.
Date published: 2023-01-23
Rated 5 out of 5 by from Turbo Tax is the best!!!!! Turbo Tax is the Best!!!! I love being able to do my own taxes to ensure everything is just right. No one will take care more about YOUR taxes than YOU! And turbo tax gives you that ability!!!
Date published: 2023-01-23
Rated 5 out of 5 by from Good Stuff! Turbotax was very quick and efficient. Easy to use!
Date published: 2023-01-23
All TurboTax® Offerings Reviews - Page 2646
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Reliable, not especially informative. TurboTax apparently works, as I've never been chased down by the IRS. The information they offer in-app or in-browser isn't exactly comprehensive or informative, but I guess that's not what the software does.
Date published: 2023-01-23
Rated 5 out of 5 by from Great help Was able to file on my own, thank you for all the support
Date published: 2023-01-23
Rated 5 out of 5 by from Turbo tax is awesome The expert was awesome she did answers all my questions and was very nice, patient and helpful.
Date published: 2023-01-23
Rated 5 out of 5 by from Turbo Tax, Simple as 1,2,3! My experience for the last 4 years has been great! Very simple and straight forward. Any questions I have, I can click the question mark for more info. I love it!
Date published: 2023-01-23
Rated 5 out of 5 by from Easy Peasy It was simple to file my taxes with Turbotax. Only took me like 10 mins.
Date published: 2023-01-23
Rated 4 out of 5 by from TurboTax Quick and Easy! I've done my taxes from 2022 and 2023, both experiences are great also the different options to help fill out taxes and submit them as e-file made the experience better.
Date published: 2023-01-23
Rated 3 out of 5 by from Easy to use, but still predatory Super helpful wizard to get your taxes filed quickly (45 mins or less), BUT the constant pop-ups to try to upgrade are irritating. AND don't be fooled - $39 to use deluxe to file your federal doesn't include the additional $39 they'll charge you to file your state taxes or the $39 to pay using your refund ($119 total). This needs to be clearer in the wizard (cost to file should be shown next to the progress), not shown halfway through the acknowledgements and after you've already entered all your bank info. If you want to do it this way, there should be an easy way to change your plan on this screen.
Date published: 2023-01-23
Rated 5 out of 5 by from Quick and Painless It was great I was able to take my time in the privacy of my own home and not have to pay someone else to do it for me that might rip me off. It was quick and easier than I thought.
Date published: 2023-01-23
Rated 5 out of 5 by from Turbo Tax is the best!!!!! Turbo Tax is the Best!!!! I love being able to do my own taxes to ensure everything is just right. No one will take care more about YOUR taxes than YOU! And turbo tax gives you that ability!!!
Date published: 2023-01-23
Rated 5 out of 5 by from Good Stuff! Turbotax was very quick and efficient. Easy to use!
Date published: 2023-01-23
All TurboTax® Offerings Reviews - Page 2646