TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 1 out of 5 by from Confusing - decreasing quality While TurboTax used to be simple, it is overly complicated and does not let you enter the correct forms - very poor quality and attention to detail
Date published: 2022-04-10
Rated 3 out of 5 by from DISAPOINTED BEEN USING TURBO TAX FOR MANY YEARS BUT PROBABLY WILL NOT USE IT IN THE FUTURE
Date published: 2022-04-10
Rated 1 out of 5 by from Disappointed Does it really matter ? Did not need the self employed. Should have provided a lesser cost at the end. All fee not disclosed before the end Not as simple as you say it is
Date published: 2022-04-10
Rated 5 out of 5 by from Great Experience I used the expert and so glad I did, I may have had some problems if I hadn't chosen to do so. It was worth being able to sleep comfortably at night knowing my taxes are not only done but done correctly.
Date published: 2022-04-10
Rated 4 out of 5 by from Taxes are too complicated Turbo tax tries and it helps. Every year the process gets streamlined a little better.
Date published: 2022-04-10
Rated 5 out of 5 by from Simple and Easy Process I love the topics they give to check for income and deductions and the icons to gather more info without leaving the page I am on.
Date published: 2022-04-10
Rated 2 out of 5 by from Just Okay The federal return was really easy. Called out specific boxes to refer to in each form. State taxes were a nightmare. When they called out the boxes they didn't even match up with the 1040. Super big pain. I don't think I will be using this service again.
Date published: 2022-04-10
Rated 4 out of 5 by from Love the Ease of Use I love the ease of the turbo tax application, if you have questions FAQs are easily accessible and you can always use the online help.
Date published: 2022-04-10
Rated 5 out of 5 by from turbo tax is cool The process was really quick. It was easy to follow instructions.
Date published: 2022-04-10
Rated 4 out of 5 by from simple and easy to use, predetory payment system turbotax is great and easy to use, I have been using it for years. I just wish the payment method was not so predatory. One option at the beginning for the payed methods would suffice, not a screen trying to get you to pay over $100 every 3 pages you go when filing.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2575
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Confusing - decreasing quality While TurboTax used to be simple, it is overly complicated and does not let you enter the correct forms - very poor quality and attention to detail
Date published: 2022-04-10
Rated 3 out of 5 by from DISAPOINTED BEEN USING TURBO TAX FOR MANY YEARS BUT PROBABLY WILL NOT USE IT IN THE FUTURE
Date published: 2022-04-10
Rated 1 out of 5 by from Disappointed Does it really matter ? Did not need the self employed. Should have provided a lesser cost at the end. All fee not disclosed before the end Not as simple as you say it is
Date published: 2022-04-10
Rated 5 out of 5 by from Great Experience I used the expert and so glad I did, I may have had some problems if I hadn't chosen to do so. It was worth being able to sleep comfortably at night knowing my taxes are not only done but done correctly.
Date published: 2022-04-10
Rated 4 out of 5 by from Taxes are too complicated Turbo tax tries and it helps. Every year the process gets streamlined a little better.
Date published: 2022-04-10
Rated 5 out of 5 by from Simple and Easy Process I love the topics they give to check for income and deductions and the icons to gather more info without leaving the page I am on.
Date published: 2022-04-10
Rated 2 out of 5 by from Just Okay The federal return was really easy. Called out specific boxes to refer to in each form. State taxes were a nightmare. When they called out the boxes they didn't even match up with the 1040. Super big pain. I don't think I will be using this service again.
Date published: 2022-04-10
Rated 4 out of 5 by from Love the Ease of Use I love the ease of the turbo tax application, if you have questions FAQs are easily accessible and you can always use the online help.
Date published: 2022-04-10
Rated 5 out of 5 by from turbo tax is cool The process was really quick. It was easy to follow instructions.
Date published: 2022-04-10
Rated 4 out of 5 by from simple and easy to use, predetory payment system turbotax is great and easy to use, I have been using it for years. I just wish the payment method was not so predatory. One option at the beginning for the payed methods would suffice, not a screen trying to get you to pay over $100 every 3 pages you go when filing.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2575